"This is my 2nd R350. The first one was gas-powered and a little under-powered. This new diesel one is quite quick and nimble. With the panorama roof and AWD feature, this car is very functional and fun to drive.
The quality is evident everywhere you look.
I'm planning on keeping it for a long time."
Pros: "Premium driving pleasure. Very high safety futures. Very roomy."
Cons: "Voice activation system unusable. Command controls (nav) unconventional."
Likely to recommend this car? (1-10): 10
"I have a 3 series and a 7 series BMW. I had never considered MB before. When boys grew older, and minivan didn't sit well in their coolness gauge, my wife wanted to change her minivan with a 7-seatrer SUV. She was insisting on BMW X5. So, we went to the dealer and looked at one with rare 3rd row seat. Not only the third row seat is not useable, we didn't fancy the car as much as we initially thought. Audi Q7 was the same story with the third row seat.
I had never considered R type because of its really ugly front design, but when the 2011 model came out, it was just love at first sight. When we test drove and sat in the third row seat, we made up our mind already.
Detail to comfort and luxury is incredible. Ride is as smooth and quite as can be. Handling and breaking great. Steering wheel pedal shifts, rear view camera, navigation, bluetooth, all accessories are great. 6 in dash 1 in center console DVD system, cordless headphones keeps the kids really happy at the back. I don't have the Harman-Carton option but the sound system is just fine.
Panoramic roof is really nice. Everything in the car that would make you feel comfortable are there.
So far in 9 moths I owned the car, there has been no problem to report. Are there any negatives? I can only think of three:
- Navigation takes a little getting used to, but once you do, it works great. I don't understand how come they are not offering a touch screen navigation for a car at this price range though...
- Bluetooth telephone, address book works with great sound quality, however, voice command system is a joke. It just doesn't work even after voice training. May need German accent?
- It has a built in hard drive for media files. Size is 4GB.?! Even the flash card I insert has 8 or 16GB capacity.
Other than these, I can not think of anything negative about this car. Interestingly, gasoline mileage is better than advertised. I clocked 21.7MPG on a round trip from Leesburg to Radford, VA. I drive mostly in city, and the average is showing around 17MPG.
If you want a large family car withhout compromising driving pleasure, I definitely recommend this.
I recommend premium package with heated seats and heated steerig wheel, and entertainment system options. I also got the extended 10 years 100,000 warranty. Mercedes offers it for $3,500, and the unused portion of the extended 6 years is returned or can be transferred over when you sell the car."
Pros: "buy used great price . like your in a airplane"
Cons: "sucks up the gas"
Likely to recommend this car? (1-10): 10
"I have a 2006 R 500 loaded. The gas is terrible but everything else is great. Smooth If I do not put the cruise on I could be going 90 mph and would not realize it. My son is 4 and the surround sound dvd player is a life saver. Navigation system gets me where I am going. I have not put a lot of money into the car at all. You get what you pay for with this car."
"I don't know what to call it, but it's amazing. Have to drive one to appreciate it. Got a great deal on a used one because they are not that popular i guess.
Smooth pick up. Corners flat. The ride is butter smooth without being "floaty". You feel the heavy weight of it though, but in a "I feel really safe" way; not a clumsy way. Front seats are great, second row is like a limo, third best for kids or short trips.The thing that amazed me most was the turning circle. How they got the thing to turn so tight is unreal!!! Great for moving a big vechile in small parking lots. Just make sure it is wired for bluetooth. that is a big expensive other wise. Also don't buy the $500 bluetooth attachment, used they are only $80.
Really love thisWagon/Van/SUV!!!!!!!"
"My family loves this car. Our second R class... first was a 2006 and it had many problems enough to make us want to dump it... however after searching the one thing no one could match was comfort for a family of five all close to 6 feet... my 6'3" son prefers the third row and can stretch out comfortably for long trips. We did have to purchase a bullet for the top to carry luggage...miss that about our Suburban, but would not go back to the giant SUV. Our 2009 has been a year with no problems at all... a good feeling."
"Almost impeccable. Wonderful traveling and commuter vehicle, any weather, always safe. I don't stress in snow/ice b/c it corrects mistakes without fail (ESP, ABS).
Love the looks, 18" wheels, moonroof, front middle seat heaters, dividable stereo system, location of controls, user-friendliness and uncluttered, tasteful interior and exterior. Even w/o the airmatic great, comfortable, yet, for its size, spirited and confident ride. 500 engine is a must for this size, quick, great tranny w/ manumatic capability. Tend to drive with both feet to get around the throttle delay, esp. at stops when need to get away quickly (which it does!).
Plenty of interior room for family of 5 + lab and stuff (roof racks). Third row seats are more spacious than our MDX (superior ride to the 1st gen MDX). Kids and wife tend to fall asleep quickly..not in MDX, sorry.
MB Service always becoming (they keep forgetting to recommend tire rotations, so wear is uneven). Love the 12k mile service intervals.
Issues limited to cold weather: foggy windows, chassis rattle somewhere right front, that's it. No electric issues at all (wow!).
The R500's been a real treat thus far and makes a lot of sense for what it's intended to be. It grows on me the more time I spend in it. Controls make sense where they are. I needed more space than a station wagon, but not a monster SUV or van. The R perfectly fits the bill."
Pros: "Great Used Price, Great Drive, Great Interior,"
Cons: "Lacks storage space with all seats in use"
Likely to recommend this car? (1-10): 10
"The Mercedes R350 isn't the best looking Mercedes of the bunch but it is a dream to own. The interior is so much better than you can imagine. The second row of captains chairs are as comfortable if not more than the front seats. The dual moon roof is awesome and provides extra light to the interior that make this feel even bigger inside. The third row chairs can actually have adults comfortably sit in. The Air suspension is good and bad. Bad because I had to pay to repair it but good because the ride is so smooth, especially for a long road trip. Ours is loaded with the DVD headrests which provide great entertainment for the kids. With all seats in use the storage is definitely lacking. I had to purchase a Thule Roof box for those family trips to help provide enough room for all of our stuff. Overall, I couldn't be happier with this purchase, it has been a great car. I added an extended warranty because I purchased it used and so now I am covered for those costly repairs up to 100,000 miles."
Cons: "space between seats in cargo configuration"
Likely to recommend this car? (1-10): 9
"Compared 3 SUVs when selecting this car in 06: Land Rover, Qx56 and R500. The only one that drove like a sedan was the RClass. That's why I bought it. It's a great car and I dont understand why it isn't more popular with SUV owners. It has as much or more cargo volume than the other two, and it is very comfortable. MB service is very good."
"We have owned this vehicle for six years. It has performed perfectly for our family. We drove on several long trips with four and six occupants and never had any problems. The rear seating is as comfortable as the driving seats. I would recommend this vehicle to anyone."
"We've had this for about 6 months. 2008 with Premium Package 2. Bought it with 28,000 miles on it and it felt and drove like brand new. This thing is so smooth on the highway and really easy to drive around town."
"Best riding vehicle I have owned. Engineering is superb and quality supreme. Very little cabin noise and heavy ride. Averaging 22.4 mpg on highway and with plenty of power. Navigation system is nice and backup camera and parking sensors are the best."
"Great used car value alternative to minivan. Venerable 5.0 litre V8 gives good performance. If you need third row seating access is very good--small children can squeeze between 2nd row bucket/captain seats. 2nd row legroom is best by far I've ever seen. Nav and radio controls are not intuitive and take getting used to (nowhere near Honda-Acura for ease of use). Integrated phone needs special cradle (expensive). If you understand and appreciate the functionality of the car, you will learn to love it's loaf-like form."
"Bought top of the line in 2006 all added features over 65 k paid. This was a lease thank goodness. Car has had several problems over the 2 year lease all corrected by dealer but still a irritant. One time was at dealer for 30 days before corrected. Great looking and riding auto. Expensive to service. Would have had excess of $10,000. in repairs if not covered by factory. Lease end purchase would be $42,000. But, Mercedes lease called and offered to me at $28,000. I then checked dealer trade from Kelly Blue Book and it is listed at $20,000 in excellent condition. Glad I only leased this car and didn't purchase. Horrible depreciation!!!
I have had two Mercedes before this and also currently own a 2008 600SL. I hope this isn't the future of Mercedes Benz. I believe Mercedes will get my lease returned when up in October."
"I have had my '07 R320 CDI 4MATIC for about 10 months now. I have about 30k miles (~90% highway). I agree with some others on here, that the OEM Micheillen tires are not very good, however I just moved up to the Continental 4x4, and I am much happier. I love the fact that I can get all I need into it and still have room for all that the wife happens to pick up on family trips. This being one of the snowiest winters on record in NH, I can attest to its snow performance. In a word, exceptional. I have never owned a better snow machine. The fuel economy also is incredible, with spring-summer values of 27-29 MPG and winter (worst for a diesel) of 24-26 MPG. I will keep this one for quite some time."
"Coming from a Durango, I have nothing but praise for the big R.
PROS: Great quality, good ride, super roomy, looks good, quiet, great stereo, nice sunroof, silky 7-speed.
CONS: Nit-pickin' here, but.. mileage is ok, but not great, V-6 is adequate, but no high-HP machine. Probably not the cheapest vehicle for what you get, but the quality is unmatched! Oh, the stigma for owning the benz can be painful at times. But it's just because others are jealous."
"WOW, drives like floating on clouds with a little horse power at your foot when needed.
Lots of room, took long trip with 2 infants and 4 adults, everyone was comfortable.
I give 5 stars on Engineering little pricy coming in at $55k."
"They call it a cross over, but its a SUV with lots of style and comfort that handles very well for its size. Six or seven adults can comfortably be accommodated for 100 mile trips. The sliding glass roof is great for sight seeing in NYC. The full time 4-wheel drive is peace-of-mind in the winter and rain. Maintenance is high, but its a Benz. The best is never cheap."
"My wife is totally enamored with the R Class CDI, due to its superb handling and passenger/cargo capacity. We also have a 17 cu. ft. luggage carrier, which is easily stored and installed for the long hauls."
"Very nice and sporty for a large heavy family car. Very safe even at higher speeds. Good for kids.
Gets bad gas milage avg. 13.5 it might get 20mpg at 65 on the highway. Its maintence is very high at the 90,000 mile service. Its a little out of my price range."
"What a car. I only have 27,000 trouble free miles on the car but I can say I absolutely love it. What first caught my attention was how quiet the ride was for such a big car. After turning on the stereo I was blown away. Shifting gears took a bit of adjustment but after a few weeks I figured it out. Driving down the highway is an absolute joy, I couldnt ask for more. The leather is supple and really high quality. I have owned Jags and Cadillac and there is no comparison. I loved the Jag (not the caddy) but even the jag fails in comparison. I will continue to buy mercedes."
"I've driven my leased R500 for just over two years, and it's been wonderful. It's fully loaded with all the extras, extremely comfortable (even for 6 adults) and has been very reliable. The only negatives I've experienced have been with the driver head rest (power cord came unplugged, but was easily fixed at my normal maintenance) and the tires had to be replaced much sooner than I expected (19K miles). Other than that, I've had a wonderful experience with this vehicle. Contrary to the other reviews, I am considering buying at the end of my lease in October based upon the reduced sale price offered by MB."
"I bought the R500 for my wife to replace an E320 Wagon that we were happy with however we needed 3rd row seating, the jump seat in the back of the Wagon is un-useable with car seats. The concept is great, we loved the looks, the features such as the self opening/closing trunk and enjoyed having the extra power moving up from the 320 to the 500 power plant.
Now for the bad, the quality is horrible. We have had it back to the dealer so many times I think we have put more miles on loaners than we have on the R500 we purchased. I cannot fault the dealership for their effort and helpfulness but I bought a MBenz so I would not have to see the service dept. every other week. Issues include, random SRS sensor failures, air conditioning/heating failures, trunk closure failures, various electronic failures. I am close to asking the dealership for a replacement in the hope that I was unlucky and just took delivery of a lemon vs. the overall model being the issue."
"Drives like a big car. Wish it had a bit more performance overall. However, for family outings and vacations its great. My kids love having their own separate seats. Great storage areas up front and the cargo is spacious when the 3rd row is down. When buying I thought the automatic opening/closing of tailgate was a nice idea, but I will never own another vehicle that does not offer it. Getting lazy I guess. Going on family ski trip soon and anxious to see how it performs in the snow!"