"Don't get me wrong. I love my van and it is a pleasure to drive, but i would now call it a lemon.
Honda replaced the first transmission after 40k miles free of charge. Since we are a Honda family and always have been happy with the brand + their excellent reputation, I assumed this problem was fixed and was looking forward to drive this van for the legendary 200k + miles Hondas are famous for.
Now, at 101k miles, the check engine & TCS lights came on. Had hubby take van in; dealer ran diagnostics for $90 and says: need new transmission for $3,300. Hubby said: "no thanks" and drove it home.
I called my regular service adviser at the dealership and she was astonished to hear that no offer of "free replacement" was made. I brought my van in the next day. Now it was more like "I'm sure we can do something for you". They would have to talk to American Honda (AH).
2 days later they reported that AH was offering to pay 50% on a rebuilt transmission. Anyway, somehow the price was set at $1300. I said: "NO, we shouldn't be having this problem in the first place". They went back to AH and now we are at $1024 for the tranny with a 3yr/36k warranty. I am willing to pay $500 and just consider it very expensive transmission maintenance / or insurance, since given the Honda track record on this, it won't be the last tranny I'm putting into this van.
I finished my negotiations with Honda yesterday... ended up calling American Honda because the dealership service wouldn't go any lower. End result: I'm paying 25% of the bill which is $630.
At this point the car has been at dealer service for nearly 2 weeks and I need it back! Otherwise, I would not have taken the offer.
I am the original owner, have never abused the car, and have had all my service done at the dealership.
This has left a very bad taste in my mouth, and has ended my 20-year love affair with Honda.
I have 3 young adult children that have watched this from the sidelines. They would have been lifetime Honda buyers, but are surely looking at other brands now. I wonder if Honda thinks $630 are worth that."
"I bought and have recommended Honda to many many others based on the assumption that they have a good reputation for building a quality product. The bottom line is that there is a known issue with the transmission on this vehicle and they aren't standing behind it. I paid a premium for this vehicle with the assumption that I would not have major issues for an extended period of time and I was wrong. I know that all cars will have issues, but if there is a known defect, stand behind your workmanship, fix it and customers will remember that when they go to buy a new vehicle. All I remember now is that they hung me out to dry with a $3000 transmission bill and the nagging thought that the new one may not last very long either. Besides the lack of Honda to stand behind their defective transmission, I enjoyed driving the Odyssey and it had no other major issues. It is very roomy, fun to drive and had no other major quirks. I would have continued to buy and recommend Honda's, but I can't.
Sorry...You lost a good long term customer."
"After 200,000 miles I can say that this is one of the most dependable vehicles I have ever owned with one exception. The transmission was replaced just before 100,000 miles under warranty. Honda has a bit of history with transmission troubles in this era. Having said that, almost every other major system is still original. The A/C lasted to 195,000. Other vans I have owned cost far more in repairs than even the cost of a transmission so this is still a winner in my book."
"We purchased our Odyssey in '02, knowing the Honda reputation and planning on driving the van for 10 years. At 6 years and 139000 miles, we have replaced the transmission (AH gave us a "deal" with a cost of $2500) and had water pump, heat, and electrical problems with our van. At this point, I am ready to replace rather than repair it again- it hesitates when shifting. All maintainence was done with Honda dealership- expensive! I don't feel we got our $$ worth with this van."
Pros: "Reliability, roomy, quality human engineering"
Cons: "Locks, door and ignition wore out"
Likely to recommend this car? (1-10): 10
"Owned this car for nearly ten years. It was not coddled. It has performed superbly this whole time. I did treat it to synthetic motor oil but other than that it has been driven hard. NO major problems. Even the battery went seven years without problems"