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2011 Ford Flex

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2011 Ford Flex Review

By KBB.com Editors

KBB Expert Rating: 7.8

The 2011 Flex is Ford's answer to rivals such as the GMC Acadia and Honda Pilot. Designed to carry seven passengers, yet achieve the same kind of fuel economy as a mid-size sedan, the Flex is part of a growing trend away from V8-powered leviathans and toward more space efficient vehicles, particularly when towing is not a high priority. If all you need is room for the family, a minivan or mid-size SUV could certainly do the trick, but neither have the cutting-edge cool the square-as-a-shoebox Flex seems to ooze. You might even have to wrestle your teenagers for driving privileges – and why not? With room for lots of their friends, an optional built-in refrigerator and the technology-friendly SYNC audio system, the Flex can easily transform itself from family transport to Friday-night cruiser with just a turn of the ignition.

You'll Like This Car If...

If you've outgrown the need for your minivan, or you're just getting to the point where you think you might need one, the 2011 Ford Flex offers much of the same versatility in a package you'll be proud to show off to friends and co-workers.

You May Not Like This Car If...

If you need a vehicle that can tow more than 4,500 pounds, the Ford Flex takes a back seat to its larger, V8-powered siblings, the Explorer and Expedition. Functionally, the Flex's third-row seat is not as roomy or easy to access as that of the Chevrolet Traverse.

What's New for 2011

For 2011, a new Titanium trim on the Ford Flex joins the SE, SEL and Limited. The Titanium is easily identified by its blacked out tail lamps, black chrome grille, black roof, black mirror caps, unique interior and 20-inch painted luster nickel wheels. Other 2011 Edge improvements include the addition of HD radio to the optional navigation package, and an available power folding third-row seat with reversible tailgate feature that allows the seat to face outward from the rear hatch.

Driving the Flex

Driving Impressions The Flex's ability to maneuver through tight turns is matched only by its well-mannered ride and hushed interior. Despite its boxy SUV appearance, the Flex is surprisingly nimble, providing quick...

turn-in response with little sway or body roll. At highway speeds, the Flex slices through the air impervious to the commotion its boxy shape should be causing. A generous helping of laminated glass keeps wind and road noise at bay, and the superb front seats never left us feeling fatigued or unsupported. Running the Flex through a few simulated emergency maneuvers proved Ford's AdvanceTrac stability and traction control system more than capable of keeping the Flex under control, and although we were not able to test it, the optional all-wheel drive is sure to add peace of mind when encountering slippery road conditions.
Favorite Features

Rear-Console Refrigerator
The ideal option for long trips with the kids, the Ford Flex's rear-console refrigerator can hold up to seven 12-ounce cans. And, with a low of 23-degrees Fahrenheit, it can double as a mini ice cream cart.

SYNC Communications System
One of the best audio options in the industry, Ford's SYNC communications system features a voice-activated command center that can access music from an attached MP3 player, pick up and place calls from a Bluetooth-enabled cell phone and even speak incoming text messages.

2011 Ford Flex Details
2011 Ford Flex photo Interior

The interior is where the 2011 Ford Flex really shines over the competition. From its innovative features, including an available center-console refrigerator and massive four-panel Vista skylight, to the high-quality look and feel of its interior parts, the Flex excites the senses. Ford's extensive use of interior lighting adds a rich ambience at night and is complemented by such lavish details as the diamond sew pattern on the Limited trim's leather seats. Accommodations for front and second-row passengers are quite generous, but the third-row seat is short on legroom and the second and third-row seatbacks are a bit low, requiring taller passengers to fully extend the head restraints. Available power-adjustable pedals help any size driver feel comfortable behind the wheel. And, when not carrying human cargo, the Flex's front-passenger, second and third-row seats can be folded flat to create a massive level load floor.

Exterior
2011 Ford Flex photo

The Flex's modern exterior strikes a chord with so many people because it seems both familiar and new at the same time. The parallel groves running down its sides are a variation on the old wood-paneled wagons of the 60s and 70s, a design element that works in conjunction with the aluminum-plated rear hatch and optional contrasting roof paint. You can see subtle hints of Scion xB and MINI Cooper in the Flex's reflection, yet its boxy, upright sides and bold front end are pure Ford. The large wheels and low ground clearance may not be well-suited for off-road adventures, but they combine to give the Flex a very agreeable driving experience – and a just plain cool look.

Notable Equipment
Standard Equipment

The Flex comes in four trim levels: SE, SEL, Titanium and Limited. Standard equipment includes Ford's keypad keyless entry, a six-way power driver's seat, tilt/telescopic steering wheel, Reverse Sensing System, fog lamps, Easy Fuel capless fuel system, front and rear air conditioning, an MP3-compatible CD player and a leather-wrapped steering wheel with controls for cruise control and audio. Moving up to the top-of-the-line Limited and Titanium trims brings heated front seats, a 10-way power driver's seat with memory, Sony Premium audio with Ford SYNC communications system, voice-activated navigation, leather interior, a power rear liftgate, power folding third-row seat, dual-zone automatic climate control and 19-inch polished aluminum wheels (20-inch on the Titanium trim). Standard safety equipment on all models includes three-row side-curtain airbags and AdvanceTrac electronic stability and traction control with Roll Stability Control.

Optional Equipment

Options for the Ford Flex vary by trim and include a 355-horsepower EcoBoost V6 (SEL and Limited), rear backup camera, power rear liftgate, heated second-row seats with power Autofold mode, second-row captain's-chair seating with rear-console refrigerator, four-panel Vista roof, all-wheel drive, a contrasting painted top, remote start, a rear-seat DVD entertainment system and Park Assist active parallel parking aid.

Under the Hood

Ford currently offers two powertrain options for the Flex. The standard engine on all trims is a 3.5-liter V6 engine with variable valve timing attached to a six-speed automatic transmission. The smooth and efficient V6 generates a respectable 262 horsepower and 248 pound-feet of torque – not the best in class but certainly far from being tagged as anemic. Fuel economy, on the other hand, is near the top of its class, with an estimated 17 miles per gallon city and 24 highway. All-wheel-drive models earn slightly lower estimates. Optional on SEL, Titanium and Limited trims is the EcoBoost V6, which mates the 3.5-liter engine with gasoline direct injection and twin turbochargers to produce an impressive 355 horsepower. Ford claims the EcoBoost engine delivers V8-like performance with V6-like fuel economy, though at 16/21 mpg, the claim seems like a bit of a stretch. Flex's equipped with EcoBoost also feature all-wheel drive as standard equipment.

3.5-liter V6
262 horsepower @ 6250 rpm
248 lb.-ft. of torque @ 4500 rpm
EPA city/highway fuel economy: 17/24 (FWD), 16/22 (AWD)

3.5-liter V6, Twin-Turbocharged
355 horsepower @ 5700 rpm
350 lb.-ft. of torque @ 1500-5250 rpm
EPA city/highway fuel economy: 16/21

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2011 Ford Flex Consumer Reviews

Overall Rating
9.1
Out of 10

Based on 128 Ratings for the 2009 - 2014 models.

Review this car
  • Value
    9.0/10
    Quality
    9.1/10
  • Reliability
    9.3/10
    Performance
    9.2/10
  • Comfort
    9.3/10
    Styling
    9.3/10

I have disbility issues.

By crazytbear (AZ) on Thursday, May 16, 2013

I own this car - My approximate mileage is 54,500

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Likely to recommend this car? (1-10): 10

"Due to my Transverse Myelitis I have walking nd sitting for to long problems. The Flex is so comfortable, easy for me to get in and out of, easy to drive. It is so roomy my husband who is 6'3" fits comfortably in the back seats. Plenty of luggage room with 4 seats plus you can sit 6 if you want to. I recommend this vehicle for anyone who wAnts to travel in comfort, get good gas mileage (25 mpg @70 mph), and loves a big comfortable chair to get this car."

2 people out of 4 found this review helpful

Good Crossover

By Trina (GA) on Wednesday, February 20, 2013

I own this car - My approximate mileage is 19,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
7/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Cargo space, Road visability"

Cons: "Can't think of any"

Likely to recommend this car? (1-10): 10

"To me, I like the fact that it is a cross between a truck and a minivan. I am not the minivan type, and a truck was not for me. I like having the cargo where someone can reach behind them and retrieve something, like during a family road trip. I hardly use the 3rd row seating, but it REALLY came in handy when we needed it for more passengers. The cargo space with the 3rd row seating down is fantastic! I manage to cram about 26 bags of mulch one spring - of course the cargo space was well protected to prevent destroying my car."

10 people out of 10 found this review helpful

Quality Vehicle

By Robert (FL) on Friday, February 15, 2013

I own this car - My approximate mileage is 33,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Quality, Unique Style, Comfort & Value"

Cons: "I didn't get one sooner..."

Likely to recommend this car? (1-10): 10

2012 Ford Flex

"My work takes me all over the southern half of Florida, averaging about 500 miles per week ... I needed good gas mileage! I have three children (one who is over six feet tall) and we like to take road trips ... I needed comfort and "real" seating space. I wanted quality and unique style ... I did not want every other look-alike "euro-bubble" design. After very exhaustively researching all of the brands that met my requirements, I arrived at the Ford Flex - Limited. The drive is smooth with plenty of power, the ride is quiet and somewhat firm, the seats are very well designed and comfortable, and the fit and finish of the interior (and exterior) is excellent. I highly suggest that you take a good, long look at these American made cars from an American company! I am proud to drive American! Real world combined MPG 30% City/70& Highway driving: 22.5"

10 people out of 10 found this review helpful

2012 Ford Flex

The Best Ugly Car Ever

By SM2C (PA) on Saturday, February 09, 2013

I own this car - My approximate mileage is 120,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
10/10
Reliability
9/10
Quality
9/10
Performance
9/10
Styling
9/10
Comfort
10/10

Pros: "Comfort, Reliability, Performace,"

Cons: "Front foot room,"

Likely to recommend this car? (1-10): 10

"As you read this please understand that this was the ultimate stretch for me. I have been a dedicated GM owner for many years. I had a predetermined budget for the purchase and this new 2009 Ford Flex was purchased while Ford was offering there Employee pricing incentive so it was a lot of car for the money spent. It is also safe to say that I wold not be able to replicate that today. My first reaction was no way. I am not interested. It just lacked any style. Then I drove it for an evening. After my 100 mile demo drive it totaly made me see the car in a differant light. Its spacious interior makes it a very comfortable car to drive. It had that big car feel however drives much like todays midsized sedans. The front drivers area is well appointed with power outlets and creature comforts like AM/FM 6 CD change stereo, Sirrus Radio, The Sync System and the dual front and rear Air Conditioning. The interrior lighting was adequate however it could have been better. There is more than enough room for 5 pepole well over six feet tall. It is the only vechicle I have been in where the rear legg room was not impeaded by the back for the front seats. As far as having enough room I cant find another car that offers the room and comfort and the value the Ford Flex offers. It was actually quieter inside than a Cadillac Escalade. The 3.5 lite V6 performs flawlessly and the Front wheel drive version that I own provided 23 MPG Highway and 19 MPG City - Safe to say 21 mpg average. The Flex easily towed a 3,500 pound trailer and I belive would handle the 5000 pound towing capacity with the proper equipment. The transmission hold back feature to aid in descending long grades with out riding the brakes performs very well. The Ford Flex is a practical full sized all around transportion. I would be interested to see how the new eco boost V6 engine performs in a MPG test as it is reported to be much better. Ford has really hit a home run with this car. If you can overlook the exterior design you wont be dissapointed with your results. I would deffinatly purchase another Ford Flex and recommend the car to a friend."

5 people out of 5 found this review helpful

Awesome family vehicle

By Venkat (GA) on Thursday, January 31, 2013

I own this car - My approximate mileage is 52,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
9/10
Quality
9/10
Performance
10/10
Styling
9/10
Comfort
10/10

Pros: "Smooth driving, fairly quiet drive, awesome price"

Cons: "Less storage space when 7 people are sitting"

Likely to recommend this car? (1-10): 9

"Bought a used Ford certified Flex about 9 months ago when we were expecting our 2nd child and needed a family car. We were deciding between Traverse and Flex. After test driving Flex, we were very impressed and ended up buying it. Since then we have taken this on multiple road trips. Took our family - me and my wife + 2 kids (toddler + infant) + in-laws on a road trip around Florida for 10 days. Very comfortable ride with 6 people and lots of luggage. Highly recommend this as a family vehicle. Plus: --> Awesome driving experience. Small turn radius. --> Plenty of leg room and well designed interior to meet family needs. --> Also works for short people. My wife is only 5 feet and she is able to drive this easily. --> Lots of leg room for everybody. Negatives: --> When all 7 seats are used, not much storage space at the back."

my ford flex

By sam (MA) on Friday, December 28, 2012

I own this car - My approximate mileage is 30,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
9/10
Performance
10/10
Styling
6/10
Comfort
9/10

Pros: "price/size"

Cons: "lack of rear opening windows"

Likely to recommend this car? (1-10): 9

"I have the flex after downsizing from an e350 15 passenger van. Yes big family with plenty of friends. I didn't want a huge SUV. I needed the seating- 7 minimum, and it easily seats 7 adults. I can even fit 3 hockeybags with all the seats filled. I wanted something with no blind spots- this is it. I do wish I was higher off the ground, but I don't feel like I'm sitting on the ground like in some others cars. I wish the rear had windows which opened for the puppies but the vents work well for them. The rear seat does fold down flat but not into the floor snug enough, it's bouncy- lost space. I like what I have so far and would easily recommend the flex."

6 people out of 6 found this review helpful

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