"I purchased a 2011 Luxury SRX last year. I give it a top rating for style, and one of the nicest interiors of the many new Cadillacs I have owned over the last 20 years, but that's about it.
This car is underpowered, poor milage in City use, has a jerky transmission, and a harsh ride with seats that are too firm.
Cadillac almost had it right, but took cheaper shortcuts before going in production. I'm not totally down on this car, but it has been a disappointment. It also has inherent problems with the parking sensors that there's no fix for.
I've read reviews from other owners who think this is a powerful crossover and I can only wonder what they compare it to...their riding mower?
I'll keep it till next year and trade for something that has some pep, a transmission that doesn't jump gears at the slightest move for speed, that doesn't jerk as it downshifts as you slow down, and most importantly isn't a gas guzzler that is nowhere near the posted 18 MPG City."
"Purchased 2010 SRX Turbo at Orange County, CA. dealer on 2/21/10. Three days later, with only 108 miles on the car, the engine and/or turbo blew leaving me stranded on the side of freeway. Since model is so new, there does not appear to be enouigh knowledge about service at local Cadillac dealers. As of today, we have not heard exactly what is the problem or proposed solution. For now, suggest you stay away from buying a 2010 SRX."
"I had a 2004 SRX I bought new and traded in for 2010 SRX (I liked the new design). Was looking at Acura MDX also and found the SRX to be more car like ride and easier to handle, plus American made. Rides much smoother than my 2004 SRX did. Small item worth noting, I have found in my 4 weeks of owning the SRX is that the overall car is sturdy, however the hinge for the door with the gas cap is not on to strong. Would buy it again in a minute."
"This is a vehicle that has a harsh ride that you feel every bump in the road. It's very underpowered with a 6 speed auto transmission that jerks as it changes gears, and jerks as you slow down. The engine is noisy and guzzles gas as if it were a muscle car. You will NEVER get anywhere near it's "EPA" posted milage. About 16.5 MPG is tops with a light foot on the gas pedal.
The seats are very hard and uncomfortable.
The interior is excellent...one of the nicest in any luxury car or Crossover. Fit and finish is perfect. Having said that, I'm still sorry I bought it and will get rid of it early next year."
"I just picked-up a FWD luxury edition with the navagation package in tri-coat red.
It is a gorgeous color!
So far the car has been great.
The bluetooth and the navagation system are great toys and also make driving very easy. No more phone up to my ear while driving.
The back-up camera is a valuable addition that make this vehicle much easier to manuver.
No negatives of any significance to this time."
"Drove it 3.4 years. All the bells and whistles with no maintenance problems. Very comfortable and stable ride with good hwy mileage. Large display with ONSTSAR nav, Bluetooth hands free calling. Left outside during winter and summer with no rust or paint fade - still looks and acts like new. Could have a bit more cargo space."
"Have a 2010. Have owned it 18 months. Engineers need to work on the very large window dividers on the front window - loss of valuable viewing area while driving. Even my son commented on that when he drove it. Also passenger headrest completely disrupts view of rear passenger window when checking out what's in that lane. Can't see at all out rear drivers side when hoping to pass. Now rear pinion bearing has gone out & ruined gears. Need to replace whole rear end according to dealership. What's next? Warranty is about to expire. Very disappointed.Did not drive it hard.
Don't forget poor pick up. Gets 23 mpg."
"I bought this caddy and just love it. I went from a honda truck to a cadillac. It is a extremely comfortable car to drive. I have had it for a year or so and haven't had a problem with it. I feel the cadillac is made better than the honda truck. It is a fuel efficient truck. I use to pay more to fill up my honda truck. It is very spacious and has a great trunk. If you are looking for a nice small suv i suggest you buying this truck. YOU WILL LOVE IT! I will probably just by the suv thats how much i love it instead of leasing it."
"My husband and I got this car to have something bigger than my sedan, but smaller than his Truck as we have two growing sons.
This car is a great mid-size vehicle that drives well and has plenty of amenities and leg room.
Totally Jazzed about our new Baby!"
"We had an extremely bad purchase experience. In reviewing our purchase/vehicle satisfaction survey, Cadillac could not get the dealer's cooperation in responding. Having said that, I just have a bad taste, I guess. There are many options, but some are not "customer friendly". It was difficult to find the USB port, and inconveniently located. Floor mats are extremely small, not worth even having. Navigation is hard to use. Fuel economy is poorer than I anticipated. Those are the greatest disappointments. Resale/trade-in value is also poor. Apparently there's low demand for this car."
"I bought this car after 10+ years driving a minivan. I love the handling. I love the fact I can switch to manual at the simple push of the handle. It rides relatively smoothly but is a bit more noisy than I expected. Though this is a heavy crossover, I have made lane changes and not disappointed the car behind me as I have every ability to leave them far behind with the combo horsepower/manual shifting.
The attention to detail is above and beyond. I have family who drive Mercedes' getting in my car saying, "I don't have this," or, "I don't have that. What is this feature? Ooohhhh. That's so nice!" I have friends saying they want this for their next car.
Overall, this is an amazing vehicle with details that make the sticker price far worth it. Some day I will be able to buy the car with two doors, two seats- one for me and one for my purse- but for now? I can drive myself and my girls around in detailed style with less abandon than other cars but have everyone comfortable and happy all the same.
There is room for me, my girls, a friend or two if we squeeze and my daughter's cello- we are good to go! And the Cadillac styling makes it all the better. This is, hands down, a beautiful car."
"I've owned my SRX for 10 months now and it has been fantastic. Great ride, fit and finish. Mileage is good for the size of the vehicle. Not as powerful as some in the class but I didn't get the Turbo as that wasn't an issue for me.
It still gets lots of admiring looks and comments from friends and strangers.
Great value for the money -- 10,000 to 20,000 less than comparable Japanese and German vehicles.
Had a minor recall issue repaired at the dealer -- hose connection for the power steering.
All around I"m extremely happy with the SRX."
"I have owned this car for 3 months, and it is by far one of the best. The ride is great, gas mileage is very good, fit and finish are great, looks are one of the best looking vehicles around, it is somewhat smaller than what I owned before(Acadia), but I wanted a smaller suv, and it is equipped with almost every option you can get. extremely quiet on the highway. backup camera is very good.
"GM GM GM...Will they ever learn? NICE looking auto but refinement is lacking! I have had NUMEROUS (over 15) visits to the dealership for everything from trim falling off to oil leaks to faulty wheels, broken seat, now THE CLOCK WON'T KEEP TIME! (WASN'T THAT A PROBLEM SOLVED IN THE '20s?) HORRIBLE GPM (18-20), it tracks real weird on freeways (almost dizzying as it gets a weird side-to-side undulation around 70mph that never stops)! I honestly traded a NEW import that I loved for this SRX as a show of support for my country and community...I'm glad I may have helped but I'm sorry I did that to my wallet! I will be trading it in this Monday. I am of the belief that if one spends one's hard earned $ on a product it better be worth it...this "Cadillac" of products does not represent what I believed that used to mean! $56K...NO WAY...$35K maybe.. Sorry GM, I tried!"
"I bought this car as a temporary vehicle to tide me over for what I thought would be less than a year, and it turned out to be almost two. For looks and design I give it 10 out of 10. A nice interior, and that's where it ends.
This car is drastically underpowered with a noisy engine, and a transmission that is jerky and always searching for the right gear. The ride is horrible and you feel the slightest bump. Add to that the seats that have the same comfort as a park bench.
Gas mileage is very poor and under the best conditions with a light foot in city driving is about 16 MPG. I've had a lot of new Cadillacs over the years, and I have never disliked a car as much as this one.
If you enjoy the ride of a 1947 Chevy pickup, you'll love this car. I traded for the new 2013 Cadillac XTS and love everything about it, so I'm not anti Cadillac.
You really need to think twice about buying a 2010 or 2011 SRX, and then walk away from it. One last thought, I was loaned a 2013 SRX while my XTS was in for a minor service, and in fairness they beefed up the engine, and slightly softened the ride...not a lot, but some."
"My fist luxury car. What a great decision to buy. There is not a thing I dont like about it. Sporty, stylish, great interior room, and fuel mileage is excellant on highway. Bought it used with 26K miles on it and have taken three trips two over 600 miles each and one at 300 miles. Made those drives without any problems. Got over 400 miles on the last trip on one tank of gas. Pulled a trailer back and hardley knew it was back there."
Cons: "Constant shifting while driving on hilly roads."
Likely to recommend this car? (1-10): 10
"So far it is pretty much what I expected. I enjoy it very much. Mileage is average with 24.8 being the best on a trip. My only real complaint is the constant shifting when driving on hilly roads. The downside, I guess, of a six speed transmission.
With the bright red finish and the chrome wheels, it is an eye turner."
"Drove my wife nuts test driving all the major carmakers crossovers. Two adults and two teens and the shortest is 5' 11". This was the only crossover that was comfortable for all of us. Got the full loaded turbo AWD version and we are really liking it. The imports all look bland on the outside. Have just moved from an STS and in 3 years of leasing it have only seen 5 on the road. I don't own an iphone and I don't want to be driving what everyone else is."
Pros: "Quality materials,styling, comfort and convenience"
Cons: "Back seat room and storage area good not fantastic"
Likely to recommend this car? (1-10): 10
"I am overall very high on my 2015 Cadillac SRX. The quality is if anything above expectations: great materials, perfect fit and finish, convenient controls. I like the CUE system - you have to learn a little, like a new smartphone, but it performs as it should - and I LOVE the 4G LTE services. OnStar is surpisingly useful too.
The cons are slight. The rear seating area is not that big, but works for us. It doesn't have the storage space of a mini-van, but I knew that. And it doesn't "seem that quick" on acceleration, although when I time it, it's actually much faster than my former V-8 luxury car.
It uses regular gas, and mileage has actually been better than it's EPA rating!
Great value for a true luxury car and just a very nice car with the absolute latest tech and convenience features."