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2012 Chrysler Town & Country

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2012 Chrysler Town & Country Review

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KBB Expert Rating: 7.1

Like the Chrysler Corporation itself, the Town & Country underwent a substantial transformation in 2011, with new front and rear styling, a new engine and suspension, and a vastly improved interior. One of the oldest nameplates in production, the Town & Country name has long evoked fine living, from the jaunty convertibles with real wood body trim in the 1940s and 1950s to the yacht-sized wagons last seen in 1977 to the woody-effect K-car wagons and convertibles of the 1980s. Reborn as a luxury minivan in the 1990s, this is the status the Town & Country holds today, and it retains the class to itself. From its big rear-seat entertainment system to its innovative cabin amenities, the 2012 Chrysler Town & Country remains a standout choice for fine family living on the go.

You'll Like This Car If...

If you refuse to accept life's necessities like family transportation and versatile utility without a generous helping of luxury and style, the 2012 Chrysler Town & Country's impressive standard and available features will likely satisfy your needs as well as your desires.

You May Not Like This Car If...

If maximum resale value and an untarnished reputation for bulletproof reliability are your top priorities, you should probably forgo the frills and head to your Honda or Toyota dealer. Only time will tell if Chrysler has mended its ways as much as this minivan's initial impressions suggest.

What's New for 2012

Heavily revised for 2011 with new styling and the class-leading horsepower of Chrysler's new Pentastar V6, the Town & Country edges higher in refinement for 2012. Leather seating and rear-seat DVD entertainment are now standard on all trim levels.

Driving the Town & Country
Driving Impressions

If you haven't driven a Town & Country since its transformation in 2011, it's worth some time behind the wheel. The revamped suspension provides excellent road manners, with precise steering,...

... minimal body roll and a velvety ride. Chrysler's new 3.6-liter Pentastar V6 has power in reserve and can move a fully loaded Limited model without making you wish for a HEMI V8. The engine and transmission work fairly seamlessly, never feeling overburdened or indecisive, and the dash-mounted gear selector is easy to master. Noise levels inside the Town & Country are quiet enough to make conversation easy among all three rows. Faults are hard to find in the Town & Country, but it's something of a reach to use its touch-screen audio system, and a somewhat wide turning radius makes it feel less nimble in parking lots, especially when compared to the exceptionally tight-turning Honda Odyssey and Toyota Sienna.

Audio/Video Options
In addition to the comprehensive Uconnect infotainment system up front, Chrysler's flagship minivan offers dual, independent rear video screens that allow second- and third-row passengers to watch two different DVD movies, play different video games or even watch the Disney Channel, Nickelodeon or Cartoon Network Mobile via SiriusXM Backseat TV.

Heated Steering Wheel
A feature offered on no other minivan, this small convenience is greatly appreciated on mornings when the thermometer dips into single digits.

2012 Chrysler Town & Country Details
Interior

Chrysler minivans have long been a showcase of innovation, and now the Town & Country offers the refined appearance to match. Soft-touch trim and chrome-trimmed instruments' elegant LED lighting complement standard leather on the first two rows of seats as well as the manually tilt/telescoping steering wheel. Standard power front seats are supportive yet supple, and Chrysler's Stow 'n Go second-row bench remains the industry benchmark, with easy folding and under-floor storage when the seats are in use. The third row can be flipped 90 degrees for tailgate-party seating. It's easy to lose count of the many bins, cubbies and power ports, though a 115-volt household-style outlet is a standout.

Exterior
2012 Chrysler Town & Country photo

Sparkling chrome with sparks of innovation continue to make the Town & Country shine. Its 2011 makeover added the new wave-form chrome grille and jeweled headlights, and 17-inch alloy wheels are standard across the board. All six side windows, the liftgate and both sliding doors are power-operated, with the slider rails concealed between the rear side windows and chrome trim, a styling lesson Honda should learn. The standard roof rack features clever Stow 'n Place crossbars that fold into the side rails when not in use.

Notable Equipment
Standard Equipment

Chrysler's entry-level 2012 Town & Country Touring comes well-furnished, with 8-way power front seats, power-adjustable pedals, and 3-zone air conditioning. Power windows are featured in all three rows, the rearmost being flip-open vents. The CD/DVD/MP3/SiriusXM audio features a large touch screen, a hard drive and steering-wheel controls, and there is a rear DVD system with a 9-inch screen in the second row. The smooth 3.6-liter Pentastar V6 is mated to a 6-speed automatic transmission. Standard safety systems include 3-row side-curtain airbags, front side-impact airbags, a driver's knee airbag, electronic stability control, Brake Assist and a rearview camera.

Optional Equipment

Navigation, proximity keyless entry, a heated steering wheel and a SafetyTec package including Rear Park Assist and Rear Cross Path Detection are among the few options available on the Touring model. Stepping up to the Touring-L adds chrome mirrors and the SafetyTec package as standard, while option choices expand as well, including second-row bucket seats, a third-row DVD screen and a power sunroof. The top-line Limited adds power first- and second-row seats with fancier leather, a power-folding third-row seat, the third-row DVD, xenon headlights, a heated leather-and-wood steering wheel, and the UConnect media system with Bluetooth phone and audio, iPod connectivity and navigation.

Under the Hood

The Chrysler Town & Country offers a single drivetrain configuration: the new-for-2011 3.6-liter Pentastar V6 teamed with a 6-speed automatic transmission and front-wheel drive. The Pentastar is easily Chrysler's most enjoyable V6 to date and may even rank as one of the best V6 engines on the market. Smooth, powerful and fairly fuel-efficient, its 283 horsepower and 260 lb-ft of torque are a welcome improvement for the Town & Country, allowing it to finally compete with the Honda Odyssey and Toyota Sienna. In addition, the Pentastar is Flex Fuel compatible, meaning it can run on a combination of gasoline and E85 ethanol.

3.6-liter V6
283 horsepower @ 6,400 rpm
260 lb-ft of torque @ 4,400 rpm
EPA city/highway fuel economy: 17/25 (gasoline), 12/18 (E85)

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2012 Chrysler Town & Country Consumer Reviews

Overall Rating
7.3
Out of 10

Based on 423 Ratings for the 2008 - 2016 models.

Review this car
  • Value
    7.6/10
    Quality
    7.3/10
  • Reliability
    7.5/10
    Performance
    7.7/10
  • Comfort
    8.3/10
    Styling
    8.2/10

Transmission Problems

By on Tuesday, July 12, 2016

I own this car - My approximate mileage is 109,000

10 6.0
overall rating 6 of 10rating details

Reviewer Ratings

Overall Rating
6/10
Value
6/10
Reliability
2/10
Quality
5/10
Performance
9/10
Styling
8/10
Comfort
7/10

Pros: "Fun and comfortable to drive"

Cons: "Count on the transmission going out."

Likely to recommend this car? (1-10): 3

"Every Chrysler van we've owned have had the transmission go out between 100,000 and 125,000 miles! Tried a Caliber three years ago, and that transmission went out in less than 80,000 miles. Chrysler has a lot to do to improve their drivetrain."

Electronics are a nightmare

By on Thursday, June 30, 2016

I own this car - My approximate mileage is 32,320

10 1.0
overall rating 1 of 10rating details

Reviewer Ratings

Overall Rating
1/10
Value
2/10
Reliability
1/10
Quality
1/10
Performance
8/10
Styling
8/10
Comfort
8/10

Pros: "Great capacity and ride"

Cons: "electonics."

Likely to recommend this car? (1-10): 1

"32K on car and alternator fails taking battery with it-cost $1,100.00. Reading all kinds of articles on bad design of TIPM. Planning on dumping car. Worst mistake we made buying a Chrysler product. A neighbor has one, always an electronic problem of some nature."

2 people out of 4 found this review helpful

Nice ride, travel. Mechanical poor.

By on Friday, June 3, 2016

I own this car - My approximate mileage is 84,000

10 4.0
overall rating 4 of 10rating details

Reviewer Ratings

Overall Rating
4/10
Value
7/10
Reliability
3/10
Quality
5/10
Performance
8/10
Styling
8/10
Comfort
5/10

Pros: "great for long trips, smooth ride"

Cons: "Brakes, Cooling design are problematic"

Likely to recommend this car? (1-10): 1

"Poor dealership. Front Brakes replaced 3 times and wore out faster than any vehicle we have owned (out of over 25 vehicles), Bad design for cooling system with plastic hoses routed immediately over engine manifold. Coolant system leaks 2 times as a result. Brakes and coolant hoses problems appear to be common. Oil pan leak at 60K miles. Air filter change is very difficult due to design of connectors, location is okay. Window regulator failed in driver side front. Stow and go seats are a great feature but are a little difficult to operate."

5 people out of 5 found this review helpful

Never a problem

By on Thursday, May 26, 2016

I own this car - My approximate mileage is 103,000

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Pros: "Reliable"

Cons: "Many of the gadget motors are prone to failure."

Likely to recommend this car? (1-10): 10

"I purchased my 1999 T&C LXi immediately after it was traded back to the dealer with 30,000 miles. I used the van to take my high-school kid to debate tournaments. Now the van has 103,000 miles. My T&C has never had an accident or major mechanical problem. Some of the tiny motors don't work well, such as on a few windows, so I don't move those windows. I have the original engine and transmission. I flush the transmission every year. Now I'm in the market for a newer Limited version, say a 2012."

2 people out of 2 found this review helpful

This is a great car. Perfect condition

By on Wednesday, May 18, 2016

I own this car - My approximate mileage is 22,150

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

Likely to recommend this car? (1-10): 10

"this is an excellent Town and Country with over a full year of warranty. Purchased july of 2014. Everything is perfect no wear at all."

4 people out of 7 found this review helpful

Many visits to dealership for repairs!

By on Wednesday, May 18, 2016

I own this car - My approximate mileage is 63,000

10 3.0
overall rating 3 of 10rating details

Reviewer Ratings

Overall Rating
3/10
Value
3/10
Reliability
3/10
Quality
3/10
Performance
3/10
Styling
10/10
Comfort
10/10

Pros: "Interior options, comfortable, lots of storage"

Cons: "transmission problems, clunking"

Likely to recommend this car? (1-10): 1

"This vehicle has been in the shop a lot (I think I am up to 12 times now). It took over a year and a half (and 3 dealerships) to get some big clunks taken care of. Since the day I bought it, the front end shudders when you begin driving. The 4th dealership put in a new valve body, which made it worse. Six months later they said they had gotten a bad batch of valve bodies and put another one in. It did not fix the shudder, but took it back to the original shudder. They will not even look at it under the power train warranty now that it is over 36,000 miles, even though that is supposed to go to 100,000 miles. Arbitration with Chrysler was a joke. Chrysler has stopped returning my calls to get this fixed. NEVER AGAIN!!!!"

14 people out of 14 found this review helpful

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