"This is my 3rd Lexus SUV and it is the best! I love Lexus quality and service in general. This vehicle is amazingly comfortable and quiet. I spend a lot of time each day (1.5-3 hours) just driving around children and their backpacks and sporting equipment--doing it in such a comfortable and "quiet" environment makes the hours in the car palatable. The only thing I am not pleased with is the navigation system. It is absolutely NOT worth the money! The system it is using for mapping is antiquated. I live in a development over 10 years old and it cannot efficiently navigate me through my own neighborhood. And I have had several bad experiences letting it take me to a destination I was unfamiliar with. I have friends who own this car and say the same thing about the navigation system. It is a joke. I complain about it every time I go to the dealer and their response is "Yeah, everybody says that." Why don't they do something about it? So, in the end, the car is phenomenal and worth every penny, but the navigation system should either be free or they should pay the buyer to take it because of all the frustration the buyer will need to endure if they use it."
"I'm on my second RX and about to get the third. this car got me thru the mountains of PA in white out conditions twice. The true mettle of a car is how does it perform when you aren't able to. There were hours on end with 18 wheelers blowing sand and salt in our faces, but this car never flinched.
While the ride may not seem floaty, on long trios I can get out and walk and not be doubled over. Road feel is just about perfect giving just enough information to the driver, but not enough to be uncomfortable. Road feel will vary depending on conditions. Haven't figured out how they do that, but they do.
Definitely on my way to my third. As for responsive service depts, one can't get better. I actually like going in for check ups."
Cons: "All 4 doors don't unlock when you turn car off"
Likely to recommend this car? (1-10): 10
"I bought my rx400 in August of 09 with 30,000 miles on it. I currently has 88,000 on it now so this car gets plenty of time on the road. My favorite feature is how quite the ride is and comfortable the seats are. In my 2 plus years with this SUV I have averaged 26-27 MPG which is excellent for a mid size SUV. With back seats folded down the rx holds a lot of stuff. I use mine for work and it amazes me how much stuff I can fit back there. I've only had one major problem and that was with the hybrid system converting back to the gas system. It took Lexus a week to fix and it would have cost me $8500 if it wasn't covered under warranty. Glad it was. Other than normal maintaince this SUV has been easy to service and not to expensive. I am overall very happy with my rx400."
"This is my second Lexus. I traded my 2004 RX330 for the 2007 400h.
The interior is well finished with all of the materials fitting perfectly, very quiet, comfortable and a joy to drive.
The engine and CVT perform flawlessly and seamless. You hardly notice the shift from gas to the electric motor.
The price difference which really is not that much for a hybrid is worth it no matter what any consumer magazines tell you.
Although most of my driving is on the highway, I am still getting 27.5 MPG overall.
I am a Lexus owner for life."
"My wife and I was searching for a new SUV, we looked at the 2009 Murano, Tribeca and Acura RDX - all with the luxuary packages. The average cost of each new was over $33,000 dollars. The RDX was too small, the Murano SL has visibility issues, not a true push button start and no ipod adapter. The Tribeca was a little noisy, but adequate with average looks at best. After all the frustration, we saw a used 2006 Lexus 330. After the test drive, it was love at first site. All the luxury features and size at $28K cost with only 29k miles. This SUV was superior to the brand new vehicles we looked at and you get the quality of a Lexus product and warranty - couldn't beat the deal. No ipod adapter, but we use the cassette adapter for idop and it works great.
Go quality used, new SUV prices in this catagory are too high and the Lexus has features neither of the new SUVs we tested have: Adaptive head lights and knee airbag for the driver."