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2014 Ram 2500 Crew Cab Review

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2014 Ram 2500 Crew Cab Expert Review

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Although half-ton pickups sell in notably higher numbers, it's the three-quarter-ton and 1-ton models that do most of the heavy lifting. In the relatively small world of heavy-duty trucks, the 2014 Ram 2500 and 3500 HD reign supreme in terms of all-out capability. For instance, the Ram 3500's available Cummins turbodiesel cranks out a colossal 850 lb-ft of torque for a class-leading 30,000-pound tow rating. 2014's Ram 2500 models benefit from a new segment-exclusive multilink coil rear suspension for better on-road comfort than the outgoing leaf-spring setup. Rival pickups like the Chevy Silverado HD (or its GMC clone) and Ford's Super Duty offerings come close, but when it comes to blending harmonious levels of capability and refinement, the Ram 2500/3500 HD remains our top pick.

You'll Like This Car If...

If you're a longtime devotee of Ram HD trucks and it's time to trade in your old outfit, the improvements made to the 2014 Ram 2500/3500 should rekindle your loyalty to the brand. Conversely, Ford and Chevy owners who long for a more upscale interior will find a lot to like in the Ram HD.

You May Not Like This Car If...

Because full-size trucks have the most faithful customers in the industry, deciding among a Ford Super Duty, Chevrolet Silverado HD or Ram HD will likely boil down to personal preference.

How It Ranks

#11

out of 43

Horsepower

#15

out of 20

5-Year Cost
View all rankings

Consumer Rating

8.2 out of 10
View all
consumer ratings
2014 Ram 2500 Crew Cab Low/wide front photo What's New for 2014

Ram 2500 models gain a new 5-link independent rear suspension for 2014. A new 6.4-liter Hemi V8 along with load-leveling rear air suspension is also available on both the Ram 2500 and 3500.

Driving the 2500 Crew Cab
2014 Ram 2500 Crew Cab Front angle view photo

Driving Impressions As is the case with every heavy-duty pickup, the Ram HD's capability story begins with its potent powertrains. We found the standard 5.7-liter Hemi V8 powerful enough to tow up...

... to 14,000 pounds without issue, while loads pushing the 20,000-pound mark were best left to the new 6.4-liter Hemi V8. We recommend choosing the torque-rich Cummins turbodiesel for loads exceeding 10 tons. Perhaps the most remarkable trait of the 2014 Ram HD is its civilized road manners. In town, the Ram 2500's new coil-spring rear suspension provides a surprisingly smooth, compliant ride, while generous use of sound-deadening materials gives an upscale feel to the interior of both the 2500 and 3500. Those in need of a heavy-duty truck designed to withstand the most demanding off-road situations should consider the Ram Power Wagon. This purpose-built variant treads through the rough stuff by way of 4-wheel drive, locking front and rear differentials and electronically disconnecting sway bars.

UCONNECT ACCESS
High technology doesn't need to be highly complicated. Case in point, the Ram's available Uconnect Access is one of the most intuitive full-featured infotainment systems on the market. From its large 8.4-inch touch screen to its conversational voice-recognition software, Uconnect Access is the new benchmark in vehicle connectivity.

CLASS-LEADING POWER AND TOWING
Whether you're really using all that might or just boasting, it's hard not to be impressed with these figures: 30,000 and 850. The first represents the maximum towing capacity of Ram 3500 models, while the latter designates the torque produced from the optional 6.7-liter Cummins diesel engine.

2014 Ram 2500 Crew Cab Details
2014 Ram 2500 Crew Cab Dashboard, center console, gear shifter view photo Interior

Climb into a 2014 Ram heavy-duty pickup and you'll find a very unworkman-like interior. Even base trims seem relatively polished, while upper-crust Laramie models evoke a near-luxury feel with leather-lined and climate-controlled seats, a heated steering wheel, high-quality interior materials – the list goes on. The massive center console is long and deep enough to swallow a larger laptop or multiple tablets; it can even hold a set of hanging files. Reclining rear seats are one of the perks to be had with the Mega Cab, while Crew Cab owners enjoy convenient under-floor storage compartments.

Exterior
2014 Ram 2500 Crew Cab photo

Ram heavy-duty trucks are available in three cab configurations: 2-door Regular Cab, 4-door Crew Cab and 4-door Mega Cab. Bed lengths vary between 6 feet, 4 inches and 8 feet, depending on cab style, while the rear-axle configuration can be had with choice of the standard 2-wheel or heavy-duty 4-wheel dually setup. Visually separating the Ram 2500/3500 HD trucks from the basic Ram 1500 truck are a larger grille, a taller hood with stamped louvers, and large chrome or black bumpers. Keep in mind that all heavy-duty trucks are sizable vehicles. If you plan to park one in a garage, measure accordingly.

Notable Equipment
Standard Equipment

In base Tradesman form, the 2014 Ram 2500 and 3500 HD come equipped with a 40/20/40 split front bench seat with rear storage, air conditioning, vinyl flooring, cruise control, a driver information center, automatic on/off headlights, a tilt steering wheel, manual windows and door locks, and a 6-speaker audio system with a USB port for digital music players. Safety features include six airbags and a full complement of electronic stability aids.

Optional Equipment

The Ram HD lineup is as tech-savvy as it is tough, with an options list consisting of touch-screen navigation, conversational voice recognition, Sirius Backseat TV (offering Nickelodeon, Disney Channel and Cartoon Network), a 10-speaker premium sound system by Alpine, backup sonar proximity sensors, and a rearview camera for easier trailer hookups. The 2014 Ram HD also offers an integrated trailer brake as standard equipment on SLT, Outdoorsman, Laramie and Power Wagon models.

Under the Hood
2014 Ram 2500 Crew Cab Engine photo

The 2014 Ram Heavy Duty is available with a 5.7-liter Hemi V8, a new 6.4-liter Hemi V8, or a considerably more powerful 6.7-liter Cummins inline-6 turbodiesel. The diesel engine is available in two power outputs, with the upgraded version available exclusively in the 3500. The 5.7-liter V8 is standard issue in the 2500 and 3500. Though costly, the standard Hemi engine can be retrofitted to run on compressed natural gas (CNG) instead of gasoline. The sole transmission for gasoline-powered models is a 6-speed automatic. Diesel models can be linked to a segment-exclusive 6-speed manual transmission or a 6-speed automatic. Diesel models also feature exhaust braking for added stopping power.

5.7-liter V8
383 horsepower @ 5,600 rpm
400 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: NA

6.4-liter V8
410 horsepower @ 5,600 rpm
428 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: NA

6.7-liter turbocharged diesel inline-6
350 horsepower @ 2,800 rpm (manual transmission)
370 horsepower @ 2,800 rpm (automatic transmission)
660 lb-ft of torque @ 1,500 rpm (manual transmission)
800 lb-ft of torque @ 1,600 rpm (automatic transmission)
EPA city/highway fuel economy: NA

6.7-liter turbocharged diesel inline-6
385 horsepower @ 2,800 rpm
850 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: NA

A 2014 Ram 2500 regular cab carries a starting price of right around $27,500, with the entry-level 3500 commanding an additional $700. At these prices, the 2014 Ram HD holds the title as the most affordable heavy-duty truck on the market. For comparison, HD models from Chevy, GMC and Ford begin in the low-$30,000 range. Checking all the options boxes for a range-topping Ram 3500 Laramie Limited will amount to $65,000 worth of truck. But regardless of which model grade you choose, we suggest you take a look at KBB.com's Fair Purchase Price tool at the bottom of this page to see what others in your area are paying for their heavy-duty pickups. Although the 2014 Ram HD has an enticing up-front cost, its long-term residual values trail the competition by a few percentage points.

To find out what consumers are really paying for this vehicle, first select a style to see the Fair Purchase Price| Calculate payments for this vehicle

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2014 Ram 2500 Trucks Consumer Reviews

Overall Rating
8.2
Out of 10

Based on 46 Ratings for the 2011 - 2014 models.

Review this car
  • Value
    8.5/10
    Quality
    8.4/10
  • Reliability
    8.4/10
    Performance
    8.7/10
  • Comfort
    8.8/10
    Styling
    8.9/10

nice ride

By on Friday, September 26, 2014

I own this car - My approximate mileage is 6,822

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
9/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Like it for the auxillary sound system"

Cons: "price is to high"

Likely to recommend this car? (1-10): 10

"This 2013 Ram 2500 ccb Cummins turbo diesel rides and drives better than any HD truck I have owned and it gets upwards of 19.5 to 20.5 on the freeway and secondary roads, and rides very good and is very responsive from the stop, or while traveling, have had no major issues, the only thing I do not like is the tpms and the reason for that is the low pressure light is always on because I do not and will not keep max pressure in the tires nor will I keep the 60 lbs front nor the 45 lbs rear tire pressure because the 80 lb rear is to high not loaded and the 45 lb light load for the same is way to low. 45 lbs wears the shoulders out and the 80 if not loaded wears the center out. The 60 lb front seems to be okay, but I change the tire pressure after a few thousand to try and keep the tire wear even all around, and the high pressure and the low pressure in the back can and does cause premature tire wear. I run anywhere from 50 to 60 lbs all around when not loaded and when loaded I run 70 or maybe a little more all around and that makes for better economy and tire wear. The big white ox I own is the best Ram I have ever owned. The oil being constantly black because of the oil making these new epa controlled diesels do is not good for the engine nor ... leave it at that, the Ram Cummins is still a very nice vehicle to drive and the interior , transmission are also good."

2 people out of 4 found this review helpful

Every good truck, minimal issues

By on Wednesday, August 27, 2014

I own this car - My approximate mileage is 52,000

10 8.0
overall rating 8 of 10rating details

Reviewer Ratings

Overall Rating
8/10
Value
8/10
Reliability
8/10
Quality
8/10
Performance
7/10
Styling
9/10
Comfort
8/10

Pros: "Performance & looks"

Cons: "Economy & space"

Likely to recommend this car? (1-10): 8

"Not the best with mileage, but it could be worse. It looks great, and I get a lot of compliments on it, more than any other vehicle, but it is large. Plenty of room, but it can be tough to park in the city. In the country, it rules, but in the city, it can be a challenge at times."

14 people out of 29 found this review helpful

Best 3/4 ton truck I have ever owned

By on Thursday, July 17, 2014

I own this car - My approximate mileage is 48,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
9/10
Reliability
10/10
Quality
10/10
Performance
9/10
Styling
10/10
Comfort
10/10

Pros: "Everything about it"

Cons: "If I have too, the fact the rear seats don't fold"

Likely to recommend this car? (1-10): 10

"This is by far the best truck of the 13 I have owned. I usually buy a new truck every 18 months. I drive a lot of miles both country roads and highway. It is the best fuel mileage as well. I have a gas engine and have installed k & n and I average 18 mph highway 15.8 country/city. Very nice standard features. I have not had 1 issue with this truck. I used to drive Chevy, had issues that had to FIGHT Chevy for coverage, then switched to ford and got very good at replacing ball joints. Haven't touched this or my last Dodge. Last one had 60,000 miles with original tires, brakes etc."

27 people out of 51 found this review helpful

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