Annapolis Subaru

149 Solomons Island Rd, Annapolis, MD 21401

833-682-3308


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RuSLMaN

7/17/2019 4:23:14 PM

  • Reason for My Visit: Sales (Used)
  • Would I Recommend this Dealer: Yes
  • Who Helped Me: Joe Tyler, Andre Gayle, Marissa Leach  

Review

We were looking for a solid SUV for our family and found one at Annapolis Subaru. I spotted the vehicle online and made a phone call which was answered by Ms. Marissa Leach. She answered all my questions promptly, and if she did not have an answer, she would get it and call back promptly. When I was interested in looking at the vehicle, Marissa put me in contact with Andre Gayles. Without a doubt, he was the best car sales person that I have dealt with through 15 car purchases. He was professional, friendly, a good listener, prompt and hard working. He had the car waiting for me when I got to the dealership, answered all my questions thoughtfully, and then let me take the car for a spin. When it came to finalizing the deal, I had to pick the car up two days later, and Andre had all the paperwork prepared, had the car filled with gas, gave it one last cleaning, and the tags on it. Then we met Joe Tyler in finance to sign all the paperwork. Because Andre all of the paperwork ready prior to our meeting, the entire process took about 15 minutes from entering the dealership, to driving off with our new car. There were no hard pressure tactics used, and the team took the answer no when we were asked if we wanted to purchase extended warranties. The team at Annapolis Subaru was SUPER-U!

Overall Rating

4.8/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Anna H

7/16/2019 6:05:56 PM

  • Reason for My Visit: Sales (Used)
  • Would I Recommend this Dealer: Yes
  • Who Helped Me: Kevin Shipler  

Review

Kevin was very patient and helpful and found a car in budget that fit my needs. I'm enjoying driving my Forester. The certified used warranty is even better then the new warranty.

Overall Rating

5.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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mcallery

7/13/2019 1:54:03 PM

  • Reason for My Visit: Sales (New)
  • Would I Recommend this Dealer: Yes
  • Who Helped Me: Eric Deacon  

Review

Our salesperson Eric was AMAZING. I was so nervous about buying my first new car and he made it so easy!! He was patient, kind, and genuinely excited to help me and answer all my questions.

Overall Rating

5.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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