Cons: "VW cant fix our problems, no pickup on the highway"
Likely to recommend this car? (1-10): 2
"We have had this vehicle for over 18 months and since we drove it off the lot we have had nothing but problems. Our transmission shifts very hard and VW has been unable to fix the problem but they admit there is a problem. We had bad door seals and they molded and needed to be replaced. There have been over 10 service recalls on this vehicle meaning we needed to take it in to have it serviced. It is supposed to get over 20 MPG on the high way, we average about 17 and that is with only two people in the van. We love the features it offers but that is the extent of our happiness."
Pros: "Styling, fun to drive, rear-seat entertainment system"
Cons: "Last row great for kids, not so great for six-footers"
Likely to recommend this car? (1-10): 10
"Bought Routan after spotting one in a showroom and realizing it was essentially a restyled Chrysler Town and Country. My wife liked the latter, but she didn't want to be a minivan driver; convinced her to take a test ride and she was hooked by the more VW-esque styling and handling.
Vehicle has had some recalls, but given the free service the first few years, not an issue, and not any more than a Chrysler from what others tell me. Also got a great price given VW hasn't moved as many of these as they had planned. All and all, we've been very satisfied with this vehicle and have recommended to others."
"Really like the looks of the Routan, but it has been a nightmare. In the shop all the time from day 5. Dont buy this car. buy the same version from chrysler cheaper and with better warranty. Bad Brakes, Lots of rattling in the car. this 40k car is louder to drive than my 10 year old honda"
"I am disappointed in how many problems I have had with my Routan. It is only 1 and 1/2 years old and I have had it in for numerous things from the air conditioning going out to it leaking oil. Definitely would not recommend this van to my family or friends."