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2011 Mercedes-Benz E-Class Consumer Reviews

MB quality is terrible, stay away

By on Wednesday, February 19, 2014

I own this car - My approximate mileage is 1,200

10 1.0
overall rating 1 of 10rating details

Reviewer Ratings

Overall Rating
1/10
Value
1/10
Reliability
1/10
Quality
1/10
Performance
1/10
Styling
9/10
Comfort
1/10

Pros: "Good looking, nice drive at high speeds 80mph+"

Cons: "clunky transmission shaky suspension uncomfortable"

Likely to recommend this car? (1-10): 1

"My "new" car has been in service 3 times and going in for a fourth. The transmission shifts abruptly, and there is an annoying shake. First time they changed rear tires and fixed loose parts on interior, second time they changed front tires and reprogrammed transmission, third time reprogrammed again and said no shake (even though it's still there). Dealer is terrible and dishonest, they are only interested in closing sales, that's it... MB Corporate says to keep bringing it in to Service "that's what the warranty is for". They refuse to take the car back because I have not had extensive warranty repairs. Paid extra for leather "premium" seats that are very uncomfortable, hard to believe a $60k car doesn't come standard with leather. The seat back pivots at a strange point, so the seat back digs into your back as you recline it; anything other than a 90 degree angle shoves the seat into your back. Very disappointing. The car looks good, but just terrible for what it should be. Reconsider your decision to avoid wasted time and aggravation."

6 people out of 6 found this review helpful

like car except front end problem

By on Wednesday, September 12, 2012

I own this car - My approximate mileage is 19,250

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
10/10
Quality
8/10
Performance
8/10
Styling
10/10
Comfort
10/10

Pros: "Looks, comfort, engine performance"

Cons: "Front end problem"

Likely to recommend this car? (1-10): 9

"In general like my E550 except for chronic issue with vibration on front end when braking with light to moderate pressure. Rotors replaced at 10,000 miles which fixed problem initially, but now doing it again so dealer is replacing front end bearings this time. I guess can just keep replacing stuff until warranty out, then I will trade it off. I would never want to own MB that is not in warranty at the price of the repairs. I like everything else about the car and did look at other manufacturers in class and felt this was best in its class."

5 people out of 5 found this review helpful

Solid and Reliable

By on Saturday, February 11, 2012

I own this car - My approximate mileage is 18,500

10 8.0
overall rating 8 of 10rating details

Reviewer Ratings

Overall Rating
8/10
Value
8/10
Reliability
9/10
Quality
9/10
Performance
8/10
Styling
9/10
Comfort
9/10

Pros: "Quality, quiet, refined, stylish, handling."

Cons: "Premium fuel, zenons not standard"

Likely to recommend this car? (1-10): 10

"Came out of two prior BMWs (both with issues) into the Mercedes. Extremely well engineered, solid, reliable, quality throughout. Silky smooth engine, great driving dynamics, quietest car on the market, beautiful styling, surprisingly good on gas too. Great for long distance cruising... absolutely fantastic on the highway; very stable at speed, handing top notch. Oozes quality in every respect, inside and out. A real head turner. Seems like it will last forever. Only negatives... requires premium fuel, halogen headlamps are VERY weak (zenons not standard on a 55K car? - come on MB!), not the best car for squirting around town because it's a little on the larger size. Advice... get one if your budget allows because it's a terrific car, but do spring for the zenons, and negotiate hard. MB has lots of "trunk money" and the dealers have leeway in dropping the price, even below invoice. If you can get a good deal, this is the best luxury value on the road. Well engineered and should provide few issues."

4 people out of 4 found this review helpful

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