Pros: "Handles well, great gas mileage, looks great"
Cons: "The windshield and the wipers freezing up"
Likely to recommend this car? (1-10): 10
"I love how my Jeep handles and I love the gas mileage. I opted to go with FWD instead of 4WD even though I live in Wisconsin. There have been 3 recalls to date, which is kind of a pain as my dealer is probably 35 miles from home and taking it in is difficult because of when I get off work and getting it to the dealership without having to take time off work to do it.
My main complaints about this Cherokee is the windshield/wipers. There is a large part of the passenger side that the wipers never touch. For some reason, the wiper blades get slushed up and frozen up. I have had to pull off the road to clean them off more than once. Not sure how you would fix that problem, but it is my pet peeve about this Jeep. I went from a mini-van that I loved to this, so it does feel small to me, but plenty of room for what we need to do. I haven't had problems with it handling in the snow or rain. I drive probably 200 miles a week because I live 20 miles from my job. It it comfortable, handles well, and looks great."
"I purchased a new 2014 Jeep Cherokee Latitude mid-December 2013. Approximately two weeks later, I noticed that significant amounts of water had collected on the inside of both headlights. I returned the car to the Jeep dealership where they replaced both headlights citing a Service Bulletin which acknowledged the potential for condensation in the lights. A week later, on a 5 degree night , I found frost built-up on the inside of one of the new headlights; I brought the car back to Jeep. This time, however, the service department used the Service Bulletin (SB 08-086-13) to justify not replacing the lights. The Bulletin maintains that the condition is acceptable in that it "will usually clear as atmospheric conditions change (I kid you not) to allow the condensation to change back into a vapor. Turning the lights on will usually accelerate the process." In other words, the deficiencies in the headlights design, manufacturing process, and/ or installation are to be addressed by the actions of the customer (or apparently Mother Nature), not Jeep. In the numerous discussions with sales, service and corporate customer service, representatives agreed the Bulletin does not address the issue (from a customer standpoint) but insisted that there was nothing they could do. My corporate Case Manager has closed my file all while noting he had received multiple complaints related to the dullness of the lights .
In addition to the headlight issue, the transmission tends to "stick" or "hang-up" during transitions between gears, especially at speeds under 25 mph. This condition is intermittent and varies in degree of severity but tends to be more pronounced when descending in speed. In the more extreme cases a "clunking" noise/vibration was felt which emanated from the bottom of the car. Jeep updated the transmission software program but this resulted in no noticeable improvement. Note - With Active Drive I, there is no mechanism to manually engage full-time 4 wheel drive. The Selec- Terrain dial which puts the car into Snow, Mud, etc. mode does not put the car into 4-wheel drive - it adjusts other systems. With Active Drive II there is a Rear Axle Lock which is available (i.e., the car is simply an AWD without it). I only mention this because the sales department was apparently trained otherwise; I needed to go to Jeep corporate to get clarification.
One final thought - the customer will do most of the "homework" in trying to resolve these issues. Sales sent me to service, service commented that maybe corporate had a new light design in the works (i.e., the customer should call corporate), corporate asked me if I would ask the service department if they had a different light that could be installed, etc. All good questions that should have been tracked down and answered by someone who took ownership of the issue - FROM JEEP! Meanwhile I have a car the family is hesitant to drive because of headlights that could become significantly impaired and the transmission."
Pros: "Quite interior confortable seating great handleing"
Cons: "small back"
Likely to recommend this car? (1-10): 10
"First get the V6. The Cherokee is a heavy vehicle it needs the bigger engine. You will sacrifice a couple MPG's but it is worth it. The interior is well appointed and quite. Great handling on the road and with the 9 speed highway driving is a breeze and off road well it's jeep. If you really go off roading then go with active drive 2 otherwise active drive 1 will do the trick for snow or driving on the beach. The only real competitors I found were thousands of dollars more. This a really value play in my opinion for what you get. For around additional $2000 you can a lifetime warranty which I recommend because the Cherokee is computer on wheels"
"I've had my vehicle for 8 months. Seems to be well made with a lot of extras for the money. I have the 3.2Lt V-6, excellent acceleration, and I still get 28 mpg highway and never worse than 21 mpg in city traffic! My only issues are sometimes the 9 speed transmission is a little slow to down shift and if you immediately start to reaccelerate you will feel a noticeable jerk! Sometimes the large touchscreen does not want to connect to your cell phone (I do know how to pair wireless devices) or even respond to any touches. This has always corrected itself the next time I started the vehicle. I hope these technology issues don't become a problem as my mileage increases! I did get an extended warranty mainly because of all the technology in the newer vehicles!"
"We have owned this car for about 1 month with 1400 miles on it. The new Cherokee is a great car at an extremely reasonable price. We were looking for a car for about 2 years, wanting to replace our 2005 Volvo XC70. We test drove almost everything including RAV4, MB GLK, MB ML 350, Volvo XC60 and XC70, BMWs, Honda CRVs, Kias, Audis…you name it, we drove it. Once the Cherokee was announced we decided to wait for it, since we had finally narrowed the search to the XC60, the Grand Cherokee or the Cherokee. Once we finally drove the Cherokee it was love at first site and drive. We purchased a Limited 4X4 with the Pentastar V6 completely loaded – the car is a bargain. It handles really well, the interior is every bit as nice as any of the cars we drove (nicer than most), the engine is smooth and efficient-we got 27.5 mpg on our first road trip, with about 21 mpg in mixed driving. We love the size of the vehicle - not too big, not too small. The technology package is very nice with blind spot detection, lane change alert and auto high beams. If you are even thinking about this car…go drive it!!"