Based on 281 Ratings for the 2008 - 2013 models.Review this car
By disappointed on Tuesday, May 19, 2009
overall rating 2 of 10rating details
"I purchased my 09 CTS AWD in October of 08. It's a beautiful car and it handles great. That being said - this car's been in the shop as much as it's been in my driveway. From small problems (engine light, annoying rattles, stuck console door) to big problems - faulty transmission that needed to be replaced... this car has been a huge disappointment. I held off submitting the JD Powers review because I hoped GM would make it right - but they fell far short of the mark. The last straw was a noise that recently developed somewhere in the under-carriage (maybe it's also related to the transmission?). As a result I got rid of the car and I am sad to say that I will no longer buy a GM product. They should have done the right thing and replaced the car at some point (as I repeatedly requested). My only other alternative was lemon-law - and I didn't want to go through that. Overall, the CTS and dealing with GM/Cadillac was a very disappointing experience. It was surprising for a company that's trying to rebound."
10 people out of 12 found this review helpful
By TexLex on Friday, May 08, 2009
overall rating 4 of 10rating details
"I've had my CTS DI for a little over a year-it is fully loaded & has given me nothing but problems. It has been in the shop for many, many various problems 7 times in 14 months. Problems range from noisy brakes to window rolling down on it's own, to unknown reason for check engine light coming on several times, and many,many more problems. It is scheduled to go in next week again (#8) to fix a couple of the problems but new issues have popped up in the last week. Am talking with GM rep & Dealer to get out of this car. $47,000 to be in a rental car every 2 months. Very disappointed- beautiful car but too many problems."
14 people out of 15 found this review helpful
By Beemer on Tuesday, May 05, 2009
overall rating 5 of 10rating details
"I've had Mercedes,Lexus and BMW. This is my first Cadillac and my last Cadillac. I have been back to the dealership for diagnosis and repair 4 times with different electrical problems. ( the first one took over 2 weeks to find ) I have been in a rental car 4 weeks total over the last 12 months. I have never been so dissappointed. Not even able to have the "new car thrill" it went in two days after I drove it off the lot. The dealership has been very pleasant under the circumstances but GM/Cadillac has been a huge dissapointment. No way I will keep this car after the warranty is up, if the economy were better I'd have traded it in on a new BMW by now."
8 people out of 9 found this review helpful
By Batman on Saturday, May 02, 2009
overall rating 5 of 10rating details
"My experience with a 1988 ElDorado swore me off from Caddillac for 20 years. However they still have quality and reliability issues as evidenced by my 2008 CTS. I have had problems with squealing brakes(replaced pads), keyless fobs(replaced), short in driver seat motor, bent driver's seat track, and at 8,300 miles, replacement of timing chains and work on l/s camshafts to prevent movement. At least the engine icon lit up to alert me of the problems. The styling and fit and finish is what got me back behind the wheel, but after the lease is up, never again."
4 people out of 5 found this review helpful
By VaGirl on Monday, April 27, 2009
overall rating 10 of 10rating details
"Bought my 09 CTS in Aug 08. Has alot of power with the 304 hp. Got the Thunder Gray and love the color. Also with upgrade on the sound system is amazing. My brother bought a Benz 350C sport and my cadillac has alot more options on it for the money. Test drive it you won't be disappointed."
1 person out of 1 found this review helpful