"We loved this car until it broke down just under 6 months of owning it. The starter burnt out and the oil pump went. The bottom half of the engine needs to be rebuilt because it was starved of oil. The dealership mechanic said it was a "freak accident." It has been in the repair shop for a week now. I will avoid the Dodge/Chrysler brand."
Pros: "Comfortable, drives well, good in the snow"
Cons: "Poor reliability"
Likely to recommend this car? (1-10): 1
"My wife and I are cab drivers and we've put over 30K miles on in 8 months. Besides regular maintenance, which our cab company takes care of, it's been in the shop for repairs 6 times. It's been recalled twice, once for an airbag issue and once for the ignition switch. Each time we've had to wait months for Dodge to have the parts available to repair it. Our power door locks system went out after 3 months and it took a $1000 fix, NOT covered under warranty, to fix the main problem but now the drivers side door switch doesn't work. Worst thing about the lock issue is when the locks don't work you CANNOT open the rid hatch, period! Now it's in the shop again for the return rollers and tensioner on the surpentine belt. Our passengers like the car, and we like it, but we just can't trust it."
"I currently own a 2009 Dodge Journey and I am so SORRY I eer purchased it. I have had more headaches than any new vehicle owner should have.
THE BIGGEST PROBLEM OF ALL IS WITH THE BRAKES. I HAVE HAD THE BRAKES, PADS AND ROTORS, REPLACED 3 TIMES IN 11 MONTHS (MARCH 2010 TO FEB 2011). IT'S NOT MY DRIVING SKILLS,OR THE ROTORS AND PADS. I have been told it is caused by the wheels heating up and warping the Rotors. Every time the brakes start to go bad, it starts with the entire car vibrating while I'm driving down the Interstate; this increases when I try to hit the brakes. You can't imagine how horrible it feels to wonder if you will lose your life when you need to stop and your car won't respond.
The fact that the Dash melted in the sun should have been an indicator of things to come. I don't think the dealership telling me that the Hot FLORIDA SUN may be to blame. I should be able to live in "Tierra del Fuego" and not have that happen.
The emergency peddle broke off within 6 months of ownership. The seats stain from anything falling on it; even water. They had to replace the entire seat because they could not get the stains out(I bought it with those stains, and the saleman promised they would clean it).
Bottom line is that Dodge used poor material to manufacture this auto and now wants to sell it as the best thing since sliced bread. Not so much!
I am not the only person having this problem. Check ALL the "Known Complaints for 2009 Dodge Journey" online, and you will see what I mean.
Why won't Dodge do a RECALL? I am fling for The Lemon Law.
My vehicle is not worth very much right now in your KBB.
I Hate Dodge Journey!!!!!!!!!"
"Brake pads wore out after 12000 miles, brakes squealed had to replace the front rotors local Dodge dealership handed me a paper from Dodge stating that the squealing was "normal vehicle noises" . Front end vibrates when braking at freeway speed. Sluggish motor for a 6 cylinder. Can't keep the front end aligned. Terrible leg room in back seats. Sorry I bought it. First Dodge I have owned at it will be the last one. Don't make my mistake...don't buy this car and be cautious buying a Dodge product"