BOSE Stereo is amazing..
Fit and finish is terrible
Drive position is uncomfortable
Seats are hard as a rock and too short for tall drivers
Warning sensors are worthless
Due to it's shape it has no space in the cargo area
GM dealers support is typically horrible
I don't own one, i have had a loaner Premium one for the past 3 days while my Chevy volt is repaired.. again (Worst Pile of garbage i have ever owned, but that's another review) The dealership has given me nearly every GM product as a loaner, and each one seems to be worse than the last.. Honestly can't figure out why they are still in business.. Anyway.. Back to the Buick..
The Buick is a 395 mile brand new 2016 model, fully loaded, the stereo, which is the top tier bose, is fantastic, it sounds excellent.. That's about the only nice thing i can say though.. The rest of the car is one poor design after another..
Let's start with the interior.. The power seats are good, and offer good positions, but the seats are too short, they are also way too hard.. and the passengers seat is actually shorter and more narrow than the drivers seat. The seating position behind the wheel is also designed poorly, while there is a telescoping steering wheel, the wheel does not push far enough away, so if you like to sit up-right, and don't have arms like a T-rex, this might not be a good fit for you.. The interior controls aren't particularly well laid out, they are hard to understand, and they don't feel particularly well made. The rear visibility is horrible, and while it does have a back up camera, and parking sensors, they don't depict the actual location of things as good as being able to see it, which unfortunately in this SUV you can't see anything behind you. The rear window tint is either too dark, or they shouldn't use the auto dimming rear view mirror when you get tint, as it will tint from the light in the front windows, and cause you not to be able to see though the rear tinted glass.. The rear hatch area is very small.. there isn't much room back there, and for the price the Rav4 is enormous and offers a nicer laid out interior..
The Exterior.. While i don't think it is bad looking, i don't find it proportional, it seems very tall, yet very short, and when you drive it it feels top heavy due to these dimensions, so it doesn't inspire confidence in turning.. The panel gaps are "OK" at best, but they still don't have the uniformity you find in the imports..
Engine.. It's a turbo 4, it makes a horrible sound under load,(i have had 9K RPM Honda's that's a different sound) and the turbo lag is noticed.. it's actually slower than my volt, which is heavier.. They really need a small v6 in this thing, or a bigger 4 with more low end torque, the turbo 4's should really just be in sporty cars, not want to be luxury SUV's.
Transmission.. Due to GM trying to comply with the regulated MPG requirements, GM feels like they have been rushed into adding gears to transmissions, without much thought into the software to control the shifting.. as a result the transmission spends a lot of time trying to figure out exactly what gear to be in, which causes a lot of jerking motions when it is hunting for the gear.. As a result the ride quality is diminished.. It also makes you question how long that will last till the transmission is shot..
GM Product support -
The product support from GM is horrifying.. It is important to purchase a GM product that will likely be reliable enough to never have to be repaired under warranty or at a dealership.. GM Corporate pays it's Tech/Mechanic's based on a determined time to repair, which means if a job takes 20min by a master mechanic, but might take this other person 30min to do the same job, GM will only pay him for the 20min, meaning things get missed, or things aren't fixed correctly.. This is a major reason GM products are not rated nearly as high as the imports during repair.. So before you purchase a GM, make sure you realize that if, when it breaks, and you need a GM Service center, you will likely get the car back only half fixed.."
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