"This is, by far, my wife's favorite vehicle. We have owned 4 of them now and can't imagine getting anything else. I have driven the Acura MDX and BMW X5 - Still prefer the lexus. All the bells and whistles you would expect from a luxury automobile and cheaper too! Acura has too much plastic and fake wood - BMW drives like a sports car w/ stiff steering etc. Buy the Lexus...you won't regret it."
"This is my 3rd Lexus SUV and it is the best! I love Lexus quality and service in general. This vehicle is amazingly comfortable and quiet. I spend a lot of time each day (1.5-3 hours) just driving around children and their backpacks and sporting equipment--doing it in such a comfortable and "quiet" environment makes the hours in the car palatable. The only thing I am not pleased with is the navigation system. It is absolutely NOT worth the money! The system it is using for mapping is antiquated. I live in a development over 10 years old and it cannot efficiently navigate me through my own neighborhood. And I have had several bad experiences letting it take me to a destination I was unfamiliar with. I have friends who own this car and say the same thing about the navigation system. It is a joke. I complain about it every time I go to the dealer and their response is "Yeah, everybody says that." Why don't they do something about it? So, in the end, the car is phenomenal and worth every penny, but the navigation system should either be free or they should pay the buyer to take it because of all the frustration the buyer will need to endure if they use it."
"I'm on my second RX and about to get the third. this car got me thru the mountains of PA in white out conditions twice. The true mettle of a car is how does it perform when you aren't able to. There were hours on end with 18 wheelers blowing sand and salt in our faces, but this car never flinched.
While the ride may not seem floaty, on long trios I can get out and walk and not be doubled over. Road feel is just about perfect giving just enough information to the driver, but not enough to be uncomfortable. Road feel will vary depending on conditions. Haven't figured out how they do that, but they do.
Definitely on my way to my third. As for responsive service depts, one can't get better. I actually like going in for check ups."
"Great vehicle! Gas mileage just keeps getting better; engine is so quiet you may think it is not running. The vehicle is very easy to enter and egress which would be advantageous for someone with pain in the neck or back. Every occupant has a very comfortable space, plenty of charger outlets, cup holders and storage pockets. The price is a little steep but definitely worth splurging if it fits your budget. I have never been able to ride in the back seat of a vehicle without becoming carsick. However, I rode for 7 hours in the back and never once felt queasy. Sliding console works great for women; my purse fits easily into the space in front of the console. The only drawback is the navigation system does not come with updates. In order to update you must pay about $400 and in a few months you may need another update. Oil changes are recommended at unusual mileage points and allowing dealership to change the oil continues to increase in cost as the maintenance/checkpoints are reached. Last oil change was almost $300 and I did not feel anything special about the customer service or quality of service/parts. I may not continue with the dealership maintenance schedule since the places I use for my other vehicles is about 80% less expensive. Also found unusual that another vehicle I purchased for a work vehicle had free XM Radio trial with purchase (for 6 months). I paid almost 3 times the amount and I have to subscribe and pay the monthly fee. Overall, very satisfied and will hold on to for a while."