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2014 GMC Sierra 3500 HD Crew Cab Review

Get Your Fair Purchase Price See actual transaction prices, explore total cost to own, projected resale value and more. See what you should pay

2014 GMC Sierra 3500 HD Crew Cab Expert Review

By

KBB Expert Rating: 7.3

When the job at hand requires more grunt than a standard 1500 pickup truck can manage, those in the know call on the big guns from GMC, namely the 2014 GMC Sierra HD. Available in both 3/4- and 1-ton configurations, the Sierra HD has the muscle and frame strength to tow, haul and push objects that would leave lesser trucks burning up transmissions and dropping driveshafts. Beyond its numerous cab and axle configurations the Sierra HD also includes the Denali trim that brings a touch of sophistication to this working-class pack mule. Similar trucks from Ram and Ford offer roughly the same features and abilities, as well as resale, leaving the choice of getting a GMC purely up to buyer perception and preference.

You'll Like This Car If...

If you need to haul big payloads exceeding 10,000 pounds or conventionally tow up to 18,000 pounds, the 2014 GMC Sierra HD has you covered. The Denali trim should hold special appeal for those who use their work truck as a daily driver.

You May Not Like This Car If...

While the Sierra HD is powerful, it's not the king of the hill. The Ram 3500's 30,000-pound max towing capacity is off the charts, and its styling both inside and out is more modern than the Sierra HD.

KBB Expert Ratings

  • 7.3
  • 6.8
  • 6.8
  • 7.0
  • 7.8
  • 7.7
How It Ranks

#46

out of 67

Horsepower

#48

out of 62

Consumer Ratings
View all rankings

Consumer Rating

8.5 out of 10
View all
consumer ratings
2014 GMC Sierra 3500 HD Crew Cab Low/wide front photo What's New for 2014

For 2014, the gasoline-powered GMC Sierra gets a new standard 4.10 rear axle. The previous 3.73 axle remains optional. Also new are an available spray-in bedliner and the expansion of the bi-fuel gas/CNG 6.0-liter V8 to the 2500 model line.

Driving the Sierra 3500 HD Crew Cab
2014 GMC Sierra 3500 HD Crew Cab Front angle view photo

Driving Impressions With its powerful 6.6-liter Duramax turbodiesel V8 hard at work under the massive hood, we discovered our 2014 GMC Sierra 2500 HD had no trouble at all towing a 10,000-pound...

... trailer. A viable option to the gas V8, the turbodiesel churns out a healthy 397 horsepower and an even more astonishing 765 lb-ft of torque. For those taking notes, that's more horsepower but less torque than the Ram HD and less horsepower but more torque than Ford's Powerstroke diesel. As the towing and payload wars heat up, Ford's F-450 and Ram's 3500 currently take top marks for max towing, yet the Sierra beats the Ram in the area of conventional towing and payload. In our extensive testing of the complete Sierra lineup in rear-wheel drive and 4-wheel drive iterations, we found all the trucks exhibited a firm yet comfortable ride, acceptable steering feedback and excellent stopping power.

EXHAUST BRAKING
A feature we really came to love is the diesel powertrain's "smart" exhaust braking. The system works by progressively restricting exhaust output, which in turn helps slow the truck via engine-compression braking.

BI-FUEL SYSTEM
Offering a cleaner-burning alternative to gasoline, the bi-fuel CNG (Compressed Natural Gas) engine offers the ability to power the 2014 GMC Sierra HD with a readily abundant domestic resource. The lofty $11,000 premium might turn some away, but with CNG running under $2 a gallon, the savings over the long haul might prove fruitful.

2014 GMC Sierra 3500 HD Crew Cab Details
2014 GMC Sierra 3500 HD Crew Cab Dashboard, center console, gear shifter view photo Interior

The 2014 GMC Sierra HD Work Truck (WT), SLE and SLT interiors are designed to function seamlessly with a wide range of conventional truck duties. But despite the cabin's utilitarian intent, most trims come nicely appointed with adequate materials' quality and fit and finish. While it lacks the bounty of storage bins and compartments found in the Ram and Ford HD trucks, the 2014 GMC Sierra HD nevertheless has a number of useful storage ideas for everything from laptops to the errant tool. On the luxury front, Denali variants feature a distinctive brushed-aluminum trim, leather upholstery and soft-touch materials on the upper dash.

Exterior
2014 GMC Sierra 3500 HD Crew Cab photo

The imposing look of the Sierra 2500 and 3500 HD trucks is set off with a massive 3-bar chrome grille flanked by the nameplate's signature stacked headlights. For better engine cooling, the raised power-dome hood incorporates a functional set of louvers. The upscale Denali trim is distinguished by its color-keyed bumpers, 4-bar grille with chrome mesh inserts, and matching lower grille design. If you are on the fence between a half-ton and a 3/4-ton truck, it's worth noting that the load-in height (distance from the ground to the top of the cargo bed floor) is over five inches taller with the HD version.

Notable Equipment
Standard Equipment

GMC Sierra 2500 and 3500 HD models are available in regular-cab, extended-cab and crew-cab body styles as well as four trim levels: Work Truck, SLE, SLT or Denali. SLE models include a CD player, air conditioning, power windows and driver's seat adjustment, while SLT trims feature heated front seats, Bluetooth connectivity and fog lights. Top-level Denali versions include ventilated and 12-way power-adjustable front seats, a Bose premium audio system and power-retractable side mirrors. Occupant safety consists of six airbags, a full complement of electronic stability systems and OnStar emergency/concierge services.

Optional Equipment

Given the Sierra's limited rear visibility, the optional rearview camera tops our list of recommended add-ons. Also on the menu is a feature-laden convenience package comprising power-adjustable pedals, rear sonar proximity sensors designed to help guide you into tight park spots with audible warnings, and a slam-proof EZ-lift and lower tailgate (SLT only). Seeing as the available touch-screen navigation unit is a bit long in the tooth, technophiles who want the latest and greatest in multimedia will be better off with the F-250's optional MyFord Touch infotainment system.

Under the Hood
2014 GMC Sierra 3500 HD Crew Cab Engine photo

Every 2014 GMC Sierra HD features a standard 6.0-liter Vortec V8 with cam-in-block variable valve timing (VVT), which provides more power at high rpm and better fuel efficiency. For jobs requiring a significant amount of power there's the recently overhauled Duramax turbodiesel that produces an earth-moving 765 lb-ft of torque. As a bonus, the Duramax powerplant is compatible with B20 biodiesel. Like most of today's clean diesels, nitrous-oxide emissions are reduced by means of a Selective Catalyst Reduction after-treatment system, which uses urea-based Diesel Exhaust Fluid (DEF) as a cleaning agent. While the DEF tank needs a refill every 5,000 miles, urea-based solution or AdBlue, as it's known, is available at most major auto parts retailers.

6.0-liter Vortec V8
360 horsepower @ 5,400 rpm
380 lb-ft of torque @ 4,200 rpm
EPA city/highway fuel economy: NA

6.6-liter turbocharged diesel V8
397 horsepower @ 3,000 rpm
765 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: NA

In base Work Truck form, the 2014 GMC Sierra 2500 has a Manufacturer's Suggested Retail Price (MSRP) of just under $31,000, with the 3500 series tacking an additional $1,500 to the bottom line. The 2500 and 3500 Denali trims come in at around $48,000 and top out close to $65,000. Adding 4-wheel drive to the mix will set you back an extra $3,000. The Ford Super Duty and Ram HD each share a similar price range with the 2014 Sierra HD. To get a better idea of what others in your area are paying for the GMC Sierra HD, take a look at KBB.com's Fair Purchase Price at the bottom of this page. Like its heavy-duty challengers, the 2014 Sierra HD is expected to maintain average 5-year residual values.

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2014 GMC Sierra 3500 Consumer Reviews

Overall Rating
8.5
Out of 10

Based on 37 Ratings for the 2014 - 2015 models.

Review this car
  • Value
    8.5/10
    Quality
    8.9/10
  • Reliability
    9.0/10
    Performance
    8.8/10
  • Comfort
    9.1/10
    Styling
    8.9/10

Super quiet and comfortable

By on Friday, January 23, 2015

I own this car - My approximate mileage is 2,200

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Quiet Comfortable Powerful"

Cons: "Nothing"

Likely to recommend this car? (1-10): 10

"Other than a couple of recalls which were quickly rectified by the dealer this is the best truck for the money, Very roomy and comfortable and powerful. best technology in a truck."

57 people out of 109 found this review helpful

Bought GMC. NO Regrets!

By on Monday, January 12, 2015

I own this car - My approximate mileage is 200

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
9/10
Comfort
10/10

Pros: "Great "on-the-tow" & fine "off-road""

Cons: "Attn: exterior paint application"

Likely to recommend this car? (1-10): 10

"Now that i OWN the 2015 GMC Sierra 2500HD Crew Cab (6.0L V8 Vortec) SLT 4x4 - Z71 Off-Road - i can relay some of my initial daily driving experience w/it as an owner. It gets better gas mileage than my old Jeep Cherokee V-6 2WD (both city/hwy mileage), so i can't kick. To all y'all that want better MPG's: you might best stick w/the ½ ton GMC Sierras w/Eco-Tec or Duramax engines - or whichever mfgr. brand you favor. As far as the "on-the-column" gear shifter (automatic transmission) - I didn't find mine to be "jerky" at all. My old vehicle had the on-the-console automatic shifter, & the 1 before that had gear shift on the steering column. Same function but shifting on-column is NOT something you ram or slam into gear, you "slow & easy" position the shifter into proper gear otherwise "you overshot the mark" & need to re-position to correct. I checked the on-the-column automatic transmission gear shift a bunch before I bought my 2500HD, on account i read a review posted here that made mention of "jerky" shifting probs. Mine works just fine & IF it DIDN'T, heck i WOULD'NT BUY it. Mine shifts proper & to my liking. The truck itself is a champ! On the subject of off-road, well, I'm NOT "ditch jumpin" w/it but the 4WD (hi & lo) is just plain fine, for general all-terrain purposes, IMO. Haven't hauled ultra "heavy" loads with it yet. Very glad i opted to have the 20" FORGED polished aluminum GMC wheels instead of 18" aluminum clad wheels. The factory spray-on bedliner is better than I expected. The paint around the very bottom of the chassis could've been finished better (I found one tiny 1/4" globule that formed a stray droplet along the very bottom edge of chassis to the outside rear of the wheelhousings- (slight "orange peel" finish) about which i was informed by more than 1 certified dealership's sales rep that GM applies a protective undercoat beneath exterior paint color alongside to the lower rear of truck. This undercoating near bottom edge of chassis is resident on most all 4x4 Sierras I inspected while shopping, and was/is limited to the area near the exterior rear wheelhousings. The uneven paint finish was found more in some than other model GM & Ford trucks I saw (i found that dealers are commonly blaming this on automated mechanical paint application). Its not the 1st time I had noticed this (in previous models of GM & Ford trucks, while looking to buy). In any event, it always pays to inspect quality of exterior paint job, top to the very bottom edges of the chassis. As a heavy duty truck the Z71 Sierra SLT sure performs & surrounds you w/safety features + deluxe amenities. Crew cab is roomiest. Drive 1 for about 15 miles, head up hill & down - run it city & hwy. It's fine. Good "on-the-tow" while utility trailering but have to take it out heavy hauling yet. I got the feel for all the "electro-techno" options (GMC + You Tube have loads a videos, & more tutorials-to-come) that make the ride even better. Most owners want or need to make use of a couple few GM Intellilink perks, now & again. I'm real pleased I bought the GM 3/4 ton Sierra - great heavy duty truck. Mine's chock-full of SLT options. Seems the HD Sierras aren't for the folks who are hunting a vehicle w/great gas mileage. I can say a Sierra 2500HD SLT is a wise pick as a sturdy built truck for anyine that requires heavy duty truck capabilities & appreciates totalitarianism comfort. "Yesterday or today", most often it's still a case of "you get what you pay for"."

34 people out of 68 found this review helpful

2015 GMC 3/4 ton. ALL mine & NO regrets

By on Sunday, January 11, 2015

I own this car - My approximate mileage is 200

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
9/10
Comfort
10/10

Pros: "Own it & No Regrets"

Cons: "None yet. She's <500 miles, studyin' it further."

Likely to recommend this car? (1-10): 10

"Now that i outright OWN the 2015 GMC Sierra 2500HD Crew Cab (6.0L V8 Vortec) SLT 4x4 (Z71 Off-Road Suspension Pkg) i can relay some of my initial driving experience w/it as an owner instead of just test-driver. It gets better gas mileage than my old Jeep Cherokee V-6 2WD (both city/hwy mileage), so i can't kick. To all y'all that want better MPG's: you might best stick w/the ½ ton GMC Sierras w/Eco-Tec or Duramax engines (or whichever mfgr. brand you favor). As far as the "on-the-column" gear shifter (automatic transmission) - I didn't find mine to be "jerky" at all. My old vehicle had the on-the-console automatic shifter, & 1 before that had gear shift on the steering column. Same function but shifting on-column is NOT something you ram or slam into gear, you "slow & easy" position the shifter into proper gear otherwise "you overshot the mark" & need to re-position to correct. I checked the on-the column automatic transmission gear shift a bunch before I full-on bought mine- on account i read a review posted here that made mention of "jerky" shifting probs. Mine works just fine & IF it DIDN'T, I WOULD'T buy it. If it came up faultering after I bought it, oh boy!..you can bet I'd have it looked at, right QUICK, while under warranty. Mine shifts proper & to my liking. The truck itself is a champ! On the subject of off-road, well, I'm NOT "ditch jumpin" w/it but the 4WD (hi & lo) is just plain fine, IMO, for general all-terrain purposes. Haven't hauled "heavy" with it yet. I'm real pleased i opted to have the 20" FORGED polished aluminum GMC wheels instead of 18" alum. clad wheels! The factory spray-on bedliner is better than I expected. The paint around the very bottom of the chassis could've been finished better (I found one tiny 1/4 globule that formed a stray droplet along the very edge near the underside of the wheelhouse - slight "orange peel" where GM applies a protective undercoat beneath exterior paint color alongside to the lower left of where the assist steps normally are situate . This undercoating near bottom edge of chassis is resident on most all 4x4 Sierras I inspected while shopping, and was/is limited to the area near the rear wheel housings, drips or were visible more in some than others (i found that dealers are commonly blaming that on automated mechanical paint application). More on this in immediate follow-up."

4 people out of 4 found this review helpful

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