Based on 348 Ratings for the 2009 - 2015 models.Review this car
By Frank on Tuesday, May 12, 2009
overall rating 3 of 10rating details
"My 09 Journey STX is 10 months on the road has 29000 miles and has been in the shop 6 times so far. The vehicle has never broken down on me but there has been many issues that are annoying and are not acceptable. Most recent was that with in 25K miles the brake pads have worn down and the pads worn uneven and even had scorn the rotter from what the service manager told me "Too Much Metal in the pads." and of course they didn't warrant it because it was a wear item. Pads never made it to the indicators but damaged rotter so expensive fix at my cost. Yea thats High Quality Mopar Parts. The AC makes a loud rattle that has yet to be fixed, there was a grinding noise from the steering and was found that the reservoir was too small after several trips in, There was a creek in the pillar passenger side that took 2 service shop attempts and one full day the body shop to locate the fix. In the process they damaged the headliner and scratched up several places on door panels and other plastics. So back to the shop for a new headliner when delivered. Door hinges tend to start to make a spring sprung sound they fix with loading up on grease. Sunroof makes loud rub noise when opening in vent position. Last thing I can think of is that the alarm has gone off 2 times and the only way to turn if off is use the pull out key to unlock the door because the fob won't respond. The dealer hasn't been able to duplicate so guess I will have to live with this. Okay so the good about the vehicle is that it does have a good amount of power with the V6 but it averages around 18 to 21 mpg on a regular basis. One of the main features and reasons for the purchase was the towing. The 3500 lbs tow is a bit much for the car on speeds of 45 mph or more but around town it does okay. The gearing for 1st 2nd and 3rd are way too close together so shifting with manual mode you just bump through all three gears within 20 mph. It is a fairly comfortable ride and roomy car. The AC works very well and with the rear ac option the car cools down fairly quick. Don't count on the dash drink holder to cool your drinks as it heats up when car is off and runs off the ac so you get a slightly cooler than room temp drink. The under floor mats drink holders don't have drain holes so you have to be careful not to get carpet wet when emptying. Good amount of storage room through out. The interior lighting is fair and attractive. Traction is good and the car stops fast and hard when needed. This was very impressive to me when I had to nail them once because a kid road his bike right out in front of me. The third row seating is cramped and when you sit the seat up there isn't but 12 inches of cargo room which won't even hold most coolers or items for the trip. Overall, the vehicle has many good options and has been reliable to get from point A to B but I have found that the quality isn't what I expected or as good as the Nissans I always had in the past. Also one MAIN POINT to get across is, within 6 months and 18K miles I went to trade due to the unsatisfied towing I needed and found that I had already lost 11K in depreciation. Now in less than a year that has increased to about 15K..... That's a 65% loss in less than 10 months. I hope this helped in your decision. It would have if I had know before I bought."
18 people out of 20 found this review helpful
By Anonymous Reviewer on Tuesday, April 21, 2009
overall rating 9 of 10rating details
This customer did not provide a text review.
By dsak on Friday, March 27, 2009
overall rating 10 of 10rating details
"i bought this car for my wife, and she loves it more with every passing day. its acceleration is fenaminal and it has a much better ride than our 2007 grand caravan. the only complaint i have is the center counsil where the raidio is, i'm 6'5" and my knee sterts to hurt after a long drive. other than that it is the best value for a cross over type car. we bought it for ten thousand less than the ford or g.m."
21 people out of 22 found this review helpful
By AMN on Sunday, March 22, 2009
overall rating 5 of 10rating details
"I rent this SUV in California for a week and drove for about 2000 mls. For 3 passengers with 4 bags, the 4 cylinder engine is too weak. Acceleration is too slow. On a flat road 2000 RPM is ok, but in hills it was from 3500-4000 RPM with a roar almost all the time, on 8 degree climbing it was over 4000 RPM. That is too much for "Journey" SUV. Mirrored parts inside the cab (like chrome plated top of shift stick, frames on instrument panel and other) can blind a driver in sunny weather. Personally I do not like tire pressure warning light. When night-day temperature changing from 40 to 78 it appears and disappears several times a day. The good thing: large enough luggage compartment, lighter sockets for rear seats and in a luggage compartment. So, this is not "Journey SUV". Select 6 cylinders model. By the way, overall gas consumption was 21 mls per a gallon. Actually that is not good for 4-cyl."
3 people out of 3 found this review helpful
By Anonymous Reviewer on Sunday, March 15, 2009
overall rating 6 of 10rating details
This customer did not provide a text review.
1 person out of 1 found this review helpful