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2009 Mercedes-Benz R-Class

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Consumer Reviews & Ratings

Overall Rating
7.6
Out of 10

Based on 173 Ratings for the 2006 - 2012 models.

Review this car
more rating details
  • Value
    7.8/10
    Quality
    8.0/10
  • Reliability
    7.8/10
    Performance
    8.3/10
  • Comfort
    9.0/10
    Styling
    8.7/10
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caveat emptor

By on Wednesday, July 30, 2014

I own this car - My approximate mileage is 88,000

10 6.0
overall rating 6 of 10rating details

Reviewer Ratings

Overall Rating
6/10
Value
2/10
Reliability
4/10
Quality
8/10
Performance
8/10
Styling
5/10
Comfort
5/10

Likely to recommend this car? (1-10): 5

"This is my first Mercedes, and I love it, but was amazed at how much work was required. When I bought it at 60,000.00 miles it immediately needed shocks, suspension air bags, and new rack and pinion. Also the mechanical opener for the hatch had to be replaced. The seats are a pain to adjust for the cargo space."

Fits my use completely

By on Tuesday, April 29, 2014

I own this car - My approximate mileage is 18,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
8/10
Reliability
10/10
Quality
10/10
Performance
8/10
Styling
8/10
Comfort
8/10

Pros: "Love the vehicle"

Cons: "Love it, but do not trust the servicing dealer."

Likely to recommend this car? (1-10): 10

"Exactly what I require, however, my servicing dealer's maint personnel have not performed some very elemental repairs, in OKC. The vehicle has been in for service for the same thing 4 times. The service has never been correctly performed. It is in for service at this time and am dealing with a different service person. Hopefully will be satisfactory."

5 people out of 8 found this review helpful

Beware of the $6,000 Balance Shaft Gear Repair...

By on Saturday, April 19, 2014

I own this car - My approximate mileage is 130,000

10 1.0
overall rating 1 of 10rating details

Reviewer Ratings

Overall Rating
1/10
Value
1/10
Reliability
1/10
Quality
1/10
Performance
1/10
Styling
9/10
Comfort
1/10

Likely to recommend this car? (1-10): 1

"I liked this car until this issue came up-"

2 people out of 2 found this review helpful

Love this car!! Excellent value and very reliable!

By on Tuesday, April 01, 2014

I own this car - My approximate mileage is 48,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Likely to recommend this car? (1-10): 10

"I have never had to make any repairs and it is so comfortable for the family!"

3 people out of 4 found this review helpful

Great layout, but many, many problems. ($$$)

By on Thursday, February 27, 2014

I own this car - My approximate mileage is 65,000

10 3.0
overall rating 3 of 10rating details

Reviewer Ratings

Overall Rating
3/10
Value
1/10
Reliability
2/10
Quality
2/10
Performance
9/10
Styling
10/10
Comfort
9/10

Pros: "Ride, amenities, cargo space, interior"

Cons: "Poor quality, expensive to repair, unreliable"

Likely to recommend this car? (1-10): 1

"This is a great layout for a family car. It rides like a dream, and with all of the seats folded down, there's little that can't be carried in it. If I could keep the build, and replace everything mechanical about it, I would. At only 65K on a babied, well-maintained car, I have had to replace both rear air struts within 6 months of each other (approx $700 each). Also, the manifold is currently being replaced due to a bad flap ($1600 total repair). The tailgate back sensor has never worked properly, nor have the parking sensors (they go off randomly when driving down the road). I am now being told that the thermostat and cam sensors need to be replaced as well. Even with the car paid off, the repairs are no longer worth keeping the vehicle, which is a real shame. I love the R-Class body, and it is amazing in so many other ways. But it is the most unreliable car I have ever owned."

14 people out of 14 found this review helpful

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