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2011 Jeep Grand Cherokee

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Consumer Reviews & Ratings

Overall Rating
8.4
Out of 10

Based on 321 Ratings for the 2011 - 2015 models.

Review this car
more rating details
  • Value
    8.4/10
    Quality
    8.4/10
  • Reliability
    8.4/10
    Performance
    8.6/10
  • Comfort
    8.9/10
    Styling
    9.1/10
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Horrible quality

By on Saturday, March 22, 2014

I own this car - My approximate mileage is 8,000

10 1.0
overall rating 1 of 10rating details

Reviewer Ratings

Overall Rating
1/10
Value
1/10
Reliability
1/10
Quality
1/10
Performance
10/10
Styling
10/10
Comfort
10/10

Likely to recommend this car? (1-10): 1

"Worst quality car ever. 8000 miles and so far we had to deal with: Random error messages on the screen Nav that thinks it is 100 yards from the current location most of the time Flickering backup camera Doors that the don't close unless the last one is slammed shut or a window is down Cruise control that turns off by itself Sticking buttons Voice control that cannot recognize anything"

20 people out of 34 found this review helpful

My video 

Cruise control failure

New transmission is awful

By on Tuesday, September 23, 2014

I own this car - My approximate mileage is 3,500

10 4.0
overall rating 4 of 10rating details

Reviewer Ratings

Overall Rating
4/10
Value
6/10
Reliability
7/10
Quality
6/10
Performance
1/10
Styling
8/10
Comfort
7/10

Pros: "Nice styling"

Cons: "Lousy new transmission an gear shifter."

Likely to recommend this car? (1-10): 1

"I have owned nothing but Jeep Grand Cherokees for the past 20 years, having had at least 5 in that time. The new transmission and gear shifter, introduced for the 2014 model is just awful. Transmission is sluggish and slow to respond. Feels sometimes like when you are driving with someone in a manual transmission car and they dont know how to shift. The new gear shifter is complicated, and its hard to know what gear you are in, or get the car into the gear you want. I have thought I was in park and actually was in reverse. I cant bee live they ruined this car. The transmission was awesome, the gear shifter was fine, and they just ruined them. I will be selling my new 2014 with 3500 miles on it as soon as I can. I have noted many used 2014's available on dealer websites, so obviously I am not alone. This vehicle is a dud."

19 people out of 32 found this review helpful

AWESOME

By on Wednesday, February 18, 2015

I own this car - My approximate mileage is 5,320

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
9/10
Quality
9/10
Performance
9/10
Styling
10/10
Comfort
9/10

Likely to recommend this car? (1-10): 9

"LOVE IT"

10 people out of 17 found this review helpful

Love the Ride but it loves the shop

By on Monday, June 02, 2014

I own this car - My approximate mileage is 16,000

10 4.0
overall rating 4 of 10rating details

Reviewer Ratings

Overall Rating
4/10
Value
8/10
Reliability
5/10
Quality
4/10
Performance
8/10
Styling
8/10
Comfort
8/10

Pros: "Comfort"

Cons: "Loves the service bays"

Likely to recommend this car? (1-10): 2

"I have owned this vehicle for just less than a year. In that time it has had a new rear differential installed, had to have brake work done, most recent was a new oil pressure sending unit and now a safety recall on the brakes. It drives great and is comfortable but the trips to the shop are getting annoying."

10 people out of 17 found this review helpful

great driving suv, quiet well thought out interior

By on Thursday, June 25, 2015

I own this car - My approximate mileage is 20,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
10/10
Quality
10/10
Performance
9/10
Styling
9/10
Comfort
10/10

Likely to recommend this car? (1-10): 10

"best car ever, no issues,"

15 people out of 26 found this review helpful

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