"It's good car but not for me. Seat is not comfortable at all (6ft tall) too small seat and gave me backpain even had lumber support. Useless armrest. Not good air filter for cabin.
Dealership experience was super.
I would only recomend this car for the driver who would enjoy smoth driving, superior customer service, clean dealership and smaller height person."
"This is, by far, my wife's favorite vehicle. We have owned 4 of them now and can't imagine getting anything else. I have driven the Acura MDX and BMW X5 - Still prefer the lexus. All the bells and whistles you would expect from a luxury automobile and cheaper too! Acura has too much plastic and fake wood - BMW drives like a sports car w/ stiff steering etc. Buy the Lexus...you won't regret it."
"This is my 3rd Lexus SUV and it is the best! I love Lexus quality and service in general. This vehicle is amazingly comfortable and quiet. I spend a lot of time each day (1.5-3 hours) just driving around children and their backpacks and sporting equipment--doing it in such a comfortable and "quiet" environment makes the hours in the car palatable. The only thing I am not pleased with is the navigation system. It is absolutely NOT worth the money! The system it is using for mapping is antiquated. I live in a development over 10 years old and it cannot efficiently navigate me through my own neighborhood. And I have had several bad experiences letting it take me to a destination I was unfamiliar with. I have friends who own this car and say the same thing about the navigation system. It is a joke. I complain about it every time I go to the dealer and their response is "Yeah, everybody says that." Why don't they do something about it? So, in the end, the car is phenomenal and worth every penny, but the navigation system should either be free or they should pay the buyer to take it because of all the frustration the buyer will need to endure if they use it."
Cons: "The steering racks all RX's seals go easy."
Likely to recommend this car? (1-10): 7
"I recommend this car to any one specially families up to 3 kids it is comfortable nice ride I drive it to florida, Boston , Philadelphia , New Jersey, up state New York , Atlanta etc. no problems still looks new rides like new . I have it since new so it's well kept . The only problem that upset me is that lexus knows that all this steering racks are poor in quality and they haven't done anything about this we the owners have to suffer with this $1400.00 expense. Other than that great cars."
"I'm on my second RX and about to get the third. this car got me thru the mountains of PA in white out conditions twice. The true mettle of a car is how does it perform when you aren't able to. There were hours on end with 18 wheelers blowing sand and salt in our faces, but this car never flinched.
While the ride may not seem floaty, on long trios I can get out and walk and not be doubled over. Road feel is just about perfect giving just enough information to the driver, but not enough to be uncomfortable. Road feel will vary depending on conditions. Haven't figured out how they do that, but they do.
Definitely on my way to my third. As for responsive service depts, one can't get better. I actually like going in for check ups."
"This car is the best car I've ever had and I've had quite a few. It is superior in comfort, reliability and longevity and every other way. Can be serviced at your local Toyota dealership if you find the Lexus dealership too much. It's true that maintenance is more costly than other cars, but the ride and safety in snow and ice make it worth every cent. However, with a good record, insurance is very low cost."
"Great vehicle! Gas mileage just keeps getting better; engine is so quiet you may think it is not running. The vehicle is very easy to enter and egress which would be advantageous for someone with pain in the neck or back. Every occupant has a very comfortable space, plenty of charger outlets, cup holders and storage pockets. The price is a little steep but definitely worth splurging if it fits your budget. I have never been able to ride in the back seat of a vehicle without becoming carsick. However, I rode for 7 hours in the back and never once felt queasy. Sliding console works great for women; my purse fits easily into the space in front of the console. The only drawback is the navigation system does not come with updates. In order to update you must pay about $400 and in a few months you may need another update. Oil changes are recommended at unusual mileage points and allowing dealership to change the oil continues to increase in cost as the maintenance/checkpoints are reached. Last oil change was almost $300 and I did not feel anything special about the customer service or quality of service/parts. I may not continue with the dealership maintenance schedule since the places I use for my other vehicles is about 80% less expensive. Also found unusual that another vehicle I purchased for a work vehicle had free XM Radio trial with purchase (for 6 months). I paid almost 3 times the amount and I have to subscribe and pay the monthly fee. Overall, very satisfied and will hold on to for a while."
"This is my second Lexus. I traded my 2004 RX330 for the 2007 400h.
The interior is well finished with all of the materials fitting perfectly, very quiet, comfortable and a joy to drive.
The engine and CVT perform flawlessly and seamless. You hardly notice the shift from gas to the electric motor.
The price difference which really is not that much for a hybrid is worth it no matter what any consumer magazines tell you.
Although most of my driving is on the highway, I am still getting 27.5 MPG overall.
I am a Lexus owner for life."