2013 Subaru Outback

3rd New Outback in 7 years

By tnNavyMom (TN) on Thursday, May 09, 2013

I own this car - My approximate mileage is 19,500

Pros: "dependable, stylish, comfortable"

Cons: "high blower setting when heat or a/c comes on"

Likely to recommend this car? (1-10): 10

"This is the 3rd new Outback I have purchased in the past 7 years. Each one has been an excellent vehicle, with no problems. My 2012 is fully loaded and extremely dependable. If the "new car smell" doesn't get me, I could easily drive this car, comfortably, for the next ten years. Subaru makes a high quality, technically superior car, at a reasonable price. The dealership where I have purchased the three Outbacks has been the best car sales facility my husband and I have ever encountered. I don't know what Subaru could do to improve the vehicle that I now own. It will be exciting to see future models, just to see their latest innovations, while they maintain their high degree of quality and safety."

Was this review helpful to you?  yes | no | report abuse

If you want floor heat, do not buy this car.

By Tweetie (MA) on Tuesday, April 30, 2013

I own this car
Reason: lack of floor heat and Subaru did not care - My approximate mileage is 12,000

Pros: "Loved the car EXCEPT for con below"

Cons: "Heat should not be a luxury"

Likely to recommend this car? (1-10): 1

"I bought my car brand new in March, 2012. The first day driving, I noticed my feet were cold. Asked the dealer's service manager who said air vent was open. Summer came, did not notice until heat was needed again. While on Floor Vent only, more heat comes out of dash/defrost than on floor; there is no heat from back seat floor vents so my 93-year old and 84-year old passengers feet were freezing. I have to wrap their legs up to keep them warm. This past winter I drove with quilt on my legs/feet and jacket stuffed into defrost vents as hot air is suffocating with so much heat blowing out of dash/defrost vents even though on floor vent. Again, climate control is on floor vent only and face is windblown from volume of hot air from dash/defrost and feet/legs are freezing from lack of volume on floor vent. Several trips to two different Subaru dealers, I was told this is how car is designed to run. One Service Manager agreed there was more air out of defrost vent than one would expect then said "continue doing what I had been doing to keep warm." Really, the service manager told me to continue to drive with blanket on feet. Other dealer, mechanic told me I was not the first to complain and 2013 cars were same. I had dealer show me other Outbacks and climate control heat setting performed same. While I love, love this car, I need floor heat for myself and my passangers here in New England. This car will be sold in August and I will NOT be freezing or driving hazardly this winter. Strangers who asks me about my car are as disappointed as I am once I show them there really is no heat. Subaru, you blew it!"

6 people out of 8 found this review helpful

Was this review helpful to you?  yes | no | report abuse