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2004 Jeep Grand Cherokee

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Consumer Reviews & Ratings

Overall Rating
7.9
Out of 10

Based on 1586 Ratings for the 1999 - 2004 models.

Review this car
more rating details
  • Value
    8.1/10
    Quality
    8.1/10
  • Reliability
    8.3/10
    Performance
    8.4/10
  • Comfort
    8.7/10
    Styling
    8.7/10
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One reliable beast

By on Wednesday, October 08, 2008

10 5.0
overall rating 5 of 10rating details

Reviewer Ratings

Overall Rating
5/10
Value
6/10
Reliability
6/10
Quality
7/10
Performance
6/10
Styling
8/10
Comfort
7/10

"I've had 2 Grand Cherokees before this 1999 model and this one seems to have more problems than the others. Fluids leak from everywhere, brakes have issues, driveline whines. Been reliable but it always needs work."

Tried and True

By on Tuesday, October 07, 2008

10 7.0
overall rating 7 of 10rating details

Reviewer Ratings

Overall Rating
7/10
Value
8/10
Reliability
8/10
Quality
8/10
Performance
8/10
Styling
8/10
Comfort
8/10

"This has been a very dependable SUV. Great styling, and moderate comfort.it tows well, and does great in the snow. Folding rear seats make it a great hauler also.The only problem has been the front brake rotors, which I knew were a problem going in. My dealer fixed the brakes 2 times on their nickel, and after that I fixed that issue with aftermarket components."

3 people out of 3 found this review helpful

By on Saturday, October 04, 2008

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
10/10
Quality
9/10
Performance
10/10
Styling
10/10
Comfort
10/10

This customer did not provide a text review.

Best Vehicle Ever

By on Friday, October 03, 2008

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
6/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

"I have owned this Jeep for about three years now and I love it. I don't think that I would ever part with it. Isn't as good on gas a the smaller cars these days; but still would not change it for the world. Would buy again in a heartbeat."

2 people out of 2 found this review helpful

Could Have Been So Much More

By on Wednesday, October 01, 2008

10 5.0
overall rating 5 of 10rating details

Reviewer Ratings

Overall Rating
5/10
Value
6/10
Reliability
5/10
Quality
3/10
Performance
7/10
Styling
8/10
Comfort
7/10

"I was very proud to purchase this vehicle. Plenty of comfort, power, styling, and great sound system. There is nothing better than riding down the highway with the windows down and sunroof open, enjoying incredibly comfortable seats and powerful ride. Unforturately, it has a long list of problems: Bad brakes, worped rotors, power steering fluid cable leaked and damaged the pump, spark plugs are incredibly difficult to get to, it eats batteries for breakfast (needs at least one new battery per year), one power window motor breaks every year--leaving the glass with no support so that it falls into the door (I look real hip with a bag duct-taped over my window in my $38,000 "luxury SUV"), starter died, seat warmers shorted out, A/C blower and recirc door motor broke, lost the heater on passenger side, key could not be removed from the ignition, alarm switch in door broke, and now it will not even take a jump-start (with known good starter). All these problems, and more, were confirmed by the dealer and repaired (few under service contract). I am shocked that such a poor quality product can be manufactured, and I feel betrayed that Jeep believed this was a vehicle that I could depend on."

9 people out of 10 found this review helpful

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