Bet truck I've owned to date.
By deweys1427 on Thursday, May 21, 2015
I own this car - My approximate mileage is 194,000
overall rating 9 of 10rating details
- Overall Rating
Pros: "Plenty of power to spare. Can pull anything"
Cons: "Worthless warranty."
Likely to recommend this car? (1-10): 9
"This is honestly the best truck I"ve ever owned. Back in 2008 big vehicles were getting hard to sell due to gas prices. Dodge offered a Limited Lifetime Power train Warranty as a selling feature. And it worked. I moved up to a 4 x 4 from my usual 2 wheel drive. Only one problem. While they were big on driving home the lifetime power train warranty, they left out a couple of minor details in the course of doing all the paperwork. First no paperwork showing the limited lifetime warranty was included with all the purchase paper work. It's in the computer they said. We'll keep track of it for you. Forward 7 years, 194K miles later. The transmission solenoid pack starts acting up so I take it to the dealer to get it fixed. No problem right. I've got a lifetime power train warranty. WRONG. Even though, in 7 years every oil change or other maintenance, warranty and out of pocket repair or preventative maintenance has been performed at various "DODGE" dealers around the states, no one and I mean NO ONE bothered to mention that at, on or within 6 months of the 5 year ownership anniversary, that you are required to have a complete vehicle inspection from a certified dodge dealer. If that inspection is not completed and/or documented, the life time part of the warranty drops off your computer record like you never had it. No bear in mind they had no problem mentioning all the extra's that I could pay for out of pocket like useless rear end or differential fluid changes because my oil was dark, power steering fluid or brake fluid for the same reason, tires be worn but still acceptable, wipers, air filter dirty etc. Not once was the 5 year inspection ever mentioned to me. In fact when I started checking into it, I found that most service managers and/or customer service reps don't even know or acknowledge that the lifetime warranty for all 06, 07, 08 and 09's begins once the normal 3 year, 36K mile warranty expires. When I bought my truck, I also bought a reduced price Extended warranty that was for bumper to bumper for 99 years and a million miles for about $2800. Normal a $5000 package, but dodge was covering the power train so it was excluded from the extended warranty. All set. I'll drive this thing until the wheels fall off or it blows up right. Apparently not so. Now I have a truck with 194 K miles on it with no power train warranty, but everything else is covered on the truck and even transferable if/when I sell it. Cost of replacing the transmission solenoid pack only $775 out of pocket dollars. Lesson learned about dealers and warranties, priceless. If they aren't on paper with the specifics spelled out in black and white, they aren't worth a darn."
Was this review helpful to you?