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2014 GMC Sierra 3500 HD Crew Cab Review

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2014 GMC Sierra 3500 HD Crew Cab Expert Review

By

KBB Expert Rating: 7.3

When the job at hand requires more grunt than a standard 1500 pickup truck can manage, those in the know call on the big guns from GMC, namely the 2014 GMC Sierra HD. Available in both 3/4- and 1-ton configurations, the Sierra HD has the muscle and frame strength to tow, haul and push objects that would leave lesser trucks burning up transmissions and dropping driveshafts. Beyond its numerous cab and axle configurations the Sierra HD also includes the Denali trim that brings a touch of sophistication to this working-class pack mule. Similar trucks from Ram and Ford offer roughly the same features and abilities, as well as resale, leaving the choice of getting a GMC purely up to buyer perception and preference.

You'll Like This Car If...

If you need to haul big payloads exceeding 10,000 pounds or conventionally tow up to 18,000 pounds, the 2014 GMC Sierra HD has you covered. The Denali trim should hold special appeal for those who use their work truck as a daily driver.

You May Not Like This Car If...

While the Sierra HD is powerful, it's not the king of the hill. The Ram 3500's 30,000-pound max towing capacity is off the charts, and its styling both inside and out is more modern than the Sierra HD.

KBB Expert Ratings

  • 7.3
  • 6.8
  • 6.8
  • 7.0
  • 7.8
  • 7.7
How It Ranks

#39

out of 52

Horsepower

#30

out of 42

Consumer Ratings
View all rankings

Consumer Rating

8.3 out of 10
View all
consumer ratings
2014 GMC Sierra 3500 HD Crew Cab Low/wide front photo What's New for 2014

For 2014, the gasoline-powered GMC Sierra gets a new standard 4.10 rear axle. The previous 3.73 axle remains optional. Also new are an available spray-in bedliner and the expansion of the bi-fuel gas/CNG 6.0-liter V8 to the 2500 model line.

Driving the Sierra 3500 HD Crew Cab
2014 GMC Sierra 3500 HD Crew Cab Front angle view photo

Driving Impressions With its powerful 6.6-liter Duramax turbodiesel V8 hard at work under the massive hood, we discovered our 2014 GMC Sierra 2500 HD had no trouble at all towing a 10,000-pound...

... trailer. A viable option to the gas V8, the turbodiesel churns out a healthy 397 horsepower and an even more astonishing 765 lb-ft of torque. For those taking notes, that's more horsepower but less torque than the Ram HD and less horsepower but more torque than Ford's Powerstroke diesel. As the towing and payload wars heat up, Ford's F-450 and Ram's 3500 currently take top marks for max towing, yet the Sierra beats the Ram in the area of conventional towing and payload. In our extensive testing of the complete Sierra lineup in rear-wheel drive and 4-wheel drive iterations, we found all the trucks exhibited a firm yet comfortable ride, acceptable steering feedback and excellent stopping power.

EXHAUST BRAKING
A feature we really came to love is the diesel powertrain's "smart" exhaust braking. The system works by progressively restricting exhaust output, which in turn helps slow the truck via engine-compression braking.

BI-FUEL SYSTEM
Offering a cleaner-burning alternative to gasoline, the bi-fuel CNG (Compressed Natural Gas) engine offers the ability to power the 2014 GMC Sierra HD with a readily abundant domestic resource. The lofty $11,000 premium might turn some away, but with CNG running under $2 a gallon, the savings over the long haul might prove fruitful.

2014 GMC Sierra 3500 HD Crew Cab Details
2014 GMC Sierra 3500 HD Crew Cab Dashboard, center console, gear shifter view photo Interior

The 2014 GMC Sierra HD Work Truck (WT), SLE and SLT interiors are designed to function seamlessly with a wide range of conventional truck duties. But despite the cabin's utilitarian intent, most trims come nicely appointed with adequate materials' quality and fit and finish. While it lacks the bounty of storage bins and compartments found in the Ram and Ford HD trucks, the 2014 GMC Sierra HD nevertheless has a number of useful storage ideas for everything from laptops to the errant tool. On the luxury front, Denali variants feature a distinctive brushed-aluminum trim, leather upholstery and soft-touch materials on the upper dash.

Exterior
2014 GMC Sierra 3500 HD Crew Cab photo

The imposing look of the Sierra 2500 and 3500 HD trucks is set off with a massive 3-bar chrome grille flanked by the nameplate's signature stacked headlights. For better engine cooling, the raised power-dome hood incorporates a functional set of louvers. The upscale Denali trim is distinguished by its color-keyed bumpers, 4-bar grille with chrome mesh inserts, and matching lower grille design. If you are on the fence between a half-ton and a 3/4-ton truck, it's worth noting that the load-in height (distance from the ground to the top of the cargo bed floor) is over five inches taller with the HD version.

Notable Equipment
Standard Equipment

GMC Sierra 2500 and 3500 HD models are available in regular-cab, extended-cab and crew-cab body styles as well as four trim levels: Work Truck, SLE, SLT or Denali. SLE models include a CD player, air conditioning, power windows and driver's seat adjustment, while SLT trims feature heated front seats, Bluetooth connectivity and fog lights. Top-level Denali versions include ventilated and 12-way power-adjustable front seats, a Bose premium audio system and power-retractable side mirrors. Occupant safety consists of six airbags, a full complement of electronic stability systems and OnStar emergency/concierge services.

Optional Equipment

Given the Sierra's limited rear visibility, the optional rearview camera tops our list of recommended add-ons. Also on the menu is a feature-laden convenience package comprising power-adjustable pedals, rear sonar proximity sensors designed to help guide you into tight park spots with audible warnings, and a slam-proof EZ-lift and lower tailgate (SLT only). Seeing as the available touch-screen navigation unit is a bit long in the tooth, technophiles who want the latest and greatest in multimedia will be better off with the F-250's optional MyFord Touch infotainment system.

Under the Hood
2014 GMC Sierra 3500 HD Crew Cab Engine photo

Every 2014 GMC Sierra HD features a standard 6.0-liter Vortec V8 with cam-in-block variable valve timing (VVT), which provides more power at high rpm and better fuel efficiency. For jobs requiring a significant amount of power there's the recently overhauled Duramax turbodiesel that produces an earth-moving 765 lb-ft of torque. As a bonus, the Duramax powerplant is compatible with B20 biodiesel. Like most of today's clean diesels, nitrous-oxide emissions are reduced by means of a Selective Catalyst Reduction after-treatment system, which uses urea-based Diesel Exhaust Fluid (DEF) as a cleaning agent. While the DEF tank needs a refill every 5,000 miles, urea-based solution or AdBlue, as it's known, is available at most major auto parts retailers.

6.0-liter Vortec V8
360 horsepower @ 5,400 rpm
380 lb-ft of torque @ 4,200 rpm
EPA city/highway fuel economy: NA

6.6-liter turbocharged diesel V8
397 horsepower @ 3,000 rpm
765 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: NA

In base Work Truck form, the 2014 GMC Sierra 2500 has a Manufacturer's Suggested Retail Price (MSRP) of just under $31,000, with the 3500 series tacking an additional $1,500 to the bottom line. The 2500 and 3500 Denali trims come in at around $48,000 and top out close to $65,000. Adding 4-wheel drive to the mix will set you back an extra $3,000. The Ford Super Duty and Ram HD each share a similar price range with the 2014 Sierra HD. To get a better idea of what others in your area are paying for the GMC Sierra HD, take a look at KBB.com's Fair Purchase Price at the bottom of this page. Like its heavy-duty challengers, the 2014 Sierra HD is expected to maintain average 5-year residual values.

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2014 GMC Sierra 3500 Consumer Reviews

Overall Rating
8.3
Out of 10

Based on 30 Ratings for the 2014 - 2015 models.

Review this car
  • Value
    8.2/10
    Quality
    8.8/10
  • Reliability
    8.9/10
    Performance
    8.7/10
  • Comfort
    9.0/10
    Styling
    8.8/10

it has custom lift kit lear 4 to5 inch high topper

By on Thursday, August 21, 2014

I own this car - My approximate mileage is 1,100

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "all my friends want it"

Likely to recommend this car? (1-10): 10

"cutom lightning bolt stripping i have a bull gaurd with skid plate not installed yet 350.00 custom leather racing seats general motors rubber bed mat unbeliveably beautiful everyone wants it but i think its to early to sell with buying it last october and only 1100 miles"

14 people out of 30 found this review helpful

First GMC

By on Friday, August 15, 2014

I own this car - My approximate mileage is 1,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
10/10
Performance
9/10
Styling
10/10
Comfort
10/10

Pros: "Nice ride and very comfortable"

Cons: "Large turning radius"

Likely to recommend this car? (1-10): 9

"With only 1000 plus miles on our 2014 SLT crew cab it's to early to tell on the reliability factor. Its a very nice ride. Very quite cabin, very comfortable with the leather bucket seats, and nice interior design. Workmanship is excellent."

11 people out of 24 found this review helpful

Luxurious

By on Sunday, August 10, 2014

I own this car - My approximate mileage is 1,200

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
Not Rated
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Smooth and quiet ride, good fuel efficiency"

Cons: "Audio interface sluggish and flakey"

Likely to recommend this car? (1-10): 9

"I recently traded a 2011 Mercedes-Benz C300 and a 2012 RAM 1500 Express to buy the 2014 GMC Sierra. My truck is a double cab SLE with the All-Terrain package, SLE Value package and the 5.3 V8 with 4.43 gearing. The only difference I can see in this truck and the SLT model with the same towing package are cloth seats (All-Terrain specific) on my truck and leather on the SLT models and the lack of adjustable pedals. Otherwise, everything is there. Here are some of my favorite features. Heated bucket seats, backup camera, Bose speakers (not listed on sticker or GMC materials, but clearly labeled inside the truck and sound quality is OBVIOUSLY better than other SLEs) and the center console. Except for the lack of leather on the seats, this is truly a luxury truck that is every bit as comfortable and quiet as the Mercedes I traded in. With the V8 and 3.43 compromise gearing (3.08 are the cruising and 3.78 are the towing) I so far am getting 17 MPG in suburban driving and 21 MPG in 75 MPH highway cruising on regular unleaded. In contrast, my old 2012 RAM with the 5.7 liter Hemi V8 and 3.98 towing gears would return 14 suburban and 18 highway. The new truck is super comfortable, very smooth on most pavement and extremely quiet, though you can definitely tell its a truck on poor road surfaces. I haven't tried the four wheel drive yet, but I love that it has an auto mode for heavy rain and can shift on the fly between 2WD, Auto and 4WD High. All Terrain package has the Z71 suspension with Rancho shocks and skid plates, so I'm sure this, with 4WD Low will make an excellent ride when the pavement ends. No issues so far other than the audio system responds sluggishly to commands (works though) and the USB is a bit flakey with my iPhone ."

14 people out of 24 found this review helpful

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