Advertisement

Why ads?
Popular at KBB.com
  • Pickup Truck Buyer's Guide
  • 15 Best Family Cars of 2015
  • Class of 2015: New Vehicles Ready to Roll
  • Kelley Blue Book Best Buys of 2015: Pickup Truck
Go

2014 Chevrolet Silverado 3500 HD Crew Cab Review

Get Your Fair Purchase Price See actual transaction prices, explore total cost to own, projected resale value and more. See what you should pay

Buy used | Trade-in/Sell

2014 Chevrolet Silverado 3500 HD Crew Cab Expert Review

By

Those who haul big loads and tow big trailers need a big truck, and the 2014 Chevrolet Silverado 2500 HD and 3500 HD deliver the size and muscle to get big jobs done. As with their GM corporate cousins, the GMC Sierra 2500 HD and 3500 HD, and the equivalent heavy-duty competitors from Ford and Ram, the Silverado HD trucks are available with a really strong gasoline V8 or a monstrously-strong turbodiesel V8. There are the usual cab configurations and cargo-bed lengths, and trim levels from basic to leather. The Silverado HD delivers enormous towing capacity – although not the best in class – and offers a bi-fuel system that allows running on gasoline or compressed natural gas (CNG) – meaning a potential cost saving, depending upon fuel prices.

You'll Like This Car If...

You know who you are. You need a big truck, you've been driving a big truck, it's time to get rid of the old one, this new one is better and more powerful. If you're a longtime Chevy guy or gal, the 2014 Silverado HD could be for you.

You May Not Like This Car If...

If you need to know your truck has a higher torque rating than the other trucks, the truth is the Chevy HD is behind both the Ram HD and Ford Super Duty turbodiesels. All these trucks will do the job – you need to decide which is for you.

How It Ranks

#46

out of 69

Horsepower

#53

out of 65

Consumer Ratings
View all rankings

Consumer Rating

8.6 out of 10
View all
consumer ratings
2014 Chevrolet Silverado 3500 HD Crew Cab Low/wide front photo What's New for 2014

Even though the half-ton Silverado 1500 is all-new for 2014, the 2014 HD Silverados won't change over until next year. Meanwhile, a 4.10:1 axle on gasoline-engine models increases tow ratings by 4,500 pounds, the bi-fuel compressed natural gas system is available on the 2500 HD Crew Cab, and there's an available spray-on bed liner.

Driving the Silverado 3500 HD Crew Cab
2014 Chevrolet Silverado 3500 HD Crew Cab Front angle view photo

Driving Impressions Just because these are heavy-duty trucks does not mean living with them is a harsh experience. The 2014 Silverado HD trucks all have a firm and well-controlled suspension, nice steering...

... with good feedback, and a reasonably smooth and comfortable ride. We can't help but have a fondness for the 6.6-liter Duramax turbodiesel V8 with its 397 horsepower and 765 lb-ft of torque. With a 10,000-pound trailer hitched up, the 2500 HD seemed barely to recognize it was there. Towing capacities are dependent upon a variety of factors, but suffice it to say, if this won't handle it, you need something a lot bigger – probably something with a big, red "S" on its chest. Expectedly, the diesel is louder than the gasoline engine, but not obtrusively so, and the passenger compartment benefits from thorough efforts in sound deadening.

DURAMAX TURBODIESEL ENGINE
Even though it's not the most-powerful of all the HD diesels, it's still as strong as a bad smell at low tide and much smoother than you'd expect of a diesel. As a bonus, the Silverado is commendably quiet, so you don't feel you're in an 18-wheeler.

BI-FUEL SYSTEM
Available on 2500 HD extended-cab models as an $11,000 option, this system enables the Silverado to run on traditional gasoline or compressed natural gas. The CNG tank takes up some bed space near the front, but can potentially save you money by using the alternative fuel.

2014 Chevrolet Silverado 3500 HD Crew Cab Details
2014 Chevrolet Silverado 3500 HD Crew Cab Dashboard, center console, gear shifter view photo Interior

The 2014 Chevy Silverado HD's interior varies widely depending on what trim and cab configuration you choose. A base WT model with regular cab seats three on a vinyl bench and has few frills, not even power windows. It's made to be exactly what its initials stand for: Work Truck. Extended-cab models, meanwhile, expand passenger count to six with a rear bench. Crew cabs are also configured to seat six or, with individual front seats, five. Crew bosses will appreciate the premium, leather-lined accommodations of LTZ models. When properly equipped, the Silverado HD serves as a rolling office, thanks to multiple power outlets and the option of it becoming a mobile Wi-Fi hotspot.

Exterior
2014 Chevrolet Silverado 3500 HD Crew Cab photo

The 2014 Silverado HD comes in two flavors: 2500 and 3500, representing nominally 3/4-ton and 1-ton models. They are somewhat boxy, with a large chrome grille and a raised power-dome hood. The even-heavier-duty 3500 models can be had with dual rear wheels – if you plan to park your Silverado HD in the garage, make sure it can fit. Even with a regular cab, at 225 inches the Silverado HD is more than two feet longer than the Chevy Impala full-size sedan. Crew-cab versions with a long box, meanwhile, measure 259.1 inches, or over 21 feet in length.

Notable Equipment
Standard Equipment

In base Work Truck form, Chevy Silverado HD models won't spoil you. These really are work trucks, and part of that work is cranking your own windows unless you pay for some options. However, the base models are equipped with a powerful V8, 4-wheel antilock disc brakes, stability control, air conditioning, cruise control, an AM/FM stereo, and a heavy-duty handling/trailering suspension package. LT trims add power windows and door locks, a CD player, premium cloth seating, and more. Top-line LTZ models come with steering-wheel-mounted controls, Bluetooth, Bose premium sound, leather seats and a heavy-duty locking rear differential. All 3500 HD models get the locking differential and heavy-duty trailering equipment.

Optional Equipment

Every 2014 Silverado 2500 HD and 3500 HD can be had with the more powerful Duramax 6.6-liter turbodiesel engine, as well as 4-wheel drive in place of the standard rear-wheel drive. Other options vary by trim, and range from power windows and door locks in base models to a rearview camera and heated and cooled leather seats in top trims. Creature-comfort options include a touch-screen navigation system and premium audio, while work-related add-ons include an EZ-Lift tailgate, snow-plow prep package and dual 125-amp alternators. 2500 HD models with the 6.0-liter V8 and extended cab can be equipped with a bi-fuel system that enables the engine to run on gasoline or compressed natural gas.

Under the Hood
2014 Chevrolet Silverado 3500 HD Crew Cab Engine photo

Two engines are available on 2014 Chevrolet Silverado HD models: a 6.0-liter gasoline V8 that's flex-fuel capable and can also be configured as a factory option to run on compressed natural gas (although doing so reduces the power output), or a 6.6-liter turbodiesel V8 that can run on B20 biodiesel fuel. In addition to offering much more power than the gasoline engine, the diesel includes an exhaust braking feature to help slow the truck on descents. To reduce emissions, the diesel engine uses a urea-based fluid in a 5.3-gallon tank that needs to be refilled every 5,000 miles. Both engines are linked to 6-speed automatic transmissions, with a heavy-duty Allison 1000 available for the diesel. The EPA does not rate the fuel economy on heavy-duty trucks such as the Silverado 2500 HD and 3500 HD.

6.0-liter V8
360 horsepower @ 5,400 rpm (301 hp @ 5,000 rpm w/CNG)
380 lb-ft of torque @ 4,200 rpm (333 lb-ft @ 4,200 rpm w/ CNG)
EPA city/highway fuel economy: N/A

6.6-liter turbocharged diesel V8
397 horsepower @ 3,000 rpm
765 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: N/A

A base 2014 Chevrolet Silverado 2500 HD with regular cab has a Manufacturer's Suggested Retail Price (MSRP) starting at right around $30,000. A well-equipped 4-wheel-drive 3500 crew cab dually in the LTZ trim level will be in the range of $48,000. Load up a 4-wheel-drive 3500 HD with a diesel engine (a roughly $7,200 option alone) and all the trimmings, and you can have a price that's beyond the $60,000 mark. However, the Chevy's starting price is right in line with those of heavy-duty truck rivals from Ford and Ram. Before buying, be sure to check the Kelley Blue Book Fair Purchase Price to see what others in your area are paying for a 2014 Silverado HD. The Silverado HD's resale value runs right in line with the Ford F-Series Super Duty and Ram 2500/3500, with residuals varying a bit depending on trim level and cab configuration. In general, diesel models have a slightly higher resale value than those with gasoline engines.

To find out what consumers are really paying for this vehicle, first select a style to see the Fair Purchase Price| Calculate payments for this vehicle

Get Your Fair Purchase Price See actual transaction prices, explore total cost to own, projected resale value and more.

2014 Chevrolet Silverado 3500 Consumer Reviews

Overall Rating
8.6
Out of 10

Based on 107 Ratings for the 2007 - 2015 models.

Review this car
  • Value
    8.6/10
    Quality
    8.8/10
  • Reliability
    9.0/10
    Performance
    8.9/10
  • Comfort
    8.9/10
    Styling
    8.8/10

Good Design, Decent power, Good 4x4 Unit

By on Friday, April 10, 2015

I own this car - My approximate mileage is 53,850

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
9/10
Reliability
9/10
Quality
9/10
Performance
9/10
Styling
9/10
Comfort
9/10

Pros: "Enterior space and versatility"

Cons: "Miles Per Gallon"

Likely to recommend this car? (1-10): 9

2007 Silverado 3500HD Crewcab 4x4 53850 Miles

"No complaints other than it could be better on fuel The best I've ever got out of it was 13 highway Average MPG is around 11 to 12 For a small block gas motor it does decent"

7 people out of 14 found this review helpful

2007 Silverado 3500HD Crewcab 4x4 53850 Miles

very nice truck

By on Tuesday, March 31, 2015

I own this car - My approximate mileage is 326,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
9/10
Reliability
10/10
Quality
9/10
Performance
10/10
Styling
8/10
Comfort
9/10

Likely to recommend this car? (1-10): 10

"I have owned this truck for a while now and love the truck. i would say it would pull anything you want to put behind it. also l and I have had no problems with this truck other than the normal over the road maintenance that it need. the two things I would say to be cons it the amount of room in the truck because I'm 6"3 and I would like to have more room. second I would say the winters are hard do to the fuel filter I've had to put in this truck when winter hits. other any that it's a great truck. hope to make this truck as far has it will go."

3 people out of 7 found this review helpful

Good truck. Nothing fancy.

By on Thursday, January 29, 2015

I own this car - My approximate mileage is 32,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
8/10
Reliability
9/10
Quality
9/10
Performance
7/10
Styling
7/10
Comfort
7/10

Pros: "No frills work truck. Very quiet smooth diesel."

Cons: "Wish it had more towing capacity."

Likely to recommend this car? (1-10): 9

"Compared with the Fords and Rams, the Chevy 3500 HD dually is plain vanilla. Doesn't have the styling of either one of those, but I use this strictly as a hauling and towing vehicle. No King Ranch or Big Horn fur-fru appointments. Where this truck really outshines the others is in the Isuzu-made diesel engine. It's smooth, very quiet and powerful. I routinely haul 20k plus trailer loads and whlie Im pushing the limits of what it can handle - and it feels like it - this truck chugs along as it should. The Fords and Rams have rattle box diesels by comparison. If you like that sound, get one of those. This is my second 3500HD diesel from Chevy and Ive had zero mechanical or electrical problems. But the paint is peeling in a couple of places....not real bad but annoying and the dealer acted like he was doing me a favor by fixing it - within the warrantee period. Sometimes I look at the new 1 ton trucks by Ford and Ram because they have much higher towing capacity than my 2011, but they run almost 70k ! Ouch. Unless I come into some $ or this truck starts crapping out, its a keeper."

8 people out of 13 found this review helpful

Advertisement

Why ads?
Get Your Fair Purchase Price See actual transaction prices, explore total cost to own, projected resale value and more.