"Easy in IN and OUT even for big guys ~ 6'2" and 300#. Smooth, QUIET, and very responsive. Engine revs effortlessly to redline. Average 22.6 MPG ~ mostly DFW freeway travel. 15 MPG or so stoplight to stoplight. Lots of room in the rear hatch for all my skeet shooting gear.
A bit bouncy with 4 adults and luggage on a trip, but OK.
Voice communication of Nav/Bluetooth system is the only point I would not give a 10. Ford and Infiniti (we own them) have a better system."
"This 2015 ML250 BlueTec is just a bit longer wheelbase than previous models. It has more legroom, a better ride and it handles better too. The 2.15L Biturbo diesel engine is amazing --e.g., it has plenty of power in all normal driving situations while delivering better than advertised miles per gallon (I'm getting >30 mpg on my daily drive) and the range is great --e.g., daytrips can range up to 600 miles on a single tank of fuel; and, diesel fuel prices are currently lower than regular gas so that's an added bonus. Distronic Plus, MB's adaptive cruise control really is a 'plus' (I wouldn't leave home without it)."
Cons: "Controls need to be more intutive and centralized"
Likely to recommend this car? (1-10): 9
"I purchased this vehicle in 2013 and traded in a 2011 BMW 535.This is a two row SUV based on the same platform as the GL which is a longer 3 row design. Both vehicles have the same interior layout with the exact same dimentions minus the extra row. After driving both the GL & ML, I liked the ML, because it handled better. It is also more fuel efficient. It has excellent safety ratings and feels sturdy and stable, at 4700 lbs. One of the selling points of SUVs is safety, regardless of the crash test results with cars. All of the safety features of modern cars,does not make up for mass. The government crash tests are based on fixed objects, not other vehicles. This vehicle rides well and is very quiet. The only downside with taller vehicles is that, there is more wobble on uneaven roads. The extra movement is transfered to the driver because of the extra height. With the electronic stability controls,handling around curves is great in normal driving. The advantage is that the extra height gives the driver of an SUV more protection in a crash with a standard car. The main structure of the SUV rides higher than the structure of a typical car, so the impact of the SUV occurs at the weakest point on the car, but strongest on the SUV. There are many SUVs on the market, but the ML is worth the little extra cost with a higher level of quality."
Pros: "Great in town and especially on the highway"
Cons: "No cons"
Likely to recommend this car? (1-10): 10
"I love to drive this vehicle. It has great torque(diesel)and acceleration. The fuel mileage is 30+ on the highway and 23+ around town. It easily tows a large trailer and 23 foot boat. My wife drives a new Avalon Limited, but always asks to use my car when she shops. It has so much storage when the rear door seats are down.Great sport utility!"
"This vehicle is the best for longer trips. Excellent climate system. First week we had it we were driving on the Interstate in South Carolina and the vehicle thermometer indicated 109 degrees outside temperature but cool as a cucumber inside. Same for really cold weather. Most comfortable vehicle we have had for Interstate long distance driving. Also, real easy to get into and out of for tall people."
"I just picked up my 2015 ML350 4Matic last week...I opted for a few extra bells and whistles like leather seating,heat and massage, ambient interior lighting and the premium package.
Now I'm over 6' tall and well over 200lbs and the ML is probably one of the most comfortable and quiet rides I've ever experienced in any smaller SUV I've ever owned. The leather is plush and the seating is very comfortable. The cabin is very spacious for a smaller SUV. I love the fact that I have that extra leg room. The car has good power and shifts seamlessly.
The steering might take some getting used to as it seems loose, but it is very responsive. I can't pretend to be the most technologically inclined, but you have a large 7" LCD, well formatted Navi, and pretty well laid out music controls.
I still need to delve into the user guide (which is also uploaded into the cars on board hard drive). I'm testing the MBrace feature, which from what I understand, offers up conveniences like emergency services collision notification, concierge services and auto map and computer updates just like GM's OnStar.
Well my preliminary impressions of this vehicle are very good to excellent. The only other option that I believe might be worth having is the "off-road" package which includes air suspension and 20" wheels. But then again, this car's 4Matic feature has been great thus far in in-climate weather conditions.
I think it's very good on gas too! (20 mpg City)"
Pros: "Fit and finish, luxurious interior, comfortable."
Cons: "Poor reliability and durability. Klunky ergonomics"
Likely to recommend this car? (1-10): 2
This is a followup to my November 24, 2012 review, now with 2 years and 33,000 miles on my ML350 4Matic with P01 package and Harman Logic7 sound.
Fit and finish, ride quality, and stereo still are very good.
However, reliability and durability have proven to be very poor.
1) Low profile (for a SUV) tires are fragile, this is definitely a road-going SUV only. I have replaced two tires due to damage at $450 per.
2) This thing EATS BRAKES. Rear brakes have been replaced TWICE so far after only 2yrs and 33K miles of ownership. First time was a warranty repair, second time the dealer denied warranty even though the brakes went from 90% to 5% in 10 months and 13K miles only.
3) Center console cupholder mechanism failed after less than 1 year, repaired under warranty.
This car is definitely a disappointment, given MB's self-professed reputation for quality and reliability. Luxurious, yes. Reliable and durable? No."
"This is a great vehicle for people who want a nice, well-made small SUV. It's powwerful, handles well, and has nice finishing.
I am not happy with the ergonomics at all. Too much of the electronic controls are too small and too far from from the driver, requiring you to take your eyes off the road to make any selections or adjustments. I am most unhappy with the navigation and other associated functions. They require total distraction if you want to use them while driving, which is unacceptale.
I would not purchase this vehicle again for those reasons alone. As far as driving, handling, and fit, this vehicle is first rate."
"Driving dynamics is similar to Grand Cherokee due to virtually identical chassis and body frame. The under-powered V6 engine is simply too weak to move briskly this 5000 lbs truck. I should have bought the V8 which will definitely change my poor driving experience. As to the driving position and seating comfort, it is about average, and not the command view that an SUV is supposed to have (Lexus GX has an elevated and upright driving position that other luxury SUVs ought to have).
This SUV is overpriced by at least 5K even if MB has great brand prestige. And too bad, all those European or Japanese luxury SUVs are overpriced trucks that are only worth about 70% of their MSRP when new. But that does not mean Detroit luxury SUVs are bargains. Instead, Detroit luxury SUVs are a joke in terms of quality and reliability whether they are 2004 models or 2014 models."
"Just bought the ML350 Bluetec 2014. Was a little anxous because of some of the negative reviews out there. However I am glad I stuck with my instict after test driving the car. It is a really nice car! Very quiet, smooth, and comfortable. The interior is nice and the diesel engine is just phenomenal. It starts slow but boy it catches up with the torque like a hot knife in butter. Also for a Diesel it is very quiet and had no problem starting in -10 degree weather. It is like having the power of a V8 engine and the fuel economy of V4. Cant beat it.
Interior is very nice. Connectivity to bluetooth is very seamless and command system is very good though could be better.
The only gripe I have is that not all diesel gas stations carry the B5 diesel(higher Biodiesel content clogs the filter and voids your warranty) which MB dealers dont tell you up front.
However, I can live with that. Overall it is a very comfortable and elegant ride. if you are looking for sporty ride look at Porsche Cayenne. Though it is very expensive with the add ons compared to the ML. Test Drove BMW X5 too which is also nice but the interior feels cramped.
Diesel ML was hands down the winner when I look at the whole package."
"Tested BMW, Lexus, Infinity, Audi, and Cadillac, gas engine all. Only the BMW could comparefavorably. Both more pricy than the others with same features, Leather not standard in either, but I actually prefer the leatherete, since it is more durable . ML performance equal to BMW, but ML won the day because I preferred the interior far better, especially having the shift contols on the steering column, allow more space for storage and beverages."
"I leased this vehicle in December 2012 and it's been a disaster:
1) Car "clanks" when you start it. Mercedes pretty much had to rebuild the motor to get it to stop doing it. They said it was a "known" problem without a fix. It wasn't until I threatened them with the Texas Lemon law that they actually fixed the problem. My wife's E350 convertible has the same problem.
2) AC smells like body odor. They did a "complimentary" $250 treatment on the car to get rid of the smell. It still smells and Park Place Motor Cars in Dallas still can't resolve the problem.
3) Transmission is doing double down-shifts. When breaking or taking your foot of the gas the transmission lurches you forward. Park Place still unable to fix it.
4) Passenger and Driver seats move slightly on turns, which is incredibly annoying. Park Place still unable to fix it.
I'm following through with Lemon Paperwork on this vehicle. Stay away!"
Pros: "Fun to drive, turbo V8 power, quiet, refined inter"
Cons: "Rear wiper switch"
Likely to recommend this car? (1-10): 10
"I have the ML550, the V8, after a 2008 and 2010 ML 350. I love this car. The interior is more E-class, whereas the previous generation was more C-class. The sound of the parking brake release, turn signals, door locks -- all very refined and quieter. Graphics, both instrument cluster and COMAND, much improved and incredibly sharp. Quiet on the road, good ride and handling. The twin turbo V8 is a blast! My only complaint -- it's very hard to get a single swipe of the rear wiper the way the switch is configured. I've owned 3 German Mercedes (2 E-class, 1 CLK) and the MLs absolutely beat them in quality."
Pros: "Quality build, safety, available options, drive"
Cons: "Gas mileage (only sllightly)"
Likely to recommend this car? (1-10): 10
"I am a stickler for research to be sure. I do this so I can be sure to get the best value for my money. My wife finds this frustrating but in the end I know I have what I want. That said, I researched all the European and Asian options and found the ML 350 to be the best value on the market. In fact, I just purchased my second one. I have been a BMW man for almost 20 years. My 2010 535i was an awesome sports car but lacked the space I needed. In my opinion the Japanese options just weren't up to the quality standards of the Germans. They just felt really light weight compared to the Europeans. The Audi was more like the Asians than the German's. I liked the BMW X5's handling a little better than the ML's but only slightly. Other than that, the ML won on all counts. Mercedes-Benz offers a great list of options for this vehicle. I got my first ML back in Sept. 2012 and now have a second one. My second one has ALL the options and they work as described. Gas mileage isn't so hot but if you calculate the cost of the ML compared to the competition it's only a little higher. Another factor that moved me to a second Mercedes is the service. When I recently had service done on my BMW 535i, the BMW dealership gave me a Toyota Yaris as a loner (REALLY???)."
"Bought a 2013 ML350 4Matic in Sep 2012 as an addition to a '97 4Runner SR5 (manual transmission!) and '02 Pathfinder SE. It has the P01 package, Harman Kardon Logic7 sound, MB-tex, and AWD. Readers be aware that for 2013, there are both 2WD and AWD versions.
Comfortable, controlled ride, which is impressive as it weighs about 1200 lbs (!) more than my 4Runner. Acceleration is strong, but requires premium fuel. Quiet at highway speeds. Interior pleather feels like real leather. Steering is very light but accurate, not floaty. Easy to drive long distances in this thing. Upgraded sound system is excellent from an audio standpoint, clunky ergonomics aside. Better than my Infinity/Alpine aftermarket setup in my 4Runner.
There are multiple ergonomic and electronic quirks that are very annoying if these things are important to you.
1) Backup camera only functions when radio is on. Why?!?
2) Shifter is on the steering column where the wiper stalk usually is. Takes a lot of getting used to.
3) There are 4 different button clusters for audio controls (2 on steering wheel, one on upper console, one on lower console) but only ONE location (and the hardest to reach) will allow you to do adjust both volume and track +/- at the same time. Some buttons (e.g. the "disc" button) do not do what they say they do.
4) Navigation is inferior to both Garmin and TomTom. It will guide you the wrong way on one-way streets and otherwise get you lost.
5) Balky transmission, especially from a stoplight. Transmission does not drop down to 1st promptly, so when you start again, the transmission is caught off-balance in 2nd or 3rd. The subsequent hesitation followed by "clunk" and "screech!" scares both the driver and passengers.
Overall, this is a very comfortable, mechanically sound car. But the ergonomic quirks and balky transmission are not acceptable in a car of this price. Toyota and Honda gets this right in their plebian models -- what's wrong with MB?"
Pros: "mpg, quiet, comfortable, great travel vehicle"
Cons: "maybe voice recognition"
Likely to recommend this car? (1-10): 10
"Dead on reliable SUV. I have had it for a year and other than an initial concern, the ML has not had any quality or mechanical issues. It is quiet, drives well and it has recorded up to 34 MPG, though averages around 26. It is setup to tow 7200 lbs and has pulled a covered trailer with two motorcycles while getting 21 MPG. All aspects are great, with the exception of the current voice recognition/phone dialer. Sometimes it really wants to call someone other than the one asked to contact.
It is very quiet once underway with no diesel sound. The only way someone knows it is diesel is when it first starts out."
"I purchased this vehicle new 2 months ago. The revamped appearance is very appealing, making the vehicle "edgier" and more current than past models. The ML has a very soft and 'floaty' ride, similar to a Lexus. If you are looking for a more luxurious feel (vs. tighter drive) this is your car. For some reason I feel like I'm driving a sedan, and prefer a more powerful ride. Acceleration lags initially but catches up. I have had repeated difficulty with the Bluetooth technology, a lot of crackling, static and cutting out in the speakers...very annoying. Also, I am disappointed with the "fake" leather...a vehicle that touts luxury and a hefty price tag to boot should have this as a standard feature. The nav system is well done and user friendly...but there are many components that are also difficult to click through to find what you're looking for.
I am currently considering taking the loss and switching to the BMW X5. It comes down to this: if you are looking for a cushy softer feel, this will make you very happy. I feel, somehow, that it is an "older person's" car. If you want driving performance and not quite ready for the Buick ride...keep looking."