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2014 Mercedes-Benz M-Class

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2014 Mercedes-Benz M-Class Review

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KBB Expert Rating: 7.0

While the 2014 Mercedes-Benz M-Class certainly has appeal as a rolling status symbol, in truth there is so much more to the M than just the iconic 3-pointed star on the hood. With a robust lineup, including diesel power and a high-performance AMG model, the M-Class demonstrates an ability to be all things to all customers. But it's what's under the M-Class' skin that really counts. Should the worst happen, a reinforced structure augmented by multiple safety and protection system helps to keep everyone safe. The M-Class can even venture off-road if asked, something not many luxury SUVs are equipped to do.

You'll Like This Car If...

Most SUVs can promise a quiet interior and a smooth ride, but try and find one that can claim a 174-mph top speed on the autobahn or deliver up enough low-end torque to shame a Chevy pickup. With a 7,200-pound tow rating, the M-Class can actually carry its own weight and then some.

You May Not Like This Car If...

Like everything about the 2014 M-Class but its rather lofty price? Consider a Jeep Grand Cherokee Limited. The two vehicles share a common platform (a product of the former DaimlerChrysler merger) and the luxurious Jeep is equally capable. Those who require seating for seven will also have to look elsewhere.

What's New for 2014

For 2014, a few color and trim changes make up the majority differences from last year's M-Class crossover SUV. The Sport Styling Package formerly only available on the ML550 is now offered on the ML350 as well.

Driving the M-Class

Driving Impressions There isn't a rut, bump or mud patch angry enough to unsettle the 2014 Mercedes-Benz M-Class crossover SUV. Designed to deal with nature's worst while keeping its occupants cozy, the...

M-Class is also an enjoyable driver's car, especially with a V8 under the hood and sport suspension at the wheels. Although not as sporty as the BMW X5, the M-Class nevertheless is no slouch, especially in AMG form. An adjustable suspension allows drivers to choose between a smooth ride or an adventurous one, though we imagine most M-Class owners will leave it in the "comfort" setting. At freeway speeds, we found the M-Class's cabin thoroughly shuts out wind and road noise, and visibility is pretty good, although we'd still recommend the optional blind-spot monitoring system. Steering feels a tad light at lower speeds and isn't very communicative overall.

POWER TAILGATE
This feature is a lifesaver when your hands are filled with groceries. Just touch a button on the key fob and the tailgate lifts. Closing is equally simple, either via a button on the door itself or with another press on the key fob.

MBRACE2:
A true leap forward in telematics, mbrace2 is a Cloud-based subscription service that uses your smartphone to connect to the Internet, allowing apps like Facebook, Google and Yelp to be online and at work whenever the car's in motion. Mbrace2 can even download system and map updates.

2014 Mercedes-Benz M-Class Details
Interior

The 2014 M-Class has all the soft-touch materials and wood accents you'd expect in a luxury vehicle. Leather seating will still cost you extra, but even the base "MB-Tex" vinyl provides an appreciable amount of comfort and good feel. That sensation carries over to just about every other component, from the available wood steering wheel to the tiny gear selector, which bucks the trend by being mounted on the steering-wheel column instead of the center console. Rear passengers are treated to ample legroom, reclining seats and movies of their choice with the optional twin LCD screens mounted inside the front-seat headrests.

Exterior

Up front is a familiar grille that emphasizes the Mercedes-Benz emblem and sleek headlights that give the 2014 Mercedes-Benz M-Class an appropriately modern look. Adding to the sportier appearance is a sculpted beltline running the sides. The rear benefits from a squat shape and taillights that are stretched horizontally, which give the 2014 M-Class a more sporting instead of utilitarian look. The high-performance ML63 AMG models are distinguished by a larger air intake up front, wider front fenders and quad tailpipes in back.

Notable Equipment
Standard Equipment

All 2014 Mercedes-Benz M-Class SUVs come with a 7-speed automatic transmission, power sunroof, 8-way heated front seats, power liftgate, dual-zone automatic climate control, 7-inch color center display, Collision Prevention Assist and an 8-speaker AM/FM/CD/DVD mbrace2 audio system with weather band and HD Radio. Safety features include nine airbags and Mercedes' Attention Assist system that monitors for driver drowsiness. ML350 and ML550 versions ride on big, 19-inch wheels, while the top-line ML63 AMG rolls on 20-inchers.

Optional Equipment

Here's where the M-Class' $50,000 base price can quickly inflate. Many options are bundled into packages and include navigation, rear-view camera, blind-spot monitoring, adaptive cruise control and a premium harman/kardon Surround Sound system. Further options include a panorama roof, heated steering wheel, heated rear seats and the Parktronic system to aid with parallel parking. The $5,000-plus Dynamic Handling Package makes for a more sporting M-Class with the addition of 20-inch wheels, air suspension and an adaptive damping system. Buyers of the AMG performance version can opt for a package that adds another 32 horsepower and a top speed of 174 mph.

Under the Hood

Each of the four 2014 M-Class models is distinguished by its own engine. At the lowest-priced end is the ML350 with a still-robust V6. Next is the most fuel-efficient of the bunch, the ML350 BlueTEC with a V6 turbodiesel that puts out tremendous power yet yields up to 27 mpg on the highway and a potential cruising range of more than 600 miles. The diesel is 50-state legal and of the "clean" variety, meaning it doesn't put out the nasty emissions of past diesels, but will require the urea-based AdBlue fluid throughout its life. The ML550 SUV uses a powerful-but-fuel-thirsty V8 biturbo, and the ML63 AMG uses an even bigger, more powerful – and even less fuel-efficient – V8. Even the "slowest" M-Class can accelerate from zero to 60 mph in just over seven seconds, while the AMG version can do it in 4.7 seconds, on par with high-performance sports cars.

3.5-liter V6
302 horsepower @ 6,500 rpm
273 lb-ft of torque @ 3,500-5,250 rpm
EPA city/highway fuel economy: 18/22 mpg, 13/17 mpg (E85)

3.0-liter turbodiesel V6
240 horsepower @ 3,600 rpm
455 lb-ft of torque @ 1,600-2,400 rpm
EPA city/highway fuel economy: 20/27 mpg

4.6-liter twin-turbocharged V8
402 horsepower @ 5,000-5,750 rpm
443 lb-ft of torque @ 1,600-4,750 rpm
EPA city/highway fuel economy: 14/20 mpg

5.5-liter biturbo V8
518 horsepower @ 5,250 rpm
516 lb-ft of torque @ 1,750-5,000 rpm
EPA city/highway fuel economy: 13/17 mpg

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2014 Mercedes-Benz M-Class Consumer Reviews

Overall Rating
8.5
Out of 10

Based on 39 Ratings for the 2012 - 2015 models.

Review this car
  • Value
    7.9/10
    Quality
    8.9/10
  • Reliability
    8.6/10
    Performance
    8.5/10
  • Comfort
    8.6/10
    Styling
    9.1/10

Awesome Car - great features

By on Friday, November 20, 2015

I own this car - My approximate mileage is 38,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
9/10
Performance
10/10
Styling
9/10
Comfort
8/10

Pros: "Love the little mouse wheel control center."

Cons: "Navigation system hard to use, audio similar"

Likely to recommend this car? (1-10): 9

"Great car so far - owned for 2 months now. Love the gas mileage, getting 22-24 mpg around town and 29-33 on road trips, while still having so much power and speed. The safety features of lane drift, crash detection & blind spot indicator are all helpful & useful- though I think the steering wheel could vibrate harder on the lane drift feature. Navigation system is a bit awkward to use for sure, not the most user-friendly interface, but getting use to it I guess. Love the auto high beams as well. Keyless Go is a nice feature too."

10 people out of 19 found this review helpful

Best ML 350 that I have had so far...

By on Monday, October 12, 2015

I own this car - My approximate mileage is 13,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
10/10
Performance
8/10
Styling
9/10
Comfort
10/10

Pros: "Comfort, Safety, Usefulness, Dealership Experience"

Cons: "Infotainment system, Software, MBrace internet"

Likely to recommend this car? (1-10): 10

"The handling, braking and gas mileage have been greatly improved in comparison to the earlier (2009 and 2012) models that I owned. Infotainment is a little better, but still the worst part of the car. The blower fan could also use improvement. Interior and exterior construction is also more durable than my former models and has done a good job standing up to my preteen children. I did have some software issues during the first year that resulted in intermittent "Check Engine" warning indicator which went away after a software update. Ergonomically, this SUV is fantastic. Seats are comfortable and it is fairly responsive, considering its size and weight. I average about 18 MPG in town (with a lot of coasting) and about 22 MPG on the Freeway. I was torn between this and an Acura MDX (for the third row seating), but the dealership experience swayed me to stay with Mercedes. I was a long-time BMW owner that grew tired of the stress of purchasing negotiations and reliability issues."

8 people out of 12 found this review helpful

Best ML 350 that I have had so far...

By on Monday, October 12, 2015

I own this car - My approximate mileage is 13,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
10/10
Performance
8/10
Styling
9/10
Comfort
10/10

Pros: "Comfort, Safety, Usefulness, Dealership Experience"

Cons: "Infotainment system, Software, MBrace internet"

Likely to recommend this car? (1-10): 10

"The handling, braking and gas mileage have been greatly improved in comparison to the earlier (2009 and 2012) models that I owned. Infotainment is a little better, but still the worst part of the car. The blower fan could also use improvement. Interior and exterior construction is also more durable than my former models and has done a good job standing up to my preteen children. I did have some software issues during the first year that resulted in intermittent "Check Engine" warning indicator which went away after a software update. Ergonomically, this SUV is fantastic. Seats are comfortable and it is fairly responsive, considering its size and weight. I average about 18 MPG in town (with a lot of coasting) and about 22 MPG on the Freeway. I was torn between this and an Acura MDX (for the third row seating), but the dealership experience swayed me to stay with Mercedes. I was a long-time BMW owner that grew tired of the stress of purchasing negotiations and reliability issues."

5 people out of 6 found this review helpful

Diesel is powerful and efficient. Great SUV.

By on Monday, October 05, 2015

I own this car - My approximate mileage is 46,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
9/10
Performance
8/10
Styling
9/10
Comfort
9/10

Likely to recommend this car? (1-10): 9

"If you need to combine good fuel efficiency, good performance, towing ability and all weather capability in a stylish package, the ML350 BlueTec is hard to beat."

4 people out of 6 found this review helpful

THIS WILL BE A REPEATER FOR ME.

By on Friday, September 25, 2015

I own this car - My approximate mileage is 73,625

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
9/10
Quality
8/10
Performance
9/10
Styling
10/10
Comfort
10/10

Pros: "BEAUTIFUL BODY FIT, STYLISH, BACKSEAT COMFORT"

Cons: "CUP HOLDER TOO SMALL"

Likely to recommend this car? (1-10): 10

"NOTHING IN THE MARKET FITS ME BETTER THAN THIS VEHICLE. I LOVE THE WAY IT DRIVES, THE WAY IT FEELS AND CERTAINLY THE WAY IT LOOKS. I AM LOOKING TO PURCHASE ANOTHER 2016 MODEL WITHIN THE NEXT 30 DAYS. I AM NOT EVEN CONSIDERING ANY POTHER VEHICLE."

FIRST MERCEDES

By on Saturday, September 12, 2015

I own this car - My approximate mileage is 24,400

10 8.0
overall rating 8 of 10rating details

Reviewer Ratings

Overall Rating
8/10
Value
5/10
Reliability
6/10
Quality
8/10
Performance
9/10
Styling
10/10
Comfort
10/10

Pros: "Smooth, comfortable, gorgeous, safety ratings"

Cons: "Horrible sound system!"

Likely to recommend this car? (1-10): 9

"I recently purchased a 2014 ML350 4Matic... my first Mercedes. I have always been a Lexus fan. However, I have to say so far I LOVE this car. It is gorgeous, inside and out. Only real negative - my car was loaded with over $20k worth of options, yet it did not have a stereo upgrade - it came with the standard HD stereo. That is the one thing I hate about it. Worst sound system I have ever heard in a car. I am hoping MB can change that out for me eventually. (Whatever you do, at least order the HK upgrade). This car rides like a dream - very smooth, quiet ride. The active contour, massaging seats are incredible and I imagine if you haven't had them you don't think you need them, but they are worth every penny. I agree with a lot of the other reviews; the COMAND screen and controls are very difficult to get used to; not very user-friendly at all. I love the active park assist, blind spot monitor and lane departure warning systems. Just awesome! The cooled seats are very, very effective - in fact they cool so well I have had to turn them down! Fuel economy is fairly bad - I am averaging about 18, but I knew that was going to be an issue when I bought it. I really like the way the rear seats fold completely flat. Lots of room back there for pets! I would definitely recommend this car. It is just a pleasure to drive."

7 people out of 13 found this review helpful

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