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2004 Cadillac Escalade EXT Consumer Reviews

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By on Monday, December 22, 2008

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

"I have had my truck for 3 years and it NEVER has given me any trouble, its powerful, comfortable, out handles most family sedans, tows, and hauls lots of stuff in the bed. its the perfect vehicle. the only down side is my average of 12-14 city mpg, but hey that's the only down side the silver lining of that is it takes regular. I just LOVE my Truck!"

10 people out of 11 found this review helpful

Awesome Vehicle

By on Wednesday, July 11, 2007

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
10/10
Reliability
9/10
Quality
10/10
Performance
9/10
Styling
10/10
Comfort
10/10

"When I first got this truck I bought it for the looks. Then the more stuff I had to tow, including a 67 mustang, the better the truck got. Then even off road going up the mountain to our cabin, no struggles at all! Turn off the traction control and this luxury vehicle turns into a real truck. But I must say if you are towing stuff you definitely need the towing package. It is simply awesome!!!"

9 people out of 10 found this review helpful

Great Vehicle with problems

By on Sunday, October 30, 2011

I own this car - My approximate mileage is 120,000

10 5.0
overall rating 5 of 10rating details

Reviewer Ratings

Overall Rating
5/10
Value
5/10
Reliability
5/10
Quality
7/10
Performance
7/10
Styling
7/10
Comfort
7/10

Pros: "Conversion bed, ride, stereo, heated seats"

Cons: "maintenance nightmare, no trust in service"

Likely to recommend this car? (1-10): 8

"I really love the EXT for all the things that I bought it for. Flexibility, pulling, all wheel drive and a great ride. The upgrades from Cadillac are really nice and it will be hard going back to a regular ride. However, It does have some serious maintenance problems. I have driven 3 vehicles to 200,000 miles and had less problems mechanically with all of them combined than I have had with this vehicle in the first 50,000 miles. Steering column had to be replaced, universal joints, several axle boots, lights burning out, etc. I am now replacing the transmission due to slipping gears 3 and 4. "I can't get it out of second gear" as the song goes. It was in the shop almost every other month it seemed like the first couple of years. Service is spotty and unfortunately lives up to the bad reputation of American Auto makers. My current dealer is fabulous and I would rather go to them than just about any lower cost vendor for repairs. They do treat me right but can't say the same for others. One dealer actually fixed my leaking intake scoop with duct tape. They did it well enough that I didn't notice even though I was changing my own oil at the time. I had to pay for its replacement. I have never had this car to anyone except a Cadillac dealer since the day I bought it. I would never get this car again without a longterm warranty. The 5 yr/100k warranty currently being offered by Cadillac isn't enough. In its defense, it is great in snow and pulling a trailer, Also off road. The ride is excellent and lives up to its Cadillac emblem in lots of ways. I really do love the vehicle. Unfortunately it is sold by an American dealer and they seem to have no respect for their customer base for the most part. Things may have changed in the last several years as they are doing flex fuel and they are offering the 100k mile warranty, so at least they are willing to take responsibility for the mechanical problems. Unfortunately it is too late for the rest of us."

8 people out of 9 found this review helpful

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