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2012 Mercedes-Benz M-Class

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Consumer Reviews & Ratings

Overall Rating
8.2
Out of 10

Based on 18 Ratings for the 2012 - 2014 models.

Review this car
more rating details
  • Value
    7.4/10
    Quality
    8.4/10
  • Reliability
    8.1/10
    Performance
    8.1/10
  • Comfort
    8.3/10
    Styling
    9.1/10
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Extremely quiet and luxurious. Plush interior.

By on Wednesday, May 09, 2012

I own this car - My approximate mileage is 2,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Quiet, luxurious, quality materials, good power"

Cons: "HID lights should be standard."

Likely to recommend this car? (1-10): 10

"I bought this car 2 months ago. I was thinking of buying the bluetec but not satisfied with the performance. there is a slight lag when accelerating. Gas engine seem to have better acceleration although MPG suffers compared to bluetec. Interior is extremely well done. Love the new look compared to previous models. Exterior is also more aggressive looking and appear more streamline. Love this car so far."

16 people out of 18 found this review helpful

Great SUV and redesign for the ML

By on Friday, April 13, 2012

I own this car - My approximate mileage is 1,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
10/10
Quality
10/10
Performance
9/10
Styling
10/10
Comfort
9/10

Pros: "Great handling, very quiet, solid as a rock."

Cons: "Leather seats optional. Everything is "optional"."

Likely to recommend this car? (1-10): 9

"I have driven them all, MDX, Lexus SUVs, Infiniti FX, and of all of them I like the Mercedes the best overall. The MDX is a close contender and really is more for the money when fully priced out, but with a new body redesign coming up shortly for the MDX, I had to pass it up. The Mercedes rides and handles extremely well and I really like the Nav system and since we already own another Mercedes it presented virtually no learning curve. The only thing I would ding it on is that leather seats are optional! Really, for $55K plus, leather should be standard!"

17 people out of 18 found this review helpful

It's been trouble

By on Friday, April 13, 2012

I own this car - My approximate mileage is 1,500

10 6.0
overall rating 6 of 10rating details

Reviewer Ratings

Overall Rating
6/10
Value
5/10
Reliability
2/10
Quality
1/10
Performance
8/10
Styling
9/10
Comfort
9/10

Cons: "Very poor quality control. 4 windshields replaced"

Likely to recommend this car? (1-10): 1

"Shortly after taking delivery of my 2012 ML 350, Mercedes I started having trouble. The windshield was so distorted at certain angles it looked like fun house mirror. Mercedes cheerfully replaced it, with another optically distorted one. I took it back again and the service manager said, "wow that is a distorted windshield". He then ordered another and after the vehicle was at the dealer for a few days he called; He said "you're not going to like this, but the fourth windshield is worse than the third". "I'm going to call our area rep for Mercedes to see if he can help you". So here is his help, I get the vehicle back with another windshield that is also optically distorted and they are going to look around to find one that is clear. I'm not asking for much, just a windshield I can look through without getting a headache. The vehicle has been at the dealers for 8 days. I contacted MB support and it is a joke, no response of any kind for 6 days then a low level clerk calls and says someone will look into it. If you're considering an ML350 be aware that you may have problems. I have some other issues with it as well. Unfortunately something has happened to MS service and quality control. I have been a long term Mercedes customer and presently own 3 different models. The recurring problems with this one is mirrored by the problems with the others. Michael"

45 people out of 51 found this review helpful

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