"I own a 2010 SRX which was purchased new. This vehicle fails in comparison to other Cadillacs I have owned (Escalade and CTS-V). The SRX is beautiful on the exterior and interior and has a very comfortable ride. I will be trading this in the next few weeks as it will soon be out of warranty. I have had numerous electrical problems and other problems, such as the rear hatch opening on its own and not closing back (this has happened 3 times now), the air conditioner blowing out heat wide open and would not turn off, the rear DVD screens have now had to be replaced twice due to overheating and turning brown from overheating. The vehicle is currently having to be repainted (under warranty) due to the paint peeling on the hood and bumper. I am very disappointed in Caddilac with this vehicle and would not recommend."
"We bought my wife the 2010 SRX4 AWD with the performance package. We've had it for over a year now and have put approximately 12k miles on it.
*Attractive exterior/interior redesign. We are in our late 20's and wouldn't have considered the previous model's station wagon look.
*Fair amount of storage for a smaller vehicle.
*Impressive handling, especially in the snow and on ice.
*Active HID lights are great.
*Shop visits for warranty repairs...
(a) 3x to fix trunk that would open on it's own
(b) Additional 3x to fix clock issue that resulted from trunk repair. Total of 6 dealership visits within 2 months, after the 2nd the dealership would p/u and d/o car and leave us with a loaner.
NOTE: A lot of the visits could have been eliminated but the dealer insisted that the problems were related to software updates, ended up needing the computer chip replaced for each problem.
*Poor visibility looking into oncoming traffic.
*Can't get cooled seats as a stand alone option.
*Gas mpg is fair. We avg approx 16-17 mpg for everyday driving which is mainly on back roads in the suburbs. We avg approx 21 mpg for highway driving."
"I am a former CTS-V owner, yes, the one with 556 HP. My biggest concern was sacrificing speed, luxury and handling that I had come to enjoy, in order to get the room and function of an SUV. This crossover is truly both! Mine is the AWD Performance model and I have had zero issues with the transmission, even when pulling a low-boy trailer. Smooth and responsive is how I would describe my experience. The SRX has wonderful suspension and hugs the road much like a sportier car. The multiple options for configuring the rear, are very convenient for my work as a designer, for those trips to costco or for taking the large dog to the park (recommend the heavy duty pet cargo net accessory). This car is great looking - especially with the chrome upgrade wheels and the panoramic sunroof gives me the feeling of a convertible (without the bad hair). This car is a great value and I would encourage you to give a test drive."
"I am only giving the 2011 Cadillac SRX 4 Stars because I havent had it a week yet. Thus far I like the vehicle, I purchased the Luxury FWD model. So far the vehicle is really user friendly, has a great ride.. There are some parts of the interior that look like leather but arent and I don't think Cadillac should have skimped on that. But for all of the features you can't beat the price. I also looked at the Infinity FX35, BMW X3 and the Acura MDX and Cadillac seemed to be the best buy. I havent driven American in years and this is my journey back, so I truly hope Cadillac doesnt dissapoint me. I like the warranty and the free maintenance service."