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2014 Ram 2500 Crew Cab Review

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2014 Ram 2500 Crew Cab Expert Review

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Although half-ton pickups sell in notably higher numbers, it's the three-quarter-ton and 1-ton models that do most of the heavy lifting. In the relatively small world of heavy-duty trucks, the 2014 Ram 2500 and 3500 HD reign supreme in terms of all-out capability. For instance, the Ram 3500's available Cummins turbodiesel cranks out a colossal 850 lb-ft of torque for a class-leading 30,000-pound tow rating. 2014's Ram 2500 models benefit from a new segment-exclusive multilink coil rear suspension for better on-road comfort than the outgoing leaf-spring setup. Rival pickups like the Chevy Silverado HD (or its GMC clone) and Ford's Super Duty offerings come close, but when it comes to blending harmonious levels of capability and refinement, the Ram 2500/3500 HD remains our top pick.

You'll Like This Car If...

If you're a longtime devotee of Ram HD trucks and it's time to trade in your old outfit, the improvements made to the 2014 Ram 2500/3500 should rekindle your loyalty to the brand. Conversely, Ford and Chevy owners who long for a more upscale interior will find a lot to like in the Ram HD.

You May Not Like This Car If...

Because full-size trucks have the most faithful customers in the industry, deciding among a Ford Super Duty, Chevrolet Silverado HD or Ram HD will likely boil down to personal preference.

How It Ranks

#12

out of 53

Horsepower

#17

out of 24

5-Year Cost
View all rankings

Consumer Rating

8.2 out of 10
View all
consumer ratings
2014 Ram 2500 Crew Cab Low/wide front photo What's New for 2014

Ram 2500 models gain a new 5-link independent rear suspension for 2014. A new 6.4-liter Hemi V8 along with load-leveling rear air suspension is also available on both the Ram 2500 and 3500.

Driving the 2500 Crew Cab
2014 Ram 2500 Crew Cab Front angle view photo

Driving Impressions As is the case with every heavy-duty pickup, the Ram HD's capability story begins with its potent powertrains. We found the standard 5.7-liter Hemi V8 powerful enough to tow up...

... to 14,000 pounds without issue, while loads pushing the 20,000-pound mark were best left to the new 6.4-liter Hemi V8. We recommend choosing the torque-rich Cummins turbodiesel for loads exceeding 10 tons. Perhaps the most remarkable trait of the 2014 Ram HD is its civilized road manners. In town, the Ram 2500's new coil-spring rear suspension provides a surprisingly smooth, compliant ride, while generous use of sound-deadening materials gives an upscale feel to the interior of both the 2500 and 3500. Those in need of a heavy-duty truck designed to withstand the most demanding off-road situations should consider the Ram Power Wagon. This purpose-built variant treads through the rough stuff by way of 4-wheel drive, locking front and rear differentials and electronically disconnecting sway bars.

UCONNECT ACCESS
High technology doesn't need to be highly complicated. Case in point, the Ram's available Uconnect Access is one of the most intuitive full-featured infotainment systems on the market. From its large 8.4-inch touch screen to its conversational voice-recognition software, Uconnect Access is the new benchmark in vehicle connectivity.

CLASS-LEADING POWER AND TOWING
Whether you're really using all that might or just boasting, it's hard not to be impressed with these figures: 30,000 and 850. The first represents the maximum towing capacity of Ram 3500 models, while the latter designates the torque produced from the optional 6.7-liter Cummins diesel engine.

2014 Ram 2500 Crew Cab Details
2014 Ram 2500 Crew Cab Dashboard, center console, gear shifter view photo Interior

Climb into a 2014 Ram heavy-duty pickup and you'll find a very unworkman-like interior. Even base trims seem relatively polished, while upper-crust Laramie models evoke a near-luxury feel with leather-lined and climate-controlled seats, a heated steering wheel, high-quality interior materials – the list goes on. The massive center console is long and deep enough to swallow a larger laptop or multiple tablets; it can even hold a set of hanging files. Reclining rear seats are one of the perks to be had with the Mega Cab, while Crew Cab owners enjoy convenient under-floor storage compartments.

Exterior
2014 Ram 2500 Crew Cab photo

Ram heavy-duty trucks are available in three cab configurations: 2-door Regular Cab, 4-door Crew Cab and 4-door Mega Cab. Bed lengths vary between 6 feet, 4 inches and 8 feet, depending on cab style, while the rear-axle configuration can be had with choice of the standard 2-wheel or heavy-duty 4-wheel dually setup. Visually separating the Ram 2500/3500 HD trucks from the basic Ram 1500 truck are a larger grille, a taller hood with stamped louvers, and large chrome or black bumpers. Keep in mind that all heavy-duty trucks are sizable vehicles. If you plan to park one in a garage, measure accordingly.

Notable Equipment
Standard Equipment

In base Tradesman form, the 2014 Ram 2500 and 3500 HD come equipped with a 40/20/40 split front bench seat with rear storage, air conditioning, vinyl flooring, cruise control, a driver information center, automatic on/off headlights, a tilt steering wheel, manual windows and door locks, and a 6-speaker audio system with a USB port for digital music players. Safety features include six airbags and a full complement of electronic stability aids.

Optional Equipment

The Ram HD lineup is as tech-savvy as it is tough, with an options list consisting of touch-screen navigation, conversational voice recognition, Sirius Backseat TV (offering Nickelodeon, Disney Channel and Cartoon Network), a 10-speaker premium sound system by Alpine, backup sonar proximity sensors, and a rearview camera for easier trailer hookups. The 2014 Ram HD also offers an integrated trailer brake as standard equipment on SLT, Outdoorsman, Laramie and Power Wagon models.

Under the Hood
2014 Ram 2500 Crew Cab Engine photo

The 2014 Ram Heavy Duty is available with a 5.7-liter Hemi V8, a new 6.4-liter Hemi V8, or a considerably more powerful 6.7-liter Cummins inline-6 turbodiesel. The diesel engine is available in two power outputs, with the upgraded version available exclusively in the 3500. The 5.7-liter V8 is standard issue in the 2500 and 3500. Though costly, the standard Hemi engine can be retrofitted to run on compressed natural gas (CNG) instead of gasoline. The sole transmission for gasoline-powered models is a 6-speed automatic. Diesel models can be linked to a segment-exclusive 6-speed manual transmission or a 6-speed automatic. Diesel models also feature exhaust braking for added stopping power.

5.7-liter V8
383 horsepower @ 5,600 rpm
400 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: NA

6.4-liter V8
410 horsepower @ 5,600 rpm
428 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: NA

6.7-liter turbocharged diesel inline-6
350 horsepower @ 2,800 rpm (manual transmission)
370 horsepower @ 2,800 rpm (automatic transmission)
660 lb-ft of torque @ 1,500 rpm (manual transmission)
800 lb-ft of torque @ 1,600 rpm (automatic transmission)
EPA city/highway fuel economy: NA

6.7-liter turbocharged diesel inline-6
385 horsepower @ 2,800 rpm
850 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: NA

A 2014 Ram 2500 regular cab carries a starting price of right around $27,500, with the entry-level 3500 commanding an additional $700. At these prices, the 2014 Ram HD holds the title as the most affordable heavy-duty truck on the market. For comparison, HD models from Chevy, GMC and Ford begin in the low-$30,000 range. Checking all the options boxes for a range-topping Ram 3500 Laramie Limited will amount to $65,000 worth of truck. But regardless of which model grade you choose, we suggest you take a look at KBB.com's Fair Purchase Price tool at the bottom of this page to see what others in your area are paying for their heavy-duty pickups. Although the 2014 Ram HD has an enticing up-front cost, its long-term residual values trail the competition by a few percentage points.

To find out what consumers are really paying for this vehicle, first select a style to see the Fair Purchase Price| Calculate payments for this vehicle

Get Your Fair Purchase Price See actual transaction prices, explore total cost to own, projected resale value and more.

2014 Ram 2500 Trucks Consumer Reviews

Overall Rating
8.2
Out of 10

Based on 49 Ratings for the 2011 - 2014 models.

Review this car
  • Value
    8.5/10
    Quality
    8.4/10
  • Reliability
    8.4/10
    Performance
    8.7/10
  • Comfort
    8.9/10
    Styling
    8.9/10

Very Good Truck - No dissapointments at all

By on Sunday, December 21, 2014

I own this car - My approximate mileage is 7,500

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
10/10
Reliability
10/10
Quality
9/10
Performance
9/10
Styling
9/10
Comfort
9/10

Pros: "HD 6.4 hemi, towing stability, comfort, quiet, mpg"

Cons: "climate control, ram theme"

Likely to recommend this car? (1-10): 10

"Never thought I would buy a dodge but after checking out their latest offerings due to the need for a decent hd gas engine, I have the 6.4 Hemi Big Horn CCSB 4WD, air bag suspension. I bought this truck as a hd tow alternative to a diesel (due to reliability problems with todays govt. mandated diesel emissions). This truck delivers as a good hd tow platform, gets reasonable fuel mileage - averaging 14.5 and up to 19 at 70 on the highway. I tow an 8500 lb travel trailer and get 8.5 to 9. The rear air suspension helps the ride some, but not much. Overall the truck has been very reliable, the quality is very good, power is excellent even when towing (not as good as a diesel but that is to be expected). So far in 7000 miles I have had zero issues and have not had to return to the dealer. Pricing was excellent with the incentives available and the truck is packed with features. Connectivity is also outstanding. Overall I would recommend. The only things I dont like is the climate control buttons for temp (this should be a rotary knob) and the over the top big RAM theme."

4 people out of 8 found this review helpful

The truck is very reliable

By on Sunday, December 07, 2014

I own this car - My approximate mileage is 1,450

10 6.0
overall rating 6 of 10rating details

Reviewer Ratings

Overall Rating
6/10
Value
5/10
Reliability
8/10
Quality
8/10
Performance
6/10
Styling
8/10
Comfort
9/10

Pros: "I like ram truck is fan to drive"

Cons: "The engine take too much gas not good"

Likely to recommend this car? (1-10): 8

"The only problem for mi is it takes lot of gas .i drive the truck all day and I spend $ 100 x day. Before a have a ram 1500 and it was very good on gas ,with the same engine the only difference was this truck had the economic system but for the cargo not good every day I put on the truck like 750 pounds my mistake was not to buy a diesel truck but now I have to buy one diesel truck ."

5 people out of 12 found this review helpful

Very sturdy dependable truck. Tows like a champ.

By on Sunday, November 23, 2014

I own this car - My approximate mileage is 11,250

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
9/10
Styling
10/10
Comfort
10/10

Pros: "Sits high, tows well, built to last forever."

Cons: "A bit rougn riding, tranny jerks sometimes."

Likely to recommend this car? (1-10): 9

Not my truck, but close -- maybe a Tradesman?

"This Ram 2500 diesel is a truck designed for heavy work or towing, but it can double as a daily driver like I use mine. The two things I don't like about this truck are it's rather jarring ride, and the transmission, which seems to have a mind of its own sometimes. The shift pattern is poor, with a large jump into a high ratio from 4th into 5th and above, making it necessary to manually keep gears in a lower range by using the column mounted shift button while in town. Otherwise you'll find yourself tooling around town at 1,000 rpm, hardly enough to keep the soot filter clean. Other that, it's a magnificent truck, built for a lifetime of use. As for depreciation, it seems to hold its value better than most vehicles sold today, making it's high initial purchase price a bit more tolerable. My SLT Bighorn has almost every option I could want, except for auto climate control & ventilated seats. I think it's a great choice compared to the Laramie/Longhorn, which seems too highly priced to me and has few needed options above the Bighorn. BTW, if you tow a lot, this is the truck to do it with -- you'll never know your tow vehicle is there unless you look in the rear view mirror. Get your Ram today -- they seem to be going up about $4,000 a year -- but the 2014's are clearing out now with good discounts."

8 people out of 21 found this review helpful

Not my truck, but close -- maybe a Tradesman?

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