"Air conditioning system superb. Driving and riding comfort are excellent. Ergonomics are great. Only issue, light floor coering gets dirtier faster than a black carpet would have. 26,000 miles on my ML 500."
Pros: "Purchased at aggressive price, so cost ok."
Cons: "Seats get hard for boney people."
Likely to recommend this car? (1-10): 10
"The faster you drive it, the better it performs. At slow speeds, the over-sized 19" wheel/tire package is a little like fat skiis, you can feel them working, and steering is a bit light - good for parking lots. At very high speeds, the tires track like glued on rails and the steering feels grand prix. Worth the trade-off when driving faster than 55 mph and at 90 mph (say, emergency passing or blasting away from packs of morons hogging the left lane at 60 mph), you're driving the Starship Enterprise at warp speed, totally secure. This is an Authobahn SUV for sure."
"This has been the most dependable Mercedes, by far the best German branded auto I have ever owned including BMW. The all wheel drive is efficient and strong and has taken my family on ski trips through snow and ice. The maintenance has been a breeze! The reliability, refreshing!"
Pros: "Fast, incredibly quiet, high 20's mpg, roomy. Rear seats fold FLAT so a 5'10" guy can sleep"
Likely to recommend this car? (1-10): 10
"What can I say, I've owned this vehicle for almost 5 years and the only problems I've had is a cruise control radar unit (Distronic) that required replacement at 50K miles, and the front grill Mercedes tristar had some kind of premature metal wear, so it was replaced at 50K miles and also 80K miles. They got it right this time. All the above items were warranty - honored by my dealer even after warranty ran out.
I'm on the original brakes, not even a single light bulb has burned out. There was a 100,000 mile hesitation, turned out to be the fuel filter that was due for it's 100,000 mile change (also original) that the dealer had missed. The master computer in these vehicles is excellent. Heed the service warnings and you will be treated well in return.
The diesel fuel economy is incredible. I typically average 26mpg, you can be a leadfoot and get 25. I once got 801 miles out of a single tank. Yes, that's 30mpg. My vehicle also has air suspension, I always engage sport mode while on freeway ramps. It lowers the SUV an inch and stiffens up the ride. Comfort mode is as smooth as an S-Class. I'm going to sell this SUV to my sister in a few months. She deserves it. Built like a tank, fast, efficient. What's not to like?"
"Bought new and have really loved driving this car. It's our 4th Mercedes but first new one. Fantastic luxury features throughout and super safe (which is really number one in my book)! Great gas mileage for this diesel and love the fact I'm doing my part for driving a responsible vehicle. Can't say enough good things. As a Mom, I'm glad to have this option over a minivan!!!"
"This is my first Mercedes Benz and I will probably never own another make of car. I love the design of the ML350, it's comfort, the quietness going down the road and the quality of the car. The dealer stands behind what they sell too! Excellent service!"
"I purchased this SUV because of a friend who works for MB got me a smoking deal. I have been completely satisfied with the overall vehicle. I have owned nothing but SUV’s for the past 10 years and this is the finest riding SUV. Plenty of power from the six cylinder. Able to cruise at 80 plus with minimal wind noise and plenty of power to pass a semi etc. The AC is the best I have ever used (I live in Vegas). Within minutes the car is cool and the air is ice cold. My only complaint is that MB should have leather standard in this vehicle. For a 50K vehicle to not have leather standard is a cheap move. Even a Honda SUV has leather. Perhaps they will read this and make the move to leather. Great vehicle and will most likely get another when the lease is up in two more years."
"I get well over 26 mpg driving 70 mph.
This SUV turns on a dime, handles great.
I will never ever buy anything else than a MB
My wife loves this SUV so much she barely drives
her '03 50th edition Corvette anymore.
Also the wipers are the best I have ever had, over 1 year of driving and still no streak marks.
This SUV is worth ever penny I paid for it."
"Great ride new styling for 09' model. The diesel engine has massive power for towing up to 7200 pounds. It is a real gas sipper averaging around 26-28 on the hwy on long trips. Glad I didn't buy the 350 gas model instead! Hardley any engine noise and no smoke. Try it you'll love it. I will do the Brabus performance module next for a 50 hp increase in power with 2 mpg better fuel mileage."
"Traded in a cute C-Class wagon for more room and towing ability for the ML350 11 months ago. This is the 1st SUV we've had and we love it. My husband perfers driving the ML to his BMW 330ci. Great leg room in the back for the guests and plenty of room for 2 dogs in the "way back". Handles beautifully in all weather. We'll enjoy this vehicle for many many years. Only negative is the tricky nav system with the joy stick, what's that all about?"
"This is the second m-class I have purchased with in the last 5 years, I have owned BMW & Jags in the past, So impressed with the product I traded my mother's Cadillac ( her 5th one in a row) in on the c-class benz!"
"I have the '08 ML350. Previously owned a Lexus RX. It took a while to get used to the German way of doing things. I love the looks, power and nav system. I get approx. 19 mpg. I'm very happy with this car."
"I got the 10th addition, its so nice. And its special, only one per dealership. I love it, but I want MB to make more of the options standard like BMW does. I lived it so much I pushed my mom to get one. Its good to know she's safe and taken care of!"