2013 Jeep Grand Cherokee

Not a happy customer

By New2Jeep (TN) on Wednesday, May 22, 2013

I own this car - My approximate mileage is 500

Pros: "Stylish look interior and exterior"

Cons: "Not reliable, broken down, parts not on hand"

Likely to recommend this car? (1-10): 1

"Purchased a 2014 Jeep Overland end of April and didn't have it a full 30 days before it was in the shop. I loved the looks and the way the SUV drove when originally purchased. However the UConnect screen has locked up, blacked out and froze. One time it froze and wouldn't let me change the volume of the stereo even w/ the knob below screen. These glitches came and went but now Jeep is in the shop bc the whole panel touch screen as well as dash screen flashed errors. It also appears that the parts are not in stock and will take weeks to repair. I'm hoping their resolution will be a final fix but it doesn't sound like it will. All in all I'm not happy with my purchase. This is not reliable and with any new car you expect reliability. I think they rolled out the 2014's before they should have."

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Could be best vehicle ever

By New GC Jeep (AL) on Tuesday, May 14, 2013

I own this car - My approximate mileage is 575

Pros: "Loved the way the car drove"

Cons: "Can't drive it if it's broke. Too dangerous."

Likely to recommend this car? (1-10): 1

"After owning five Fords, decided to try a 2014 Jeep Overland. Bought on Friday and took it back on Monday. Got it back a week later and took it back a week later and haven't seen it again. Issues: GPS screen goes blank, GPS screen gets distorted, GPS nav doesn't talk, side car alarm sounds and won't shut off, radio won't turn down or up just stays at the same volume....and the list goes on. Now, if I pull over, cut car off and re-crank, it will sometimes reset everything and work sometimes. Jeep dealer did a USB software glitch update first time I brought it in. Second time they said they were going to have to replace entire system. They've had it this time almost two weeks. Told us today there isn't one sitting on a shelf that they can get and they can't tell us when it will ever be fixed. So it has sat in their garage more than mine. They say the 2013 models don't have this issue. It's only the 2014 models. What I don't understand is why they are still advertising and selling them I'f they know there is a computer glitch."

5 people out of 5 found this review helpful

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Could be best vehicle ever

By New GC Jeep (AL) on Tuesday, May 14, 2013

I own this car - My approximate mileage is 575

Pros: "Loved the way the car drove"

Cons: "Can't drive it if it's broke. Too dangerous."

Likely to recommend this car? (1-10): 1

"After owning five Fords, decided to try a 2014 Jeep Overland. Bought on Friday and took it back on Monday. Got it back a week later and took it back a week later and haven't seen it again. Issues: GPS screen goes blank, GPS screen gets distorted, GPS nav doesn't talk, side car alarm sounds and won't shut off, radio won't turn down or up just stays at the same volume....and the list goes on. Now, if I pull over, cut car off and re-crank, it will sometimes reset everything and work sometimes. Jeep dealer did a USB software glitch update first time I brought it in. Second time they said they were going to have to replace entire system. They've had it this time almost two weeks. Told us today there isn't one sitting on a shelf that they can get and they can't tell us when it will ever be fixed. So it has sat in their garage more than mine. They say the 2013 models don't have this issue. It's only the 2014 models. What I don't understand is why they are still advertising and selling them I'f they know there is a computer glitch."

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Awesome vehicle until mechanical issues

By MIke (CT) on Monday, May 13, 2013

I own this car - My approximate mileage is 700

Likely to recommend this car? (1-10): 1

"I was so excited to get my 2014 Grand Cherokee limited. When I picked it up, it was great. It drove very well - I stayed with the V6 rather than upgrading. It was comfortable, and just all around everything I hoped. The Tech features are very cool, they take a little time to become familiar with all of the options though. After a few days of driving it, I was on the highway when it had an issue. First the instrument cluster stopped working, then it would not accelerate. The engine whined pretty loudly, then the whole car shut down, and I coasted for a few second. It came back on, and accelerated quickly. Luckily, there was nobody right in front of me. As of today, the Grand Cherokee is in the shop for the third time, all similar issues. The dealer has tried replacing the catalytic converter and the oxygen sensors... I'll see what they come up with this time. Chrysler's customer service so far has not been much help at all."

9 people out of 12 found this review helpful

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Not golfer friendly

By Die heart golfer (WI) on Monday, May 13, 2013

I want this car

Pros: "Comfi"

Cons: "Not golfer friendly"

Likely to recommend this car? (1-10): 9

"Golf clubs and golf bag are not flexible. We were able to lay the clubs sideway in ur older model.now,why don't u keep the trunk wide enough for golf clubs sideway? Glad it has only two rows of chairs. Not many drives need to haul more than foursome at a time."

6 people out of 8 found this review helpful

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