"I own a base model with a 4 cylinder. Great Mileage Mixed driving highway rural and some city. Car still looks like new except for recall on breaks and key fob all I had to do is put a set of tires on this vehicle and a rock pierced the radiator. Just had a trans service done as recommened and the car runs like it did the first day. 3,000 mile oil changes and two gas treatments. This car has a lot of space and can handle 4 300 pund adults with ease. I do travel ball with my daughter, Ohio, Penn,Jersey, Kentucky- never missed a beat."
"Bought the Journey Mainstreet in March of 2011. Felt it was not a bad car for the price at first. Did notice no inside release for the gas cap and once started driving others around realized the third seat is only good for little kids. There is no leg room and when the seats are up it is harder to see out of the rear mirror. The middle seats do not move correctly to allow for someone to get into the back so they must climb in. Right off started having problems with the rear air until it got to the point where it would not turn on at all. Dodge has supposedly fixed the problem but it keeps happening. It is hard to drive with the heat and no air getting to the kids in the back. The mpg is not close to what is stated for the V6. The car has lost so much value that I can not do anything with it."
Pros: "Get the 6Cyl for speed when U need it! I did! :)"
Cons: "Nothing major, just a few improvements needed!"
Likely to recommend this car? (1-10): 9
"Pros: The seats are quite comfortable for long trips, beyond comparison! No 'tin can' feeling on the road. The outer color of 'storm gray' reduces all glare in hot terrain. The size of the moon/sun roof is surprisingly large and controls are quiet. The tire traction and front-end suspension do their jobs very, very well, for a real smooth ride. The backup camera is a nice feature. The on screen hands-free calling and sound system controls are safe and handy while driving. The options for door locks and so much more adds value. The interior leather is high quality and stands up to 'people' quite nicely. The added carpet overlays are great preservers. The factory tires are much better quality than I expected. I love how the 'vehicle info' gives so much detailed information on the engine. I know what is going on for a change! Engine hours is a great reality check too. The Sirius XM is for FREE, year one!(It should be for two years on a new car)! I have had many vehicles in my lifetime, but this one is certainly the most versatile I have had. I like to buy things that take a truck, but I don't really need one 95% of the time with this vehicle. I'm still finding things out about my car. It is definitely equipped with some great features!
The side view mirrors control needs updating with more range of motion for short people, so the rear mirror is not too far out of range to see properly. There needs to be larger/more AC vents. The driver seat needs to have truly separate positioning control patterns. (Why are all the visors so ridiculously little, and not just on this car?) The lumbar support is not 'as' adjustable as it should be. The carpeting on/in the cargo area is so thin, it is sadly very substandard. The speaker system could be much, much better for the price. Factory wipers are in need of higher quality and better functioning. The backup camera does not need to beep when vehicle has stopped.
Dodge should provide new car buyers with a good leather conditioner for the seating,w/ gloves to maintain it. With the warming seats and steering wheel, the directions for maintaining these needs to be emphasized for warranty's sake. The windows could be tinted a bit darker, legally. If Dodge included a step ladder to reach the roof for cleaning, that would be awesome!"
"We loved this car until it broke down just under 6 months of owning it. The starter burnt out and the oil pump went. The bottom half of the engine needs to be rebuilt because it was starved of oil. The dealership mechanic said it was a "freak accident." It has been in the repair shop for a week now. I will avoid the Dodge/Chrysler brand."
Pros: "Comfortable, drives well, good in the snow"
Cons: "Poor reliability"
Likely to recommend this car? (1-10): 1
"My wife and I are cab drivers and we've put over 30K miles on in 8 months. Besides regular maintenance, which our cab company takes care of, it's been in the shop for repairs 6 times. It's been recalled twice, once for an airbag issue and once for the ignition switch. Each time we've had to wait months for Dodge to have the parts available to repair it. Our power door locks system went out after 3 months and it took a $1000 fix, NOT covered under warranty, to fix the main problem but now the drivers side door switch doesn't work. Worst thing about the lock issue is when the locks don't work you CANNOT open the rid hatch, period! Now it's in the shop again for the return rollers and tensioner on the surpentine belt. Our passengers like the car, and we like it, but we just can't trust it."
"I currently own a 2009 Dodge Journey and I am so SORRY I eer purchased it. I have had more headaches than any new vehicle owner should have.
THE BIGGEST PROBLEM OF ALL IS WITH THE BRAKES. I HAVE HAD THE BRAKES, PADS AND ROTORS, REPLACED 3 TIMES IN 11 MONTHS (MARCH 2010 TO FEB 2011). IT'S NOT MY DRIVING SKILLS,OR THE ROTORS AND PADS. I have been told it is caused by the wheels heating up and warping the Rotors. Every time the brakes start to go bad, it starts with the entire car vibrating while I'm driving down the Interstate; this increases when I try to hit the brakes. You can't imagine how horrible it feels to wonder if you will lose your life when you need to stop and your car won't respond.
The fact that the Dash melted in the sun should have been an indicator of things to come. I don't think the dealership telling me that the Hot FLORIDA SUN may be to blame. I should be able to live in "Tierra del Fuego" and not have that happen.
The emergency peddle broke off within 6 months of ownership. The seats stain from anything falling on it; even water. They had to replace the entire seat because they could not get the stains out(I bought it with those stains, and the saleman promised they would clean it).
Bottom line is that Dodge used poor material to manufacture this auto and now wants to sell it as the best thing since sliced bread. Not so much!
I am not the only person having this problem. Check ALL the "Known Complaints for 2009 Dodge Journey" online, and you will see what I mean.
Why won't Dodge do a RECALL? I am fling for The Lemon Law.
My vehicle is not worth very much right now in your KBB.
I Hate Dodge Journey!!!!!!!!!"
"Brake pads wore out after 12000 miles, brakes squealed had to replace the front rotors local Dodge dealership handed me a paper from Dodge stating that the squealing was "normal vehicle noises" . Front end vibrates when braking at freeway speed. Sluggish motor for a 6 cylinder. Can't keep the front end aligned. Terrible leg room in back seats. Sorry I bought it. First Dodge I have owned at it will be the last one. Don't make my mistake...don't buy this car and be cautious buying a Dodge product"
"I purchased this car about less than 6 months ago. I have been in the shop with it 4 out of the 6 months that I have had this Journey. I am so disappointed with this car and I would never reccommend this vehicle to anyone."
"I rent this SUV in California for a week and drove for about 2000 mls.
For 3 passengers with 4 bags, the 4 cylinder engine is too weak. Acceleration is too slow. On a flat road 2000 RPM is ok, but in hills it was from 3500-4000 RPM with a roar almost all the time, on 8 degree climbing it was over 4000 RPM. That is too much for "Journey" SUV.
Mirrored parts inside the cab (like chrome plated top of shift stick, frames on instrument panel and other) can blind a driver in sunny weather.
Personally I do not like tire pressure warning light. When night-day temperature changing from 40 to 78 it appears and disappears several times a day.
The good thing: large enough luggage compartment, lighter sockets for rear seats and in a luggage compartment.
So, this is not "Journey SUV". Select 6 cylinders model.
By the way, overall gas consumption was 21 mls per a gallon. Actually that is not good for 4-cyl."