"The features that sold me on this car are the ones that did not live up to their hype. The bucket under the floorboard for icing drinks, melts the ice. The insulation is not adequate to compensate for the heat from the car. Drinks do not stay cold. The "YES" seat protection does not work. My seats are stained. The two front rear mirrors both have had to be replaced, the paint flaked off. New rotors and brakes on the front, new brakes on the back, both at 27,000 miles. Blind spot on the right side of the vehicle. Problem with transmission slips was a defect and manufacturer provided repair part. Dealership knew of problem, but owners never notified.
7 passengers ride comfortably BUT travel with 7 is near impossible. Space is inadequate for 7 people and their luggage, even for short weekend trips. The value of the car has already depreciated below it's lease owed amount and i have taken excellent care of this vehicle. Mileage is horrid. Straight highway average 20 - 22. Around town can drop as low as 16mpg.
No sound speakers in third row seating.
One pro: the ride has been wonderful. Comfortable & noiseless."
"I rented this vehicle for a month and found it to be one of the smoothest riding vehicles I've ever driven, but it was almost brand new.
Now for the negatives: The interior parts are on the cheap side, but my biggest complaints is with the transmission. On hard acceleration from a stop, it seemed to take off in 2nd or 3rd gear with very poor perforance for a V6. On going into passing gear, it didn't seem like it could pick the right gear. And finally, when in cruise control and going down a hill it will downshift to try to keep the speed at the setpoint, with result being the engine is screaming at 5000 rpms and then after the hill, it won't upshift back to a cruise rpms. Manual intervention is required. This feature in slippery conditions would be like piling on the brakes. To be honest, I didn't check to see if there was some way to override the downshifting while in cruise control.
Mileage started off at about 16 mpg, but once above 4000 miles it started improving to an average of 19 mpg."
"I love my Dodge Journey. You can't beat the roominess or size. My husband and I are both Plus size people and we fit very comfortably. We test drove other LARGE SUV's and none compared to the room in the front for the driver. I purchased the SE and it lacks some serious power. It doesn't have any "get up and go" if you know what I mean. Would def. pay more for the 6cyl. now that I have been driving the 4cyl.
The fabric on the seats are cheap and it is very hard, nearly impossible, to get stains out. We have tried everything, and nothing has really worked for us.
Would I buy another Dodge Journey...for sure! Only I would go for the more $$$$$ 6 cyl with more options."
"I have the SXT model with the 3.6L V6. Generally, I like the car with the roominess, flexibility, comfort of the ride and ability to get in and out of tight spaces. While the engine has significant power, it also has significant torque steering when you get on the gas. As long as you know it's coming, you'll be OK.
My complaint is about the transmission. It's the 6 speed and it is crazy, all over the place as to what gear you're in. You will be doing 30 mph and you're in 6th gear. It shifts rough, it shifts oddly and this is after having it into the dealer for computer updates and new software downloads. There is nothing smooth about the transmission of this car. Which leads me to worry about the long term reliability as my mileage increases."