Love Dislike Relationship
By FenderBender on Thursday, January 28, 2016
I own this car - My approximate mileage is 21,000
overall rating 7 of 10rating details
- Overall Rating
Pros: "Very comfortable and easy to drive. Great engine"
Cons: "Read my dislike comments"
Likely to recommend this car? (1-10): 7
"First the dislike portion.
When I first bought this truck, It was a dream to me. Drove great, great comfort and plenty of power. Then came the DEF problems around 5000 miles. It spent close to 30 days over a period of a year trying to fix the DEF warning. "This truck will shut off in 150 miles" warning occurred three times, twice while I was more than 150 miles from home. It actually wont shut off but go into what they call limp mode which is 5 MPH.
Not convenient when you are out of town. Thankfully, the local dealers in those areas were able to clear the codes after having to leave the truck for an average of 4 hours so I could drive home. This problem has been since cleared up but only after they replaced the DEF tank, pump and catalytic converter. It has had several recalls for the brakes (software), front end, airbag (software) and has had some other minor bugs like software problems causing the stereo and backup cameras to falter. The batteries had to be replaced after one year of service. Expensive proposition after your warranty is over. Mine were still under warranty. I will see what happens in a year. Even though I rotate the tires every 4000 miles myself and keep the TP right, the tires showed significant wear on the outside at 20000 miles. I just had an alignment done if see if that helps. Also be prepared to spend close to $300 every 15000 miles on two fuel filters. The cost of those filters alone are $180 without the labor if using mopar parts. The oil filter for those who change the oil themselves is also a bit tricky. You have to remove the right front tire (if you don't have access to a lift) to get to it. Even then, it took me a few times to figure how to get the filter out without spilling the contents all over the place. A plastic bag and saran wrap work well.
The love portion.
The engine, the engine, the engine!!! OMG, what a smooth running powerhouse (Cummings) The tranny shifts great also.
The interior on my Limited is more comfortable on long rides than anyone could imagine. The stereo rocks also, especially when playing a CD, HD media or HD radio station. The handling is fantastic as well. The ride is perfect. Good sturdy suspension without any of the mush associated with those trucks that ride like cars. This truck is a mile long and does not have such a good turning radius so be prepared to use reverse and the backup camera quite a bit but that is not a complaint, just a hey it comes with the truck type of deal.
This is my third diesel truck and hopefully if all the bugs are taken care of, my last for a while. The service department in all of the dealers I visited have been top notch. Chrysler really should be commended for taken good care of their customers. If it weren't for that, I would have traded this truck in. If you are in the market for a used one, I would suggest making sure that it has had any DEF problems fixed. Hopefully RAM has figured out how to solve the DEF problems in the newer trucks but they have been going on since DEF was introduced in 2007 or so. Yeah, I complained a bit in this review but when this truck is running good, it blows the doors off of other trucks in its class."
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