"Worst quality car ever. 8000 miles and so far we had to deal with:
Random error messages on the screen
Nav that thinks it is 100 yards from the current location most of the time
Flickering backup camera
Doors that the don't close unless the last one is slammed shut or a window is down
Cruise control that turns off by itself
Voice control that cannot recognize anything"
"I have owned this vehicle for just less than a year. In that time it has had a new rear differential installed, had to have brake work done, most recent was a new oil pressure sending unit and now a safety recall on the brakes. It drives great and is comfortable but the trips to the shop are getting annoying."
"I have owned nothing but Jeep Grand Cherokees for the past 20 years, having had at least 5 in that time. The new transmission and gear shifter, introduced for the 2014 model is just awful. Transmission is sluggish and slow to respond. Feels sometimes like when you are driving with someone in a manual transmission car and they dont know how to shift. The new gear shifter is complicated, and its hard to know what gear you are in, or get the car into the gear you want. I have thought I was in park and actually was in reverse. I cant bee live they ruined this car. The transmission was awesome, the gear shifter was fine, and they just ruined them. I will be selling my new 2014 with 3500 miles on it as soon as I can. I have noted many used 2014's available on dealer websites, so obviously I am not alone. This vehicle is a dud."