"Purchased new. At the time, also drove the slightly smaller Infiniti, Lexus and Acura models. Only model to compare in the 'ride quality' area was a 3 year old Jag XJ8. Only serious reliability/quality issue was the high tail light. Went out just after warranty expired and cost $800 to replace. They had to remove the back seat, and ever since the rear window blind hasn't worked properly.
Ride is still exceptionally smooth, engine power more than adequate, road noise a little higher than when new, but body and leather interior still in excellent shape.
Will be replacing soon, and will be considering a Venza as the replacement."
Pros: "Very solid and comfortable and unbelievably reliab"
Cons: "None I can think of"
Likely to recommend this car? (1-10): 10
"I have owned a lot of cars over my lifetime and this is the best car ever. The ride, the handling, the interior, the room, the reliability, are all superb. I can't tell you how many times I have offered someone a ride and after a few minutes, they ask "Say, what kind of car is this?" They are always impressed. Bought it new and have never had to get anything fixed (I regularly have the car serviced). I have usually kept my cars in warranty but this one is so good that when I try out a new car I always prefer this one -- particularly with the new Avalon which seems to have shrunk in size and has a smaller interior. The only thing is lacks is Bluetooth and that doesn't particularly bother me. When I sit in traffic and look around I almost never see a car that I would prefer over this one."
"I waited 7 years for the new 2013 model, truly disappointed so much I'm probably leaving TOYOTA after buying 3, looking at Audi's, BMW's. New design outside & inside disappointing. They have CHEAPENED the interior, the front looks like a GIANT CARNIVORE, actually stupid, with no bumper to protect you & yours. Rides in my opinion like a cheap car, no longer plush & comfortable. I've been looking since December 2013, my wife keeps saying about each car I look at, it's not as comfortable or as large as this one, keep it."